iPrimus vs Kogan Internet: Which is the best NBN provider?

Frequently asked questions about iPrimus vs Kogan Internet

Is iPrimus better than Kogan Internet?

Both iPrimus and Kogan Internet have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.

Which is cheaper for NBN50, iPrimus or Kogan Internet?

iPrimus's cheapest NBN50 plan is the Standard Plus at $90/month ongoing. Kogan Internet's cheapest NBN50 plan is the Silver at $69.90/month intro for 12 months, then $80.90/month. Kogan Internet is cheaper on the ongoing price after any intro period ends.

Which has better customer service, iPrimus or Kogan Internet?

iPrimus and Kogan Internet score similarly on customer service, 4.0 vs 4.0 out of 5. Neither stands out from the other on this metric. If onshore support matters, iPrimus's call centre is based in Australia and the Philippines and Kogan Internet's is based in Australia.

What plans do iPrimus and Kogan Internet offer?

iPrimus offers 5 NBN plans. Kogan Internet offers 6 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.

Where are iPrimus and Kogan Internet's call centres?

iPrimus's customer support is based in Australia and the Philippines. Kogan Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from iPrimus to Kogan Internet (or Kogan Internet to iPrimus)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.