Is SpinTel better than Swoop?

SpinTel has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. Swoop has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN25, SpinTel or Swoop?

SpinTel's cheapest NBN25 plan is the Home Starter at $39/month intro for 6 months, then $64.95/month. Swoop's cheapest NBN25 plan is the nbn 25 at $54/month intro for 6 months, then $69/month. SpinTel is cheaper on the ongoing price after any intro period ends.

What plans do SpinTel and Swoop offer?

SpinTel offers 3 NBN plans and 2 wireless plans. Swoop offers 8 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are SpinTel and Swoop's call centres?

SpinTel's customer support is based in Australia and the Philippines. Swoop's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from SpinTel to Swoop (or Swoop to SpinTel)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

SpinTel vs Swoop - Which is the best NBN internet provider?

SpinTel is an established player often praised by users for its reliable service and competitive pricing, making it a solid choice for those prioritising consistent performance. On the other hand, Swoop, a newer entrant, has built its reputation on strong customer support and a no-fuss approach, appealing to customers who value straightforward plans and responsive help. Ultimately, SpinTel generally suits those after proven stability, while Swoop often appeals to users seeking a more personalised experience.

SpinTel and Swoop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of SpinTel and Swoop internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	SpinTel	Swoop
About
	SpinTel has been operating since 1996 and is one of Australia's established independent providers, offering competitively priced nbn and mobile plans.	Swoop Broadband is an ASX-listed Australian internet provider that runs its own fixed wireless network of more than 470 towers alongside reselling nbn. The retail brand started life in regional Victoria in the 1990s and now offers nbn 25 through to nbn 1000, plus FTTP and Opticomm where the local infrastructure is in place. Swoop also runs business internet and mobile plans, and was named a 2026 ProductReview award winner in the Internet Service Provider category.
	Go to SpinTel	Go to Swoop
Overall Rating	3.8 SpinTel has a overall rating of 3.8 out of 5 based on 5 reviews. SpinTel is a good broadband internet provider according to our users.	[Not enough reviews]
Recommended	80% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	3.8 SpinTel's reliability is rated as good by our users. SpinTel has an overall rating of 3.8 out of 5 for reliability.	[Not enough reviews]
Customer Service	3.6 SpinTel's customer service is rated as good by our users. SpinTel has an overall rating of 3.6 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.6 SpinTel is rated as good for value for money by our users. SpinTel has an overall rating of 3.6 out of 5 for value for money.	[Not enough reviews]
Technical Support	4.2 SpinTel's technical support is rated as very good by our users. SpinTel has an overall rating of 4.2 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, SpinTel uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	SpinTel uses call centres based in Australia and Philippines.	[Not enough reviews]
Services Offered	SpinTel offers a range of broadband and internet related services including internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	SpinTel - Home Starter: 25Mbps, unlimited data for $64.95 per month.	Swoop - nbn 25: 25Mbps, unlimited data for $69 per month. Swoop - Fixed Wireless 30: 29Mbps, unlimited data for $69 per month.
Cost of 50Mbps NBN Plan with unlimited data		Swoop - nbn 50: 50Mbps, unlimited data for $84 per month.
Cost of wireless broadband plan	SpinTel - 4G Unlimited (4G): 25Mbps, unlimited data for $49.95 per month.
Contact Details	SpinTel's phone number is: 13 22 10 and website is: spintel.net.au	Swoop's phone number is: 1300 66 55 75 and website is: www.swoop.com.au
Read Reviews	Read reviews of SpinTel.	Read reviews of Swoop.
	Go to SpinTel	Go to Swoop

SpinTel and Swoop NBN25 plans (25Mbps download speed)

Home Starter NBN - Fixed Line 25 Mb/s Unlimited data	$64.95/mth $39 for first 6 months	Go to site
nbn 25 NBN - Fixed Line 25 Mb/s Unlimited data	$69/mth $54 for first 6 months	Go to site
Fixed Wireless 30 NBN - Fixed Wireless 29 Mb/s Unlimited data	$69/mth $54 for first 6 months	Go to site

SpinTel and Swoop NBN50 plans (50Mbps download speed)

	nbn 50 NBN - Fixed Line 50 Mb/s Unlimited data	$84/mth $69 for first 6 months	Go to site

SpinTel and Swoop Ultrafast plans (>100Mbps download speed)

Home Turbo NBN - Fixed Line 500 Mb/s Unlimited data	$86.95/mth $76 for first 6 months	Go to site
Fixed Wireless 120 NBN - Fixed Wireless 114 Mb/s Unlimited data	$94/mth $74 for first 6 months	Go to site
nbn 500 NBN - Fixed Line 500 Mb/s Unlimited data	$94/mth $72 for first 6 months	Go to site
Home Ultrafast NBN - Fixed Line 850 Mb/s Unlimited data	$99.95/mth $89 for first 6 months	Go to site
nbn 1000 NBN - Fixed Line 890 Mb/s Unlimited data	$109/mth $85 for first 6 months	Go to site
Fixed Wireless 250 NBN - Fixed Wireless 237 Mb/s Unlimited data	$119/mth $94 for first 6 months	Go to site

Summary of SpinTel and Swoop comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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