Is SpinTel better than iPrimus?

Both SpinTel and iPrimus have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.

Which has better customer service, SpinTel or iPrimus?

iPrimus scores 4.0 out of 5 on customer service vs SpinTel's 3.7, based on verified reviews on Oz Broadband Reviews. If onshore support matters, SpinTel's call centre is based in Australia and the Philippines and iPrimus's is based in Australia and the Philippines.

What plans do SpinTel and iPrimus offer?

SpinTel offers 3 NBN plans and 2 wireless plans. iPrimus offers 5 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are SpinTel and iPrimus's call centres?

SpinTel's customer support is based in Australia and the Philippines. iPrimus's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from SpinTel to iPrimus (or iPrimus to SpinTel)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

SpinTel vs iPrimus - Which is the best NBN internet provider?

iPrimus is a well-known name in Australian broadband, owned by Vocus and generally positioning itself at the premium end of the market. SpinTel, on the other hand, is a more budget-friendly option, often praised in reviews for its no-frills approach and competitive pricing. This comparison looks at how these two providers stack up for different types of users, from their NBN plans to customer service behaviour.

SpinTel and iPrimus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of SpinTel and iPrimus internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	SpinTel	iPrimus
About
	SpinTel has been operating since 1996 and is one of Australia's established independent providers, offering competitively priced nbn and mobile plans.	iPrimus is a value nbn and mobile brand owned by Vocus, the group behind Dodo. It targets households after straightforward, mid-priced broadband.
	Go to SpinTel	Go to iPrimus
Overall Rating	[Not enough reviews]	[Not enough reviews]
Recommended	[Not enough reviews]	[Not enough reviews]
Reliability	[Not enough reviews]	[Not enough reviews]
Customer Service	[Not enough reviews]	[Not enough reviews]
Value for Money	[Not enough reviews]	[Not enough reviews]
Technical Support	[Not enough reviews]	[Not enough reviews]
Australian based technical support	[Not enough reviews]	[Not enough reviews]
Call Centre Location	[Not enough reviews]	[Not enough reviews]
Services Offered	[Not enough reviews]	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	SpinTel - Home Starter: 25Mbps, unlimited data for $64.95 per month.
Cost of 50Mbps NBN Plan with unlimited data		iPrimus - Standard Plus: 50Mbps, unlimited data for $87 per month.
Cost of wireless broadband plan	SpinTel - 4G Unlimited (4G): 25Mbps, unlimited data for $49.95 per month.
Contact Details	SpinTel's phone number is: 13 22 10 and website is: spintel.net.au	iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au
Read Reviews	Read reviews of SpinTel.	Read reviews of iPrimus.
	Go to SpinTel	Go to iPrimus

SpinTel and iPrimus NBN25 plans (25Mbps download speed)

	Home Starter NBN - Fixed Line 25 Mb/s Unlimited data	$64.95/mth $39 for first 6 months	Go to site

SpinTel and iPrimus NBN50 plans (50Mbps download speed)

	Standard Plus NBN - Fixed Line 50 Mb/s Unlimited data	$87/mth	Go to site

SpinTel and iPrimus Ultrafast plans (>100Mbps download speed)

Home Turbo NBN - Fixed Line 500 Mb/s Unlimited data	$86.95/mth $76 for first 6 months	Go to site
Premium NBN - Fixed Line 100 Mb/s Unlimited data	$97/mth $84 for first 6 months	Go to site
Premium plus NBN - Fixed Line 500 Mb/s Unlimited data	$97/mth	Go to site
Home Ultrafast NBN - Fixed Line 850 Mb/s Unlimited data	$99.95/mth $89 for first 6 months	Go to site
Home Superfast NBN - Fixed Line 700 Mb/s Unlimited data	$104/mth $94 for first 1 months	Go to site
Home Ultrafast NBN - Fixed Line 840 Mb/s Unlimited data	$119/mth $109 for first 1 months	Go to site

Summary of SpinTel and iPrimus comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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