Is Neptune better than Swoop?

Both Neptune and Swoop have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.

Which is cheaper for NBN50, Neptune or Swoop?

Neptune's cheapest NBN50 plan is the NBN 50 (50/20) at $80/month ongoing. Swoop's cheapest NBN50 plan is the nbn 50 at $69/month intro for 6 months, then $84/month. Neptune is cheaper on the ongoing price after any intro period ends.

What plans do Neptune and Swoop offer?

Neptune offers 14 NBN plans. Swoop offers 8 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are Neptune and Swoop's call centres?

Neptune's customer support is based in Australia. Swoop's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Neptune to Swoop (or Swoop to Neptune)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

Neptune vs Swoop - Which is the best NBN internet provider?

Neptune and Swoop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Neptune and Swoop internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Neptune	Swoop
About
	Neptune Internet is an Australian nbn provider built to shake up the traditional home internet market. Every plan is no lock-in with unlimited data, a free public static IP, and an integrated WireGuard VPN, backed by Australian-based support. Plans run from nbn 25 right up to multi-gigabit 2000/500 speeds.	Swoop Broadband is an ASX-listed Australian internet provider that runs its own fixed wireless network of more than 470 towers alongside reselling nbn. The retail brand started life in regional Victoria in the 1990s and now offers nbn 25 through to nbn 1000, plus FTTP and Opticomm where the local infrastructure is in place. Swoop also runs business internet and mobile plans, and was named a 2026 ProductReview award winner in the Internet Service Provider category.
	Go to Neptune	Go to Swoop
Overall Rating	[Not enough reviews]	[Not enough reviews]
Recommended	[Not enough reviews]	[Not enough reviews]
Reliability	[Not enough reviews]	[Not enough reviews]
Customer Service	[Not enough reviews]	[Not enough reviews]
Value for Money	[Not enough reviews]	[Not enough reviews]
Technical Support	[Not enough reviews]	[Not enough reviews]
Australian based technical support	[Not enough reviews]	[Not enough reviews]
Call Centre Location	[Not enough reviews]	[Not enough reviews]
Services Offered	[Not enough reviews]	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Neptune - NBN 25 (25/10): 25Mbps, unlimited data for $55 per month. Neptune - Fixed Wireless (25/5): 25Mbps, unlimited data for $65 per month.	Swoop - nbn 25: 25Mbps, unlimited data for $69 per month. Swoop - Fixed Wireless 30: 29Mbps, unlimited data for $69 per month.
Cost of 50Mbps NBN Plan with unlimited data	Neptune - NBN 50 (50/20): 50Mbps, unlimited data for $80 per month.	Swoop - nbn 50: 50Mbps, unlimited data for $84 per month.
Cost of wireless broadband plan
Contact Details	Neptune's phone number is: 1800 868 508 and website is: neptune.net.au	Swoop's phone number is: 1300 66 55 75 and website is: www.swoop.com.au
Read Reviews	Read reviews of Neptune.	Read reviews of Swoop.
	Go to Neptune	Go to Swoop

Neptune and Swoop NBN25 plans (25Mbps download speed)

NBN 25 (25/10) NBN - Fixed Line 25 Mb/s Unlimited data	$55/mth	Go to site
Fixed Wireless (25/5) NBN - Fixed Wireless 25 Mb/s Unlimited data	$65/mth	Go to site
nbn 25 NBN - Fixed Line 25 Mb/s Unlimited data	$69/mth $54 for first 6 months	Go to site
Fixed Wireless 30 NBN - Fixed Wireless 29 Mb/s Unlimited data	$69/mth $54 for first 6 months	Go to site

Neptune and Swoop NBN50 plans (50Mbps download speed)

	NBN 50 (50/20) NBN - Fixed Line 50 Mb/s Unlimited data	$80/mth	Go to site
	nbn 50 NBN - Fixed Line 50 Mb/s Unlimited data	$84/mth $69 for first 6 months	Go to site

Neptune and Swoop Ultrafast plans (>100Mbps download speed)

NBN 500 (500/50) NBN - Fixed Line 500 Mb/s Unlimited data	$85/mth	Go to site
NBN 100 (100/20) NBN - Fixed Line 100 Mb/s Unlimited data	$85/mth	Go to site
Fixed Wireless 120 NBN - Fixed Wireless 114 Mb/s Unlimited data	$94/mth $74 for first 6 months	Go to site
nbn 500 NBN - Fixed Line 500 Mb/s Unlimited data	$94/mth $72 for first 6 months	Go to site
NBN Superfast (750/50) NBN - Fixed Line 750 Mb/s Unlimited data	$95/mth	Go to site
NBN 100 (100/40) NBN - Fixed Line 100 Mb/s Unlimited data	$95/mth	Go to site
NBN 1000 (1000/100) NBN - Fixed Line 1000 Mb/s Unlimited data	$105/mth	Go to site
nbn 1000 NBN - Fixed Line 890 Mb/s Unlimited data	$109/mth $85 for first 6 months	Go to site
NBN 250 (250/100) NBN - Fixed Line 250 Mb/s Unlimited data	$110/mth	Go to site
Fixed Wireless 250 NBN - Fixed Wireless 237 Mb/s Unlimited data	$119/mth $94 for first 6 months	Go to site
NBN 500 FTTP (500/200) NBN - Fixed Line 500 Mb/s Unlimited data	$130/mth	Go to site
NBN 1000 (1000/400) NBN - Fixed Line 1000 Mb/s Unlimited data	$150/mth	Go to site
NBN 2000 (2000/100) NBN - Fixed Line 2000 Mb/s Unlimited data	$175/mth	Go to site
NBN 2000 (2000/200) NBN - Fixed Line 2000 Mb/s Unlimited data	$175/mth	Go to site
NBN 2000 (2000/500) NBN - Fixed Line 2000 Mb/s Unlimited data	$235/mth	Go to site

Summary of Neptune and Swoop comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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