Is Leaptel better than Swoop?

Both Leaptel and Swoop have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.

What plans do Leaptel and Swoop offer?

Leaptel offers no plans currently listed on Oz Broadband Reviews. Swoop offers 8 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are Leaptel and Swoop's call centres?

Leaptel's customer support is based in Melbourne and Australia. Swoop's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Leaptel to Swoop (or Swoop to Leaptel)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

Leaptel vs Swoop - Which is the best NBN internet provider?

Swoop is a smaller, regional player expanding nationally, often reviewed positively for its customer service and no-frills approach. Leaptel, on the other hand, is a more established challenger brand known for competitive pricing and a solid reputation for reliability, particularly appealing to those seeking good value. Swoop often suits those after a personal touch, while Leaptel generally attracts users prioritising consistent performance for their dollar.

Leaptel and Swoop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Leaptel and Swoop internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Leaptel	Swoop
About
	Leaptel is a Melbourne-based ISP that sells NBN and Opticomm fibre plans with no lock-in contracts and unlimited data on every tier. The ACCC Measuring Broadband Australia reports 27 through 32 ranked Leaptel as the country's fastest 1Gbps NBN provider. Leaptel won the 2025 Telecommunications Industry Excellence Award for customer service and runs a Melbourne-based support team seven days a week.	Swoop Broadband is an ASX-listed Australian internet provider that runs its own fixed wireless network of more than 470 towers alongside reselling nbn. The retail brand started life in regional Victoria in the 1990s and now offers nbn 25 through to nbn 1000, plus FTTP and Opticomm where the local infrastructure is in place. Swoop also runs business internet and mobile plans, and was named a 2026 ProductReview award winner in the Internet Service Provider category.
	Go to Leaptel	Go to Swoop
Overall Rating	[Not enough reviews]	[Not enough reviews]
Recommended	[Not enough reviews]	[Not enough reviews]
Reliability	[Not enough reviews]	[Not enough reviews]
Customer Service	[Not enough reviews]	[Not enough reviews]
Value for Money	[Not enough reviews]	[Not enough reviews]
Technical Support	[Not enough reviews]	[Not enough reviews]
Australian based technical support	[Not enough reviews]	[Not enough reviews]
Call Centre Location	[Not enough reviews]	[Not enough reviews]
Services Offered	[Not enough reviews]	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data		Swoop - nbn 25: 25Mbps, unlimited data for $69 per month. Swoop - Fixed Wireless 30: 29Mbps, unlimited data for $69 per month.
Cost of 50Mbps NBN Plan with unlimited data		Swoop - nbn 50: 50Mbps, unlimited data for $84 per month.
Cost of wireless broadband plan
Contact Details	Leaptel's phone number is: 1300 205 327 and website is: leaptel.com.au	Swoop's phone number is: 1300 66 55 75 and website is: www.swoop.com.au
Read Reviews	Read reviews of Leaptel.	Read reviews of Swoop.
	Go to Leaptel	Go to Swoop

Leaptel and Swoop NBN25 plans (25Mbps download speed)

	nbn 25 NBN - Fixed Line 25 Mb/s Unlimited data	$69/mth $54 for first 6 months	Go to site
	Fixed Wireless 30 NBN - Fixed Wireless 29 Mb/s Unlimited data	$69/mth $54 for first 6 months	Go to site

Leaptel and Swoop NBN50 plans (50Mbps download speed)

	nbn 50 NBN - Fixed Line 50 Mb/s Unlimited data	$84/mth $69 for first 6 months	Go to site

Leaptel and Swoop Ultrafast plans (>100Mbps download speed)

Fixed Wireless 120 NBN - Fixed Wireless 114 Mb/s Unlimited data	$94/mth $74 for first 6 months	Go to site
nbn 500 NBN - Fixed Line 500 Mb/s Unlimited data	$94/mth $72 for first 6 months	Go to site
nbn 1000 NBN - Fixed Line 890 Mb/s Unlimited data	$109/mth $85 for first 6 months	Go to site
Fixed Wireless 250 NBN - Fixed Wireless 237 Mb/s Unlimited data	$119/mth $94 for first 6 months	Go to site

Summary of Leaptel and Swoop comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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