iPrimus vs SpinTel: Which is the best NBN provider?

iPrimus and SpinTel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iPrimus and SpinTel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	iPrimus	SpinTel
About
	Go to iPrimus	Go to SpinTel
Overall Rating	[Not enough reviews]	3.8 SpinTel has an overall rating of 3.8 out of 5 based on 5 reviews. SpinTel is a good broadband internet provider according to our users.
Recommended	[Not enough reviews]	80% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider.
Reliability	[Not enough reviews]	3.8 SpinTel's reliability is rated as good by our users. SpinTel has an overall rating of 3.8 out of 5 for reliability.
Customer Service	[Not enough reviews]	3.6 SpinTel's customer service is rated as good by our users. SpinTel has an overall rating of 3.6 out of 5 for customer service.
Value for Money	[Not enough reviews]	3.6 SpinTel is rated as good for value for money by our users. SpinTel has an overall rating of 3.6 out of 5 for value for money.
Technical Support	[Not enough reviews]	4.2 SpinTel's technical support is rated as very good by our users. SpinTel has an overall rating of 4.2 out of 5 for technical support.
Australian based technical support	[Not enough reviews]	No, SpinTel uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	[Not enough reviews]	SpinTel uses call centres based in Australia and Philippines.
Services Offered	[Not enough reviews]	SpinTel offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data		SpinTel - Home Starter: 25Mbps, unlimited data for $69.95 per month. SpinTel - Fixed Wireless 25: 25Mbps, unlimited data for $69.95 per month.
Cost of 50Mbps NBN Plan with unlimited data	iPrimus - Standard Plus: 50Mbps, unlimited data for $90 per month.
Cost of wireless broadband plan		SpinTel - 4G Unlimited (4G): 25Mbps, unlimited data for $49.95 per month.
Contact Details	iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au	SpinTel's phone number is: 13 22 10 and website is: spintel.net.au
Read Reviews	Read reviews of iPrimus.	Read reviews of SpinTel.
	Go to iPrimus	Go to SpinTel

iPrimus and SpinTel NBN25 plans (25Mbps download speed)

	Home Starter NBN - Fixed Line 25 Mb/s Unlimited data	$69.95/mth $44 for first 6 months	Go to site
	Fixed Wireless 25 NBN - Fixed Wireless 25 Mb/s Unlimited data	$69.95/mth $56 for first 6 months	Go to site

iPrimus and SpinTel NBN50 plans (50Mbps download speed)

Standard Plus NBN - Fixed Line 50 Mb/s Unlimited data

$90/mth

Go to site

iPrimus and SpinTel Ultrafast plans (>100Mbps download speed)

	Wireless Plus NBN - Fixed Wireless 100 Mb/s Unlimited data	$84.95/mth $74 for first 6 months	Go to site
	Home Turbo NBN - Fixed Line 500 Mb/s Unlimited data	$89.95/mth $69 for first 6 months	Go to site
	Home Plus NBN - Fixed Line 100 Mb/s Unlimited data	$89.95/mth $76 for first 6 months	Go to site
	Wireless Fast NBN - Fixed Wireless 250 Mb/s Unlimited data	$89.95/mth $79 for first 6 months	Go to site
	Home Turbofast NBN - Fixed Line 750 Mb/s Unlimited data	$94.95/mth $84 for first 6 months	Go to site
	Wireless Super NBN - Fixed Wireless 400 Mb/s Unlimited data	$94.95/mth $84 for first 6 months	Go to site
	Premium NBN - Fixed Line 100 Mb/s Unlimited data	$100/mth	Go to site
	Premium plus NBN - Fixed Line 500 Mb/s Unlimited data	$100/mth	Go to site
	Home Ultrafast NBN - Fixed Line 850 Mb/s Unlimited data	$104.95/mth $94 for first 6 months	Go to site
	Home Superfast NBN - Fixed Line 740 Mb/s Unlimited data	$107/mth	Go to site
	Home Ultrafast NBN - Fixed Line 840 Mb/s Unlimited data	$122/mth	Go to site

Summary of iPrimus and SpinTel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

iPrimus doesn't have enough reviews yet for a published rating, so we cannot compare it against SpinTel (3.8 out of 5 from 5 reviews). Compare their plans above, and if you are a iPrimus customer we would love to hear how it is going.

How to decide between iPrimus and SpinTel? - next steps

• Read reviews of iPrimus and SpinTel to see what people think of these companies
• Visit the website of each company and do some of your own research - iPrimus and SpinTel
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

Frequently asked questions about iPrimus vs SpinTel

Is iPrimus better than SpinTel?

SpinTel has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. iPrimus has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN100, iPrimus or SpinTel?

iPrimus's cheapest NBN100 plan is the Premium at $100/month ongoing. SpinTel's cheapest NBN100 plan is the Wireless Plus at $74/month intro for 6 months, then $84.95/month. SpinTel is cheaper on the ongoing price after any intro period ends.

Which has better customer service, iPrimus or SpinTel?

iPrimus scores 4.0 out of 5 on customer service vs SpinTel's 3.6, based on verified reviews on Oz Broadband Reviews. If onshore support matters, iPrimus's call centre is based in Australia and the Philippines and SpinTel's is based in Australia and the Philippines.

What plans do iPrimus and SpinTel offer?

iPrimus offers 5 NBN plans. SpinTel offers 9 NBN plans and 2 wireless plans. See the full plan tables above for prices, speeds and data limits.

Where are iPrimus and SpinTel's call centres?

iPrimus's customer support is based in Australia and the Philippines. SpinTel's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from iPrimus to SpinTel (or SpinTel to iPrimus)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

What customers say

About iPrimus

★★★☆☆ (3.3)

“Just ok...”

When the connection is stable, it's great. But I regularly find that it drops out particularly at night and will have to reboot my router semi-regularly

— Verified customer (SA), Jan 2025

★★★★½ (4.5)

“11 years in and still not jumping ship”

I've come from their ADSL2+ plans many moons ago and have had only consistent good experiences with them. Even when I shifted to NBN and the system kept…

— Verified customer (VIC), Mar 2021

About SpinTel

★★★½☆ (3.8)

“Reasonably priced fast broadband”

Overall, spintel has provided a good quality service for a reasonable price. We occasionally go through intermittent dropouts late in the evening,…

— Verified customer (VIC), Jul 2026

★★★½☆ (3.8)

“Reliable NBN”

Never had any issues. Easy to set up. Reliable. Good upload and download speed.

— Verified customer (QLD), Jul 2026

Related comparisons

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• SpinTel vs Aussie Broadband
• SpinTel vs Superloop
• SpinTel vs Telstra

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