Kogan Internet vs iPrimus: Which is the best NBN provider?

Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 4 first-person reviewer ratings (Kogan Internet 3, iPrimus 1).

iPrimus is a long-standing telco with a reputation for solid, if not always the cheapest, NBN plans, often appealing to those who prefer a traditional provider. Kogan Internet, on the other hand, is known for its budget-friendly approach, leveraging the Kogan brand to offer some of the most competitive prices in the market. Reviews suggest iPrimus generally delivers consistent performance and decent customer support, while Kogan Internet's appeal largely lies in its low cost, which sometimes comes with more basic service. Ultimately, your choice will likely come down to whether you prioritise established service or rock-bottom pricing.

Kogan Internet and iPrimus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Kogan Internet and iPrimus internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Kogan Internet iPrimus
About Kogan Internet broadband NBN, wireless and adsl internet reviews and plan comparisons iPrimus broadband NBN, wireless and adsl internet reviews and plan comparisons
Kogan Internet is the broadband arm of online retailer Kogan.com, reselling nbn plans with Kogan's trademark value pricing. It suits bargain-hunters already in the Kogan ecosystem. iPrimus is a value nbn and mobile brand owned by Vocus, the group behind Dodo. It targets households after straightforward, mid-priced broadband.
Go to Kogan Internet Go to iPrimus
Overall Rating [Not enough reviews] [Not enough reviews]
Recommended [Not enough reviews] [Not enough reviews]
Reliability [Not enough reviews] [Not enough reviews]
Customer Service [Not enough reviews] [Not enough reviews]
Value for Money [Not enough reviews] [Not enough reviews]
Technical Support [Not enough reviews] [Not enough reviews]
Australian based technical support [Not enough reviews] [Not enough reviews]
Call Centre Location [Not enough reviews] [Not enough reviews]
Services Offered [Not enough reviews] [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data Kogan Internet - Bronze: 25Mbps, unlimited data for $70.90 per month.
Cost of 50Mbps NBN Plan with unlimited data Kogan Internet - Silver: 50Mbps, unlimited data for $80.90 per month.
iPrimus - Standard Plus: 50Mbps, unlimited data for $90 per month.
Cost of wireless broadband plan Kogan Internet - 90 Day Plan (4G): 16Mbps, unlimited data for $49.90 per month.
Contact Details Kogan Internet's phone number is:
1300 010 400
and website is:
koganinternet.com.au
iPrimus's phone number is:
13 17 89
and website is:
iprimus.com.au
Read Reviews Read reviews of Kogan Internet. Read reviews of iPrimus.
Go to Kogan Internet Go to iPrimus

Kogan Internet and iPrimus NBN25 plans (25Mbps download speed)

Kogan Internet broadband NBN reviews
Bronze
NBN - Fixed Line
25 Mb/s
Unlimited data
$70.90/mth
$58.90 for first 12 months
Go to site

Kogan Internet and iPrimus NBN50 plans (50Mbps download speed)

Kogan Internet broadband NBN reviews
Silver
NBN - Fixed Line
50 Mb/s
Unlimited data
$80.90/mth
$69.90 for first 12 months
Go to site
iPrimus broadband NBN reviews
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
$90/mth Go to site

Kogan Internet and iPrimus Ultrafast plans (>100Mbps download speed)

Kogan Internet broadband NBN reviews
Gold Plus
NBN - Fixed Line
500 Mb/s
Unlimited data
$85.90/mth
$69.90 for first 12 months
Go to site
Kogan Internet broadband NBN reviews
Gold
NBN - Fixed Line
98 Mb/s
Unlimited data
$85.90/mth
$69.90 for first 12 months
Go to site
Kogan Internet broadband NBN reviews
Platinum
NBN - Fixed Line
740 Mb/s
Unlimited data
$94.90/mth
$84.90 for first 12 months
Go to site
iPrimus broadband NBN reviews
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
$100/mth Go to site
iPrimus broadband NBN reviews
Premium plus
NBN - Fixed Line
500 Mb/s
Unlimited data
$100/mth Go to site
iPrimus broadband NBN reviews
Home Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
$107/mth Go to site
Kogan Internet broadband NBN reviews
Diamond
NBN - Fixed Line
850 Mb/s
Unlimited data
$108.90/mth
$94.90 for first 12 months
Go to site
iPrimus broadband NBN reviews
Home Ultrafast
NBN - Fixed Line
840 Mb/s
Unlimited data
$122/mth Go to site

Summary of Kogan Internet and iPrimus comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Kogan Internet rates higher overall than iPrimus does.
  • Recommended: Kogan Internet is more highly recommended than iPrimus.
  • Reliability: Kogan Internet rates higher for reliability than iPrimus does.
  • Customer Service: Kogan Internet and iPrimus have pretty similar ratings for customer service.
  • Value for Money: Kogan Internet rates higher for value for money than iPrimus does.
  • Technical Support: Kogan Internet rates higher for technical support than iPrimus does.

How to decide between Kogan Internet and iPrimus? - next steps

  • Read reviews of Kogan Internet and iPrimus to see what people think of these companies
  • Visit the website of each company and do some of your own research - Kogan Internet and iPrimus
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


Frequently asked questions about Kogan Internet vs iPrimus

Is Kogan Internet better than iPrimus?

Both Kogan Internet and iPrimus have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.

Which is cheaper for NBN50, Kogan Internet or iPrimus?

Kogan Internet's cheapest NBN50 plan is the Silver at $69.90/month intro for 12 months, then $80.90/month. iPrimus's cheapest NBN50 plan is the Standard Plus at $90/month ongoing. Kogan Internet is cheaper on the ongoing price after any intro period ends.

Which has better customer service, Kogan Internet or iPrimus?

Kogan Internet and iPrimus score similarly on customer service, 4.0 vs 4.0 out of 5. Neither stands out from the other on this metric. If onshore support matters, Kogan Internet's call centre is based in Australia and iPrimus's is based in Australia and the Philippines.

What plans do Kogan Internet and iPrimus offer?

Kogan Internet offers 6 NBN plans and 1 wireless plan. iPrimus offers 5 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are Kogan Internet and iPrimus's call centres?

Kogan Internet's customer support is based in Australia. iPrimus's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Kogan Internet to iPrimus (or iPrimus to Kogan Internet)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.


What customers say

About Kogan Internet

★★★★½ (4.5)
“Followup review of Kogan Internet”

Things are going great so far. I would like to see a long term deal.

— Verified customer (QLD), Jul 2026
★★★★★ (5.0)
“Awesome and reliable internet service, i have a large range around my house i just love it”

I don't have any grief about this internet broadband, it's just perfect, the area of the internet range is incredible, it reaches my whole house

— Verified customer (VIC), Mar 2025

About iPrimus

★★★☆☆ (3.3)
“Just ok...”

When the connection is stable, it's great. But I regularly find that it drops out particularly at night and will have to reboot my router semi-regularly

— Verified customer (SA), Jan 2025
★★★★½ (4.5)
“11 years in and still not jumping ship”

I've come from their ADSL2+ plans many moons ago and have had only consistent good experiences with them. Even when I shifted to NBN and the system kept…

— Verified customer (VIC), Mar 2021

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