Is TPG better than iPrimus?

TPG has 15 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. iPrimus has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN50, TPG or iPrimus?

TPG's cheapest NBN50 plan is the NBN50 at $64.99/month intro for 6 months, then $84.99/month. iPrimus's cheapest NBN50 plan is the Standard Plus at $87/month ongoing. TPG is cheaper on the ongoing price after any intro period ends.

Which has better customer service, TPG or iPrimus?

TPG and iPrimus score similarly on customer service, 4.1 vs 4.0 out of 5. Neither stands out from the other on this metric. If onshore support matters, TPG's call centre is based in Australia, India and the Philippines and iPrimus's is based in Australia and the Philippines.

What plans do TPG and iPrimus offer?

TPG offers 2 NBN plans, 2 fibre plans and 2 wireless plans. iPrimus offers 5 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are TPG and iPrimus's call centres?

TPG's customer support is based in Australia, India and the Philippines. iPrimus's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from TPG to iPrimus (or iPrimus to TPG)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

TPG vs iPrimus - Which is the best NBN internet provider?

TPG and iPrimus are both well-known players in the Australian broadband market, though they come from different angles; TPG is often seen as the value-driven choice, known for its competitive pricing and reliable connections, particularly for those working from home or streaming. On the other hand, iPrimus, now owned by Vocus, generally positions itself as a slightly more premium option. Real reviews suggest TPG customers appreciate its consistent speeds and ease of setup, while some have noted price increases and occasional connection dropouts.

TPG and iPrimus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and iPrimus internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	TPG	iPrimus
About
	TPG is a long-running budget broadband brand that merged with Vodafone in 2020 to form TPG Telecom, now one of Australia's largest telco groups (it also owns iiNet). TPG-branded plans remain a low-cost way onto the nbn.	iPrimus is a value nbn and mobile brand owned by Vocus, the group behind Dodo. It targets households after straightforward, mid-priced broadband.
	Go to TPG	Go to iPrimus
Overall Rating	4 TPG has a overall rating of 4 out of 5 based on 15 reviews. TPG is a very good broadband internet provider according to our users.	[Not enough reviews]
Recommended	87% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4.1 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for reliability.	[Not enough reviews]
Customer Service	4.1 TPG's customer service is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.7 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.7 out of 5 for value for money.	[Not enough reviews]
Technical Support	4.1 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, TPG uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	TPG uses call centres based in Australia, India and Philippines.	[Not enough reviews]
Services Offered	TPG offers a range of broadband and internet related services including internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data
Cost of 50Mbps NBN Plan with unlimited data	TPG - NBN50: 50Mbps, unlimited data for $84.99 per month.	iPrimus - Standard Plus: 50Mbps, unlimited data for $87 per month.
Cost of wireless broadband plan	TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details	TPG's phone number is: 13 14 23 and website is: tpg.com.au	iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au
Read Reviews	Read reviews of TPG.	Read reviews of iPrimus.
	Go to TPG	Go to iPrimus

TPG and iPrimus NBN25 plans (25Mbps download speed)

TPG and iPrimus NBN50 plans (50Mbps download speed)

	NBN50 NBN - Fixed Line 50 Mb/s Unlimited data	$84.99/mth $64.99 for first 6 months	Go to site
	Standard Plus NBN - Fixed Line 50 Mb/s Unlimited data	$87/mth	Go to site

TPG and iPrimus Ultrafast plans (>100Mbps download speed)

NBN500 NBN - Fixed Line 500 Mb/s Unlimited data	$94.99/mth $64.99 for first 6 months	Go to site
Premium plus NBN - Fixed Line 500 Mb/s Unlimited data	$97/mth	Go to site
Premium NBN - Fixed Line 100 Mb/s Unlimited data	$97/mth $84 for first 6 months	Go to site
Home Superfast NBN - Fixed Line 700 Mb/s Unlimited data	$104/mth $94 for first 1 months	Go to site
Home Ultrafast NBN - Fixed Line 840 Mb/s Unlimited data	$119/mth $109 for first 1 months	Go to site

Summary of TPG and iPrimus comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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