More vs SpinTel - Which is the best NBN internet provider?
More and SpinTel offer NBN plans to suit different budgets and priorities. More, owned by CommBank, often appeals to those looking for a premium experience, with reviews frequently praising its reliable service and local support. On the other hand, SpinTel consistently wins over budget-conscious users, with many reviews highlighting its aggressive pricing and straightforward plans, making it a strong contender for those prioritising affordability over all else.
NBN plans from $78.00/mth · Partner
More and SpinTel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of More and SpinTel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | More | SpinTel |
|---|---|---|
| About |
Partner |
 |
| More is a Melbourne-based nbn and mobile provider launched in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard), the same team behind Tangerine. Commonwealth Bank has held a stake since 2021, and CommBank customers can manage and pay for More straight from the banking app. | SpinTel has been operating since 1996 and is one of Australia's established independent providers, offering competitively priced nbn and mobile plans. | |
| Go to More | Go to SpinTel | |
| Overall Rating | [Not enough reviews] |
3.8
SpinTel has an overall rating of 3.8 out of 5 based on 5 reviews. SpinTel is a good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 80% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
3.8 SpinTel's reliability is rated as good by our users. SpinTel has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
3.6 SpinTel's customer service is rated as good by our users. SpinTel has an overall rating of 3.6 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.6 SpinTel is rated as good for value for money by our users. SpinTel has an overall rating of 3.6 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.2 SpinTel's technical support is rated as very good by our users. SpinTel has an overall rating of 4.2 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, SpinTel uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | SpinTel uses call centres based in Australia and Philippines. |
| Services Offered | [Not enough reviews] | SpinTel offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
More - Value: 25Mbps, unlimited data for $78 per month. |
SpinTel - Home Starter: 25Mbps, unlimited data for $64.95 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
More - Value Plus: 50Mbps, unlimited data for $95 per month. |
|
| Cost of wireless broadband plan |
More - 100GB (5G): 150Mbps, 100 GB for $40 per month. |
SpinTel - 4G Unlimited (4G): 25Mbps, unlimited data for $49.95 per month. |
| Contact Details |
More's phone number is: 1800 733 368 and website is: more.com.au |
SpinTel's phone number is: 13 22 10 and website is: spintel.net.au |
| Read Reviews | Read reviews of More. | Read reviews of SpinTel. |
| Go to More | Go to SpinTel |
More and SpinTel NBN25 plans (25Mbps download speed)
|
Home Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$64.95/mth
$39 for first 6 months |
Go to site |
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78/mth | Go to site |
More and SpinTel NBN50 plans (50Mbps download speed)
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$95/mth | Go to site |
More and SpinTel Ultrafast plans (>100Mbps download speed)
|
|
Home Turbo
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$86.95/mth
$76 for first 6 months |
Go to site |
|
|
Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$99.95/mth
$89 for first 6 months |
Go to site |
|
|
Fast Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$129/mth | Go to site |
Summary of More and SpinTel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: More rates higher overall than SpinTel does.
- Recommended: More is more highly recommended than SpinTel.
- Reliability: More rates higher for reliability than SpinTel does.
- Customer Service: More rates higher for customer service than SpinTel does.
- Value for Money: More rates higher for value for money than SpinTel does.
- Technical Support: More rates higher for technical support than SpinTel does.
How to decide between More and SpinTel? - next steps
- Read reviews of More and SpinTel to see what people think of these companies
- Visit the website of each company and do some of your own research - More and SpinTel
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about More vs SpinTel
Is More better than SpinTel?
SpinTel has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. More has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN25, More or SpinTel?
More's cheapest NBN25 plan is the Value at $78/month ongoing. SpinTel's cheapest NBN25 plan is the Home Starter at $39/month intro for 6 months, then $64.95/month. SpinTel is cheaper on the ongoing price after any intro period ends.
Which has better customer service, More or SpinTel?
More scores 5.0 out of 5 on customer service vs SpinTel's 3.6, based on verified reviews on Oz Broadband Reviews. If onshore support matters, More's call centre is based in Australia and SpinTel's is based in Australia and the Philippines.
What plans do More and SpinTel offer?
More offers 4 NBN plans and 3 wireless plans. SpinTel offers 3 NBN plans and 2 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are More and SpinTel's call centres?
More's customer support is based in Australia. SpinTel's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from More to SpinTel (or SpinTel to More)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About More
Ordinary pricing is probably above average, but the Yello Discount makes it good value.
More rewards provides great value for money if you're on the Commbank rewards program. The discounts are great and over 3 years, now that they are on…
About SpinTel
Overall, spintel has provided a good quality service for a reasonable price. We occasionally go through intermittent dropouts late in the evening,…
Never had any issues. Easy to set up. Reliable. Good upload and download speed.
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