Flip vs Tangerine - Which is the best NBN internet provider?
Tangerine is a popular choice for reliable NBN and decent tech support, though some customers get frustrated by a lack of loyalty offers and billing issues. Flip, on the other hand, is generally a more budget-friendly option, often appealing to those prioritising the lowest monthly cost. Ultimately, Tangerine suits those after consistent performance, while Flip is often picked for its sharper pricing.
NBN plans from $72.90/mth · Partner
Flip and Tangerine are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Flip and Tangerine internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Flip | Tangerine |
|---|---|---|
| About |
 |
 Partner |
| Flip is a budget nbn brand that has been around for several years and migrated its 26,000 customers onto Swoop infrastructure in early 2025. Plans cover nbn 25 through nbn 100, all unlimited, with low intro pricing. Flip is a value play, not a premium brand, and it suits households who want a working unlimited plan at the cheapest end of the market without being on a major telco. | Tangerine is a fast-growing nbn and SIM-only mobile provider founded in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard). Known for sharp pricing, no lock-in contracts and Australian-based support, it has been part-owned by Commonwealth Bank since 2021 and has won a string of budget-provider awards. | |
| Go to Flip | Go to Tangerine | |
| Overall Rating | [Not enough reviews] |
3.6
Tangerine has an overall rating of 3.6 out of 5 based on 6 reviews. Tangerine is a good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 50% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
3 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.3 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.3 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.7 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.7 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Tangerine uses call centres based in Australia and Philippines. |
| Services Offered | [Not enough reviews] | Tangerine offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Flip - Premium: 25Mbps, unlimited data for $65.9 per month. |
Tangerine - Value: 25Mbps, unlimited data for $72.9 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Flip - Sky 100: 50Mbps, unlimited data for $79.9 per month. Flip - Family: 50Mbps, unlimited data for $84.9 per month. |
Tangerine - Value Plus: 50Mbps, unlimited data for $89.9 per month. |
| Cost of wireless broadband plan |
Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month. |
|
| Contact Details |
Flip's phone number is: 1300 354 778 and website is: www.flip.com.au |
Tangerine's phone number is: 1800 211 112 and website is: tangerinetelecom.com.au |
| Read Reviews | Read reviews of Flip. | Read reviews of Tangerine. |
| Go to Flip | Go to Tangerine |
Flip and Tangerine NBN25 plans (25Mbps download speed)
|
Sky 25
NBN - Sky Muster
19 Mb/s
Unlimited data
|
$59.9/mth
$54 for first 6 months |
Go to site |
|
|
Premium
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$65.9/mth
$48 for first 6 months |
Go to site |
|
|
NBN 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$65.9/mth
$48 for first 6 months |
Go to site |
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72.9/mth
$47.9 for first 6 months |
Go to site |
Flip and Tangerine NBN50 plans (50Mbps download speed)
|
|
Sky 100
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$79.9/mth
$74 for first 6 months |
Go to site |
|
|
NBN 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.9/mth
$68 for first 6 months |
Go to site |
|
|
Family
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.9/mth
$64 for first 6 months |
Go to site |
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.9/mth
$64.9 for first 6 months |
Go to site |
Flip and Tangerine Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless Value Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Fast Speed
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$88.9/mth
$74 for first 6 months |
Go to site |
|
|
Fixed Wireless Speedy
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$92.9/mth
$67.9 for first 6 months |
Go to site |
|
|
Speedy Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.9/mth
$67.9 for first 6 months |
Go to site |
|
|
NBN 250
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$99.9/mth
$75 for first 6 months |
Go to site |
|
|
Fixed Wireless SuperSpeedy
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$104.9/mth
$79.9 for first 6 months |
Go to site |
|
|
UltraSpeedy
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$114.9/mth
$89.9 for first 6 months |
Go to site |
|
|
NBN 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$119.9/mth
$95 for first 6 months |
Go to site |
Summary of Flip and Tangerine comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Tangerine rates higher overall than Flip does.
- Recommended: Tangerine is more highly recommended than Flip.
- Reliability: Tangerine rates higher for reliability than Flip does.
- Customer Service: Tangerine rates higher for customer service than Flip does.
- Value for Money: Tangerine rates higher for value for money than Flip does.
- Technical Support: Tangerine rates higher for technical support than Flip does.
How to decide between Flip and Tangerine? - next steps
- Read reviews of Flip and Tangerine to see what people think of these companies
- Visit the website of each company and do some of your own research - Flip and Tangerine
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Flip vs Tangerine
Is Flip better than Tangerine?
Tangerine has 6 verified reviews on Oz Broadband Reviews and an overall rating of 3.6 out of 5. Flip has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Flip or Tangerine?
Flip's cheapest NBN50 plan is the Family at $64/month intro for 6 months, then $84.90/month. Tangerine's cheapest NBN50 plan is the Value Plus at $64.90/month intro for 6 months, then $89.90/month. Flip is cheaper on the ongoing price after any intro period ends.
What plans do Flip and Tangerine offer?
Flip offers 10 NBN plans. Tangerine offers 7 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Flip and Tangerine's call centres?
Flip's customer support is based in Australia. Tangerine's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Flip to Tangerine (or Tangerine to Flip)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Tangerine
No benefit for loyal customer, recommend change NBN supplier every 6 months to get introduction bonus.
nbn was setup quickly when I applied for it. Had a connection problem a few weeks in but tangerine sorted it quickly and efficently. Easy to use portal…
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