More vs Vocal: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 6 first-person reviewer ratings (More 5, Vocal 1).
Vocal is a budget-friendly option, often highlighted in reviews for its no-frills approach and competitive pricing, making it a good fit for those prioritising cost. More, on the other hand, is owned by CommBank and generally positions itself as a premium offering with a focus on added benefits and customer service, which is reflected in its higher starting price. Ultimately, Vocal suits the price-conscious user, while More targets those willing to pay more for extra features and support.
NBN plans from $80/mth · Partner
More and Vocal are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of More and Vocal internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | More | Vocal |
|---|---|---|
| About |
Partner |
 |
| More is a Melbourne-based nbn and mobile provider launched in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard), the same team behind Tangerine. Commonwealth Bank has held a stake since 2021, and CommBank customers can manage and pay for More straight from the banking app. | Vocal Internet is a 100% Australian-owned provider founded in 2003, offering nbn and mobile broadband to homes and businesses. | |
| Go to More | Go to Vocal | |
| Overall Rating |
4.4
More has a overall rating of 4.4 out of 5 based on 5 reviews. More is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 100% of people who have written reviews on this site would recommend More to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.4 More's reliability is rated as very good by our users. More has an overall rating of 4.4 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.6 More's customer service is rated as excellent by our users. More has an overall rating of 4.6 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
4.6 More is rated as excellent for value for money by our users. More has an overall rating of 4.6 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4 More's technical support is rated as very good by our users. More has an overall rating of 4 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, More does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | More uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | More offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
More - Value: 25Mbps, unlimited data for $80 per month. |
Vocal - nbn 25: 25Mbps, unlimited data for $50 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
More - Value Plus: 50Mbps, unlimited data for $100 per month. |
Vocal - nbn 50: 50Mbps, unlimited data for $70 per month. |
| Cost of wireless broadband plan |
More - 100GB (5G): 150Mbps, 100 GB for $40 per month. |
Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month. |
| Contact Details |
More's phone number is: 1800 733 368 and website is: more.com.au |
Vocal's phone number is: 1300 796700 and website is: vocal.com.au |
| Read Reviews | Read reviews of More. | Read reviews of Vocal. |
| Go to More | Go to Vocal |
More and Vocal NBN25 plans (25Mbps download speed)
|
nbn 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$50/mth | Go to site |
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$80/mth | Go to site |
More and Vocal NBN50 plans (50Mbps download speed)
|
|
nbn 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$70/mth | Go to site |
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$100/mth | Go to site |
More and Vocal Ultrafast plans (>100Mbps download speed)
|
|
nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
|
nbn 750
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
Fast Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
|
nbn 1000
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$125/mth | Go to site |
|
|
nbn 250
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$130/mth | Go to site |
|
|
nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$180/mth | Go to site |
|
|
nbn 1000
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$230/mth | Go to site |
Summary of More and Vocal comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: More rates higher overall than Vocal does.
- Recommended: More is more highly recommended than Vocal.
- Reliability: More rates higher for reliability than Vocal does.
- Customer Service: More rates higher for customer service than Vocal does.
- Value for Money: More rates higher for value for money than Vocal does.
- Technical Support: More rates higher for technical support than Vocal does.
How to decide between More and Vocal? - next steps
- Read reviews of More and Vocal to see what people think of these companies
- Visit the website of each company and do some of your own research - More and Vocal
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about More vs Vocal
Is More better than Vocal?
More has 5 verified reviews on Oz Broadband Reviews and an overall rating of 4.4 out of 5. Vocal has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, More or Vocal?
More's cheapest NBN50 plan is the Value Plus at $100/month ongoing. Vocal's cheapest NBN50 plan is the nbn 50 at $70/month ongoing. Vocal is cheaper on the ongoing price after any intro period ends.
Which has better customer service, More or Vocal?
More scores 4.6 out of 5 on customer service vs Vocal's 1.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, More's call centre is based in Australia and Vocal's is based in Australia.
What plans do More and Vocal offer?
More offers 4 NBN plans and 2 wireless plans. Vocal offers 9 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are More and Vocal's call centres?
More's customer support is based in Australia. Vocal's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from More to Vocal (or Vocal to More)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About More
Get decent deals when you are a CBA customer, speeds are ok but too often it's not stable but decent if you don't use for gaming
Overall they are a good company with good service, quick installation, good deal with commonwealth bank but took a long time to get connected to someone, 30min
About Vocal
Home speed tests showed very poor speeds, but nothing was done about my enquiries. When I finally cancelled the service I was quickly sent a large…
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