Is Leaptel better than iPrimus?

Both Leaptel and iPrimus have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.

Which is cheaper for NBN100, Leaptel or iPrimus?

Leaptel's cheapest NBN100 plan is the Full Throttle at $80/month intro for 12 months, then $97/month. iPrimus's cheapest NBN100 plan is the Premium at $84/month intro for 6 months, then $100/month. Leaptel is cheaper on the ongoing price after any intro period ends.

Which has better customer service, Leaptel or iPrimus?

Leaptel scores 5.0 out of 5 on customer service vs iPrimus's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Leaptel's call centre is based in Melbourne and Australia and iPrimus's is based in Australia and the Philippines.

What plans do Leaptel and iPrimus offer?

Leaptel offers 4 NBN plans. iPrimus offers 5 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are Leaptel and iPrimus's call centres?

Leaptel's customer support is based in Melbourne and Australia. iPrimus's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Leaptel to iPrimus (or iPrimus to Leaptel)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

Leaptel vs iPrimus - Which is the best NBN internet provider?

iPrimus is a well-known name in Australian broadband, owned by Vocus and often seen as a mid-tier option. Leaptel, on the other hand, is a smaller, independent provider that’s built a reputation for solid performance and customer service in real world reviews. While iPrimus offers a broad range of plans, Leaptel focuses on delivering consistent NBN speeds, making it a strong contender for those prioritising reliability over brand recognition.

Leaptel and iPrimus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Leaptel and iPrimus internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Leaptel	iPrimus
About
	Leaptel is a Melbourne-based ISP that sells NBN and Opticomm fibre plans with no lock-in contracts and unlimited data on every tier. The ACCC Measuring Broadband Australia reports 27 through 32 ranked Leaptel as the country's fastest 1Gbps NBN provider. Leaptel won the 2025 Telecommunications Industry Excellence Award for customer service and runs a Melbourne-based support team seven days a week.	iPrimus is a value nbn and mobile brand owned by Vocus, the group behind Dodo. It targets households after straightforward, mid-priced broadband.
	Go to Leaptel	Go to iPrimus
Overall Rating	[Not enough reviews]	[Not enough reviews]
Recommended	[Not enough reviews]	[Not enough reviews]
Reliability	[Not enough reviews]	[Not enough reviews]
Customer Service	[Not enough reviews]	[Not enough reviews]
Value for Money	[Not enough reviews]	[Not enough reviews]
Technical Support	[Not enough reviews]	[Not enough reviews]
Australian based technical support	[Not enough reviews]	[Not enough reviews]
Call Centre Location	[Not enough reviews]	[Not enough reviews]
Services Offered	[Not enough reviews]	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Leaptel - Pronto: 25Mbps, unlimited data for $75 per month.
Cost of 50Mbps NBN Plan with unlimited data		iPrimus - Standard Plus: 50Mbps, unlimited data for $90 per month.
Cost of wireless broadband plan
Contact Details	Leaptel's phone number is: 1300 205 327 and website is: leaptel.com.au	iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au
Read Reviews	Read reviews of Leaptel.	Read reviews of iPrimus.
	Go to Leaptel	Go to iPrimus

Leaptel and iPrimus NBN25 plans (25Mbps download speed)

	Pronto NBN - Fixed Line 25 Mb/s Unlimited data	$75/mth $50 for first 6 months	Go to site

Leaptel and iPrimus NBN50 plans (50Mbps download speed)

	Standard Plus NBN - Fixed Line 50 Mb/s Unlimited data	$90/mth	Go to site

Leaptel and iPrimus Ultrafast plans (>100Mbps download speed)

Full Throttle NBN - Fixed Line 100 Mb/s Unlimited data	$97/mth $80 for first 12 months	Go to site
Fast NBN - Fixed Line 500 Mb/s Unlimited data	$97/mth $80 for first 12 months	Go to site
Premium plus NBN - Fixed Line 500 Mb/s Unlimited data	$100/mth	Go to site
Premium NBN - Fixed Line 100 Mb/s Unlimited data	$100/mth $84 for first 6 months	Go to site
Home Superfast NBN - Fixed Line 700 Mb/s Unlimited data	$107/mth $94 for first 1 months	Go to site
Ultrafast NBN - Fixed Line 880 Mb/s Unlimited data	$119/mth $99 for first 12 months	Go to site
Home Ultrafast NBN - Fixed Line 840 Mb/s Unlimited data	$122/mth $109 for first 1 months	Go to site

Summary of Leaptel and iPrimus comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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