Is TPG better than Swoop?

TPG has 15 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. Swoop has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN50, TPG or Swoop?

TPG's cheapest NBN50 plan is the NBN50 at $64.99/month intro for 6 months, then $84.99/month. Swoop's cheapest NBN50 plan is the nbn 50 at $69/month intro for 6 months, then $84/month.

What plans do TPG and Swoop offer?

TPG offers 2 NBN plans, 2 fibre plans and 2 wireless plans. Swoop offers 8 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are TPG and Swoop's call centres?

TPG's customer support is based in Australia, India and the Philippines. Swoop's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from TPG to Swoop (or Swoop to TPG)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

TPG vs Swoop - Which is the best NBN internet provider?

TPG and Swoop represent different ends of the NBN market; TPG is a well-known, established player often praised for reliable connections and good customer service, despite some complaints about price increases. On the other hand, Swoop is a smaller, more budget-friendly option, appealing to those prioritising lower monthly costs. Choosing between TPG and Swoop often comes down to whether you value a comprehensive, slightly pricier service or a more basic, cheaper NBN plan.

TPG and Swoop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and Swoop internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	TPG	Swoop
About
	TPG is a long-running budget broadband brand that merged with Vodafone in 2020 to form TPG Telecom, now one of Australia's largest telco groups (it also owns iiNet). TPG-branded plans remain a low-cost way onto the nbn.	Swoop Broadband is an ASX-listed Australian internet provider that runs its own fixed wireless network of more than 470 towers alongside reselling nbn. The retail brand started life in regional Victoria in the 1990s and now offers nbn 25 through to nbn 1000, plus FTTP and Opticomm where the local infrastructure is in place. Swoop also runs business internet and mobile plans, and was named a 2026 ProductReview award winner in the Internet Service Provider category.
	Go to TPG	Go to Swoop
Overall Rating	4 TPG has a overall rating of 4 out of 5 based on 15 reviews. TPG is a very good broadband internet provider according to our users.	[Not enough reviews]
Recommended	87% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4.1 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for reliability.	[Not enough reviews]
Customer Service	4.1 TPG's customer service is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.7 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.7 out of 5 for value for money.	[Not enough reviews]
Technical Support	4.1 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, TPG uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	TPG uses call centres based in Australia, India and Philippines.	[Not enough reviews]
Services Offered	TPG offers a range of broadband and internet related services including internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data		Swoop - nbn 25: 25Mbps, unlimited data for $69 per month. Swoop - Fixed Wireless 30: 29Mbps, unlimited data for $69 per month.
Cost of 50Mbps NBN Plan with unlimited data	TPG - NBN50: 50Mbps, unlimited data for $84.99 per month.	Swoop - nbn 50: 50Mbps, unlimited data for $84 per month.
Cost of wireless broadband plan	TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details	TPG's phone number is: 13 14 23 and website is: tpg.com.au	Swoop's phone number is: 1300 66 55 75 and website is: www.swoop.com.au
Read Reviews	Read reviews of TPG.	Read reviews of Swoop.
	Go to TPG	Go to Swoop

TPG and Swoop NBN25 plans (25Mbps download speed)

	nbn 25 NBN - Fixed Line 25 Mb/s Unlimited data	$69/mth $54 for first 6 months	Go to site
	Fixed Wireless 30 NBN - Fixed Wireless 29 Mb/s Unlimited data	$69/mth $54 for first 6 months	Go to site

TPG and Swoop NBN50 plans (50Mbps download speed)

	nbn 50 NBN - Fixed Line 50 Mb/s Unlimited data	$84/mth $69 for first 6 months	Go to site
	NBN50 NBN - Fixed Line 50 Mb/s Unlimited data	$84.99/mth $64.99 for first 6 months	Go to site

TPG and Swoop Ultrafast plans (>100Mbps download speed)

Fixed Wireless 120 NBN - Fixed Wireless 114 Mb/s Unlimited data	$94/mth $74 for first 6 months	Go to site
nbn 500 NBN - Fixed Line 500 Mb/s Unlimited data	$94/mth $72 for first 6 months	Go to site
NBN500 NBN - Fixed Line 500 Mb/s Unlimited data	$94.99/mth $64.99 for first 6 months	Go to site
nbn 1000 NBN - Fixed Line 890 Mb/s Unlimited data	$109/mth $85 for first 6 months	Go to site
Fixed Wireless 250 NBN - Fixed Wireless 237 Mb/s Unlimited data	$119/mth $94 for first 6 months	Go to site

Summary of TPG and Swoop comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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