More vs Leaptel - Which is the best NBN internet provider?
More is backed by CommBank, giving it a big retail presence and a focus on bundling services, often appealing to those looking for convenience and a familiar brand. Leaptel, on the other hand, is an independent player known for its no-frills approach and generally strong performance, frequently highlighted in reviews for its reliability and direct customer service. More tends to suit customers who value integrated banking benefits, while Leaptel often attracts users prioritising consistent speed and straightforward plans.
NBN plans from $78.00/mth · Partner
More and Leaptel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of More and Leaptel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | More | Leaptel |
|---|---|---|
| About |
Partner |
 |
| More is a Melbourne-based nbn and mobile provider launched in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard), the same team behind Tangerine. Commonwealth Bank has held a stake since 2021, and CommBank customers can manage and pay for More straight from the banking app. | Leaptel is a Melbourne-based ISP that sells NBN and Opticomm fibre plans with no lock-in contracts and unlimited data on every tier. The ACCC Measuring Broadband Australia reports 27 through 32 ranked Leaptel as the country's fastest 1Gbps NBN provider. Leaptel won the 2025 Telecommunications Industry Excellence Award for customer service and runs a Melbourne-based support team seven days a week. | |
| Go to More | Go to Leaptel | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
More - Value: 25Mbps, unlimited data for $78 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
More - Value Plus: 50Mbps, unlimited data for $95 per month. |
|
| Cost of wireless broadband plan |
More - 100GB (5G): 150Mbps, 100 GB for $40 per month. |
|
| Contact Details |
More's phone number is: 1800 733 368 and website is: more.com.au |
Leaptel's phone number is: 1300 205 327 and website is: leaptel.com.au |
| Read Reviews | Read reviews of More. | Read reviews of Leaptel. |
| Go to More | Go to Leaptel |
More and Leaptel NBN25 plans (25Mbps download speed)
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78/mth | Go to site |
More and Leaptel NBN50 plans (50Mbps download speed)
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$95/mth | Go to site |
More and Leaptel Ultrafast plans (>100Mbps download speed)
|
|
Fast Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$129/mth | Go to site |
Summary of More and Leaptel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: More and Leaptel have pretty similiar ratings overall.
- Recommended: More and Leaptel are recommended about the same.
- Reliability: More and Leaptel have pretty similar ratings for reliability.
- Customer Service: More and Leaptel have pretty similar ratings for customer service.
- Value for Money: Leaptel rates higher for value for money than More does.
- Technical Support: More and Leaptel have pretty similar ratings in terms of technical support.
How to decide between More and Leaptel? - next steps
- Read reviews of More and Leaptel to see what people think of these companies
- Visit the website of each company and do some of your own research - More and Leaptel
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about More vs Leaptel
Is More better than Leaptel?
Both More and Leaptel have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which has better customer service, More or Leaptel?
More and Leaptel score similarly on customer service, 5.0 vs 5.0 out of 5. Neither stands out from the other on this metric. If onshore support matters, More's call centre is based in Australia and Leaptel's is based in Melbourne and Australia.
What plans do More and Leaptel offer?
More offers 4 NBN plans and 3 wireless plans. Leaptel offers no plans currently listed on Oz Broadband Reviews. See the full plan tables above for prices, speeds and data limits.
Where are More and Leaptel's call centres?
More's customer support is based in Australia. Leaptel's customer support is based in Melbourne and Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from More to Leaptel (or Leaptel to More)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About More
Ordinary pricing is probably above average, but the Yello Discount makes it good value.
More rewards provides great value for money if you're on the Commbank rewards program. The discounts are great and over 3 years, now that they are on…
About Leaptel
Clear understandable language, polite and dont faff about
Easy to connect and speeds as advertised.
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