TPG vs iPrimus - Which is the best broadband internet provider?

TPG and iPrimus are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and iPrimus internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria TPG iPrimus
About TPG broadband NBN, wireless and adsl internet reviews and plan comparisons
TPG merged with Vodaphone in 2020 and also own iiNet.
iPrimus broadband NBN, wireless and adsl internet reviews and plan comparisons
iPrimus is the residential services division of Primus Telecom, offering high-speed broadband services to consumers.
Overall Rating 3.8
TPG has a overall rating of 3.8 out of 5 based on 40 reviews over the last 24 months.
TPG is a good broadband internet provider according to reviews submitted to this site.
[Not enough reviews]
Recommended 75% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. [Not enough reviews]
Reliability 4
TPG's reliability is rated as very good by users who have submitted reviews to this site. TPG has an overall rating of 4 out of 5 for reliability.
[Not enough reviews]
Customer Service 3.7
TPG's customer service is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for customer service.
[Not enough reviews]
Value for Money 3.9
TPG is rated as good for value for money by users who have submitted reviews to this site. TPG has an overall rating of 3.9 out of 5 for value for money.
[Not enough reviews]
Technical Support 3.7
TPG's technical support is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, TPG uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location TPG uses call centres based in Australia, India and Philippines. [Not enough reviews]
Services Offered TPG offers a range of broadband and internet related services including internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data TPG - NBN25: 22Mbps, unlimited data for $64.99 per month.
Cost of 50Mbps NBN Plan with unlimited data TPG - NBN50: 48Mbps, unlimited data for $69.99 per month.
iPrimus - Standard Plus: 50Mbps, unlimited data for $75 per month.
Cost of wireless broadband plan TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details TPG's phone number is: 13 14 23 and website is: tpg.com.au iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au
Read Reviews Read reviews of TPG. Read reviews of iPrimus.

TPG and iPrimus NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
TPG broadband NBN reviews TPG NBN25
(NBN)
(6 month contract)
$64.99 $64.99 22 Mb/s Unlim

TPG and iPrimus NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
TPG broadband NBN reviews TPG NBN50
(NBN)
(6 month contract)
$69.99 $69.99 48 Mb/s Unlim
iPrimus broadband NBN reviews iPrimus Standard Plus
(NBN)
(Month by month)
$75
$50 for first 1 months
$73.96 50 Mb/s Unlim

TPG and iPrimus Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
TPG broadband NBN reviews TPG NBN100
(NBN)
(6 month contract)
$89.99
$79.99 for first 6 months
$87.49 95 Mb/s Unlim
iPrimus broadband NBN reviews iPrimus Premium
(NBN)
(Month by month)
$90
$65 for first 1 months
$88.96 95 Mb/s Unlim
iPrimus broadband NBN reviews iPrimus Home Superfast
(NBN)
(Month by month)
$115
$90 for first 1 months
$113.96 200 Mb/s Unlim
iPrimus broadband NBN reviews iPrimus Home Ultrafast
(NBN)
(Month by month)
$145
$125 for first 1 months
$144.17 1000 Mb/s Unlim

Summary of TPG and iPrimus comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: TPG rates higher overall than iPrimus does.
  • Recommended: TPG is more highly recommended than iPrimus.
  • Reliability: TPG rates higher for reliability than iPrimus does.
  • Customer Service: TPG rates higher for customer service than iPrimus does.
  • Value for Money: TPG rates higher for value for money than iPrimus does.
  • Technical Support: TPG rates higher for technical support than iPrimus does.

How to decide between TPG and iPrimus? - next steps

  • Read reviews of TPG and iPrimus to see what people think of these companies
  • Read our detailed information on TPG and iPrimus to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - TPG and iPrimus
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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