iinet and OptusNet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and OptusNet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
Criteria | iinet | OptusNet |
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About |
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iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company. | Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans. | |
Go to iinet | Go to OptusNet | |
Overall Rating |
4
iinet has a overall rating of 4 out of 5 based on 18 reviews. iinet is a very good broadband internet provider according to our users. |
3.7
OptusNet has an overall rating of 3.7 out of 5 based on 19 reviews. OptusNet is a good broadband internet provider according to our users. |
Recommended | 78% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. | 68% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider. |
Reliability |
3.9 iinet's reliability is rated as good by our users. iinet has an overall rating of 3.9 out of 5 for reliability. |
4.1 OptusNet's reliability is rated as very good by our users. OptusNet has an overall rating of 4.1 out of 5 for reliability. |
Customer Service |
4.1 iinet's customer service is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for customer service. |
3.4 OptusNet's customer service is rated as ok by our users. OptusNet has an overall rating of 3.4 out of 5 for customer service. |
Value for Money |
3.9 iinet is rated as good for value for money by our users. iinet has an overall rating of 3.9 out of 5 for value for money. |
3.9 OptusNet is rated as good for value for money by our users. OptusNet has an overall rating of 3.9 out of 5 for value for money. |
Technical Support |
4.1 iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for technical support. |
3.5 OptusNet's technical support is rated as good by our users. OptusNet has an overall rating of 3.5 out of 5 for technical support. |
Australian based technical support | No, iinet uses a mix of Australian based and overseas call centres for technical support. | No, OptusNet uses a mix of Australian based and overseas call centres for technical support. |
Call Centre Location | iinet uses call centres based in Australia, Philippines and South Africa. | OptusNet uses call centres based in Australia, India and Phillipines. |
Services Offered | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. | OptusNet offers a range of broadband and internet related services including internet plans. |
Cost of 25Mbps NBN Plan with unlimited data |
iinet - NBN25: 25Mbps, unlimited data for $74.99 per month. |
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Cost of 50Mbps NBN Plan with unlimited data |
iinet - NBN50: 50Mbps, unlimited data for $84.99 per month. |
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Cost of wireless broadband plan |
iinet - 5G Home Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
OptusNet - Everday 5G (5G): 50Mbps, unlimited data for $69 per month. |
Contact Details |
iinet's phone number is: 13 19 17 and website is: iinet.net.au |
OptusNet's phone number is: 1300 300 693 and website is: optus.com.au |
Read Reviews | Read reviews of iinet. | Read reviews of OptusNet. |
Go to iinet | Go to OptusNet |
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NBN25
NBN
25 Mb/s
Unlimited data
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$74.99/mth | Go to site |
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NBN50
NBN
50 Mb/s
Unlimited data
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$84.99/mth | Go to site |
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NBN100
NBN
100 Mb/s
Unlimited data
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$89.99/mth | Go to site |
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Superfast
NBN
250 Mb/s
Unlimited data
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$99/mth
$99.99 for first 6 months |
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Everyday Fast
NBN
100 Mb/s
Unlimited data
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$99/mth
$89 for first 6 months |
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Ultrafast
NBN
800 Mb/s
Unlimited data
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$109/mth
$119.99 for first 6 months |
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Family Entertainer Fast
NBN
100 Mb/s
Unlimited data
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$120/mth
$110 for first 6 months |
Go to site |
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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