OptusNet vs TPG - Which is the best broadband internet provider?
OptusNet and TPG are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of OptusNet and TPG internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | OptusNet | TPG |
|---|---|---|
| About |
Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans. |
TPG merged with Vodaphone in 2020 and also own iiNet. |
| Overall Rating |
3.8
OptusNet has a overall rating of 3.8 out of 5 based on 30 reviews over the last 24 months. OptusNet is a good broadband internet provider according to reviews submitted to this site. |
3.8
TPG has an overall rating of 3.8 out of 5 based on 40 reviews over the last 24 months. TPG is a good broadband internet provider according to reviews submitted to this site. |
| Recommended | 70% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider. | 75% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. |
| Reliability |
4 OptusNet's reliability is rated as very good by users who have submitted reviews to this site. OptusNet has an overall rating of 4 out of 5 for reliability. |
4 TPG's reliability is rated as very good by users who have submitted reviews to this site. TPG has an overall rating of 4 out of 5 for reliability. |
| Customer Service |
3.6 OptusNet's customer service is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.6 out of 5 for customer service. |
3.7 TPG's customer service is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for customer service. |
| Value for Money |
3.9 OptusNet is rated as good for value for money by users who have submitted reviews to this site. OptusNet has an overall rating of 3.9 out of 5 for value for money. |
3.9 TPG is rated as good for value for money by users who have submitted reviews to this site. TPG has an overall rating of 3.9 out of 5 for value for money. |
| Technical Support |
3.5 OptusNet's technical support is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.5 out of 5 for technical support. |
3.7 TPG's technical support is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for technical support. |
| Australian based technical support | No, OptusNet uses a mix of Australian based and overseas call centres for technical support. | No, TPG uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | OptusNet uses call centres based in Australia, India and Phillipines. | TPG uses call centres based in Australia, India and Philippines. |
| Services Offered | OptusNet offers a range of broadband and internet related services including internet plans. | TPG offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
TPG - NBN25: 22Mbps, unlimited data for $64.99 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
OptusNet - Everyday: 50Mbps, unlimited data for $79 per month. OptusNet - Family Entertainer: 50Mbps, unlimited data for $99 per month. |
TPG - NBN50: 48Mbps, unlimited data for $69.99 per month. |
| Cost of wireless broadband plan |
OptusNet - Everday 5G (5G): 83Mbps, unlimited data for $79 per month. |
TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
| Contact Details | OptusNet's phone number is: 1300 300 693 and website is: optus.com.au | TPG's phone number is: 13 14 23 and website is: tpg.com.au |
| Read Reviews | Read reviews of OptusNet. | Read reviews of TPG. |
OptusNet and TPG NBN25 plans (25Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
NBN25 (NBN) (6 month contract) |
$64.99 | $64.99 | 22 Mb/s | Unlim |
OptusNet and TPG NBN50 plans (50Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
NBN50 (NBN) (6 month contract) |
$69.99 | $69.99 | 48 Mb/s | Unlim | |
|
|
Everyday (NBN) (Month by month) |
$79 | $79 | 50 Mb/s | Unlim | |
|
|
Family Entertainer (NBN) (Month by month) |
$99
$89 for first 6 months |
$96.5 | 50 Mb/s | Unlim |
OptusNet and TPG Ultrafast plans (>100Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
NBN100 (NBN) (6 month contract) |
$89.99
$79.99 for first 6 months |
$87.49 | 95 Mb/s | Unlim | |
|
|
Everyday Fast (NBN) (Month by month) |
$99
$89 for first 6 months |
$96.5 | 100 Mb/s | Unlim | |
|
|
Family Entertainer Fast (NBN) (Month by month) |
$119
$109 for first 6 months |
$116.5 | 100 Mb/s | Unlim |
Summary of OptusNet and TPG comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: OptusNet and TPG have pretty similiar ratings overall.
- Recommended: TPG is more highly recommended than OptusNet.
- Reliability: OptusNet and TPG have pretty similar ratings for reliability.
- Customer Service: OptusNet and TPG have pretty similar ratings for customer service.
- Value for Money: OptusNet and TPG have pretty similar ratings in terms of value for money.
- Technical Support: OptusNet and TPG have pretty similar ratings in terms of technical support.
How to decide between OptusNet and TPG? - next steps
- Read reviews of OptusNet and TPG to see what people think of these companies
- Read our detailed information on OptusNet and TPG to answer all your questions and help you make an informed decision.
- Visit the website of each company and do some of your own research - OptusNet and TPG
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
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