Superloop vs Kogan Internet - Which is the best NBN internet provider?
NBN plans from $72.00/mth · Partner
Superloop and Kogan Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Superloop and Kogan Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Superloop | Kogan Internet |
|---|---|---|
| About |
 Partner |
 |
| Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks. | Kogan is a large ecommerce retailer that now offers NBN internet services. | |
| Go to Superloop | Go to Kogan Internet | |
| Overall Rating |
4.3
Superloop has a overall rating of 4.3 out of 5 based on 13 reviews. Superloop is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 85% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.5 Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.5 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.2 Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.2 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
4 Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.5 Superloop's technical support is rated as excellent by our users. Superloop has an overall rating of 4.5 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, Superloop does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | Superloop uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | Superloop offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Superloop - Everyday: 25Mbps, unlimited data for $72 per month. |
Kogan Internet - Bronze: 25Mbps, unlimited data for $70.9 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Superloop - Fixed Wireless Plus: 50Mbps, unlimited data for $75 per month. Superloop - Extra Value: 50Mbps, unlimited data for $85 per month. |
Kogan Internet - Silver: 50Mbps, unlimited data for $80.9 per month. |
| Cost of wireless broadband plan |
Kogan Internet - 90 Day Plan (4G): 16Mbps, unlimited data for $49.9 per month. |
|
| Contact Details |
Superloop's phone number is: 1800 10 12 10 and website is: superloop.com |
Kogan Internet's phone number is: 1300 010 400 and website is: koganinternet.com.au |
| Read Reviews | Read reviews of Superloop. | Read reviews of Kogan Internet. |
| Go to Superloop | Go to Kogan Internet |
Superloop and Kogan Internet NBN25 plans (25Mbps download speed)
|
Bronze
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70.9/mth
$58.9 for first 12 months |
Go to site |
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72/mth
$45 for first 6 months |
Go to site |
Superloop and Kogan Internet NBN50 plans (50Mbps download speed)
|
|
Fixed Wireless Plus
NBN - Fixed Wireless
50 Mb/s
Unlimited data
|
$75/mth | Go to site |
|
|
Silver
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$80.9/mth
$70.9 for first 12 months |
Go to site |
|
|
Extra Value
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85/mth
$65 for first 6 months |
Go to site |
Superloop and Kogan Internet Ultrafast plans (>100Mbps download speed)
|
|
Home Fast
NBN - Fixed Wireless
90 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Gold
NBN - Fixed Line
99 Mb/s
Unlimited data
|
$85.9/mth
$71.9 for first 12 months |
Go to site |
|
|
Gold Plus
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$85.9/mth
$71.9 for first 12 months |
Go to site |
|
|
Fixed Wireless Super Fast
NBN - Fixed Wireless
120 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Platinum
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94.9/mth
$84.9 for first 12 months |
Go to site |
|
|
Family Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$69 for first 6 months |
Go to site |
|
|
Megaspeed
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$104/mth
$75 for first 6 months |
Go to site |
|
|
Diamond
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$108.9/mth
$94.9 for first 12 months |
Go to site |
|
|
Lightspeed
NBN - Fixed Line
860 Mb/s
860 GB
|
$109/mth
$79 for first 6 months |
Go to site |
Summary of Superloop and Kogan Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Superloop rates higher overall than Kogan Internet does.
- Recommended: Superloop is more highly recommended than Kogan Internet.
- Reliability: Superloop rates higher for reliability than Kogan Internet does.
- Customer Service: Superloop rates higher for customer service than Kogan Internet does.
- Value for Money: Superloop rates higher for value for money than Kogan Internet does.
- Technical Support: Superloop and Kogan Internet have pretty similar ratings in terms of technical support.
How to decide between Superloop and Kogan Internet? - next steps
- Read reviews of Superloop and Kogan Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - Superloop and Kogan Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Superloop vs Kogan Internet
Is Superloop better than Kogan Internet?
Superloop has 13 verified reviews on Oz Broadband Reviews and an overall rating of 4.3 out of 5. Kogan Internet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Superloop or Kogan Internet?
Superloop's cheapest NBN50 plan is the Extra Value at $65/month intro for 6 months, then $85/month. Kogan Internet's cheapest NBN50 plan is the Silver at $70.90/month intro for 12 months, then $80.90/month. Kogan Internet is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Superloop or Kogan Internet?
Superloop scores 4.2 out of 5 on customer service vs Kogan Internet's 3.5, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Superloop's call centre is based in Australia and Kogan Internet's is based in Australia.
What plans do Superloop and Kogan Internet offer?
Superloop offers 8 NBN plans. Kogan Internet offers 6 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.
Where are Superloop and Kogan Internet's call centres?
Superloop's customer support is based in Australia. Kogan Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Superloop to Kogan Internet (or Kogan Internet to Superloop)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Superloop
Network performance is consistent; during peak hours, the speeds remain close to what the plan states. Superloop offers great pricing and is an affordable…
A lot less hassle compared to telstra. Actually helpful.
About Kogan Internet
I don't have any grief about this internet broadband, it's just perfect, the area of the internet range is incredible, it reaches my whole house
Broadband is getting pricer per year. I like the promotions but they only seem to last 6 months, so I keep switching.
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