OptusNet vs TPG - Which is the best NBN internet provider?

OptusNet and TPG are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of OptusNet and TPG internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	OptusNet	TPG
About
	Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans.	TPG merged with Vodaphone in 2020 and also own iiNet.
	Go to OptusNet	Go to TPG
Overall Rating	3.6 OptusNet has a overall rating of 3.6 out of 5 based on 15 reviews. OptusNet is a good broadband internet provider according to our users.	4 TPG has an overall rating of 4 out of 5 based on 19 reviews. TPG is a very good broadband internet provider according to our users.
Recommended	67% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider.	84% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider.
Reliability	3.8 OptusNet's reliability is rated as good by our users. OptusNet has an overall rating of 3.8 out of 5 for reliability.	4.2 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.2 out of 5 for reliability.
Customer Service	3.4 OptusNet's customer service is rated as ok by our users. OptusNet has an overall rating of 3.4 out of 5 for customer service.	3.7 TPG's customer service is rated as good by our users. TPG has an overall rating of 3.7 out of 5 for customer service.
Value for Money	4.1 OptusNet is rated as very good for value for money by our users. OptusNet has an overall rating of 4.1 out of 5 for value for money.	3.9 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.9 out of 5 for value for money.
Technical Support	3.2 OptusNet's technical support is rated as ok by our users. OptusNet has an overall rating of 3.2 out of 5 for technical support.	4 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4 out of 5 for technical support.
Australian based technical support	No, OptusNet uses a mix of Australian based and overseas call centres for technical support.	No, TPG uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	OptusNet uses call centres based in Australia, India and Phillipines.	TPG uses call centres based in Australia, India and Philippines.
Services Offered	OptusNet offers a range of broadband and internet related services including internet plans.	TPG offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data		TPG - NBN25: 25Mbps, unlimited data for $74.99 per month.
Cost of 50Mbps NBN Plan with unlimited data		TPG - NBN50: 50Mbps, unlimited data for $79.99 per month.
Cost of wireless broadband plan	OptusNet - Everday 5G (5G): 50Mbps, unlimited data for $69 per month.	TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details	OptusNet's phone number is: 1300 300 693 and website is: optus.com.au	TPG's phone number is: 13 14 23 and website is: tpg.com.au
Read Reviews	Read reviews of OptusNet.	Read reviews of TPG.
	Go to OptusNet	Go to TPG

OptusNet and TPG NBN25 plans (25Mbps download speed)

	NBN25 NBN 25 Mb/s Unlimited data	$74.99/mth	Go to site

OptusNet and TPG NBN50 plans (50Mbps download speed)

	NBN50 NBN 50 Mb/s Unlimited data	$79.99/mth	Go to site

OptusNet and TPG Ultrafast plans (>100Mbps download speed)

NBN100 NBN 100 Mb/s Unlimited data	$89.99/mth $79.99 for first 6 months	Go to site
Home Superfast NBN 250 Mb/s Unlimited data	$94.99/mth	Go to site
Everyday Fast NBN 100 Mb/s Unlimited data	$99/mth $89 for first 6 months	Go to site
Home Ultrafast NBN 800 Mb/s Unlimited data	$104.99/mth	Go to site
Family Entertainer Fast NBN 100 Mb/s Unlimited data	$120/mth $110 for first 6 months	Go to site

Summary of OptusNet and TPG comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

Overall: TPG rates higher overall than OptusNet does.
Recommended: TPG is more highly recommended than OptusNet.
Reliability: TPG rates higher for reliability than OptusNet does.
Customer Service: TPG rates higher for customer service than OptusNet does.
Value for Money: OptusNet and TPG have pretty similar ratings in terms of value for money.
Technical Support: TPG rates higher for technical support than OptusNet does.

How to decide between OptusNet and TPG? - next steps

Read reviews of OptusNet and TPG to see what people think of these companies
Read our detailed information on OptusNet and TPG to answer all your questions and help you make an informed decision.
Visit the website of each company and do some of your own research - OptusNet and TPG
Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.