Is TPG better than Vocal?

TPG has 15 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. Vocal has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN50, TPG or Vocal?

TPG's cheapest NBN50 plan is the NBN50 at $64.99/month intro for 6 months, then $84.99/month. Vocal's cheapest NBN50 plan is the nbn 50 at $63/month ongoing. Vocal is cheaper on the ongoing price after any intro period ends.

Which has better customer service, TPG or Vocal?

TPG scores 4.1 out of 5 on customer service vs Vocal's 1.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, TPG's call centre is based in Australia, India and the Philippines and Vocal's is based in Australia.

What plans do TPG and Vocal offer?

TPG offers 2 NBN plans, 2 fibre plans and 2 wireless plans. Vocal offers 9 NBN plans and 6 wireless plans. See the full plan tables above for prices, speeds and data limits.

Where are TPG and Vocal's call centres?

TPG's customer support is based in Australia, India and the Philippines. Vocal's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from TPG to Vocal (or Vocal to TPG)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

TPG vs Vocal - Which is the best NBN internet provider?

TPG is a well-known player, often praised in reviews for reliable connections and competitive pricing, making it a solid choice for many Aussie households. On the other hand, Vocal is a smaller, lesser-known provider offering some of the cheapest NBN plans on the market, appealing to those prioritising budget above all else. TPG customers often highlight good customer service and easy setup, though some report price increases and occasional connection issues. Vocal is a no-frills option, focusing on affordability for basic internet needs.

TPG and Vocal are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and Vocal internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	TPG	Vocal
About
	TPG is a long-running budget broadband brand that merged with Vodafone in 2020 to form TPG Telecom, now one of Australia's largest telco groups (it also owns iiNet). TPG-branded plans remain a low-cost way onto the nbn.	Vocal Internet is a 100% Australian-owned provider founded in 2003, offering nbn and mobile broadband to homes and businesses.
	Go to TPG	Go to Vocal
Overall Rating	4 TPG has a overall rating of 4 out of 5 based on 15 reviews. TPG is a very good broadband internet provider according to our users.	[Not enough reviews]
Recommended	87% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4.1 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for reliability.	[Not enough reviews]
Customer Service	4.1 TPG's customer service is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.7 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.7 out of 5 for value for money.	[Not enough reviews]
Technical Support	4.1 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, TPG uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	TPG uses call centres based in Australia, India and Philippines.	[Not enough reviews]
Services Offered	TPG offers a range of broadband and internet related services including internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data		Vocal - nbn 25: 25Mbps, unlimited data for $53 per month.
Cost of 50Mbps NBN Plan with unlimited data	TPG - NBN50: 50Mbps, unlimited data for $84.99 per month.	Vocal - nbn 50: 50Mbps, unlimited data for $63 per month.
Cost of wireless broadband plan	TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month.	Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.
Contact Details	TPG's phone number is: 13 14 23 and website is: tpg.com.au	Vocal's phone number is: 1300 796700 and website is: vocal.com.au
Read Reviews	Read reviews of TPG.	Read reviews of Vocal.
	Go to TPG	Go to Vocal

TPG and Vocal NBN25 plans (25Mbps download speed)

	nbn 25 NBN - Fixed Line 25 Mb/s Unlimited data	$53/mth	Go to site

TPG and Vocal NBN50 plans (50Mbps download speed)

	nbn 50 NBN - Fixed Line 50 Mb/s Unlimited data	$63/mth	Go to site
	NBN50 NBN - Fixed Line 50 Mb/s Unlimited data	$84.99/mth $64.99 for first 6 months	Go to site

TPG and Vocal Ultrafast plans (>100Mbps download speed)

nbn 100 NBN - Fixed Line 100 Mb/s Unlimited data	$73/mth	Go to site
nbn 100 NBN - Fixed Line 100 Mb/s Unlimited data	$73/mth	Go to site
NBN500 NBN - Fixed Line 500 Mb/s Unlimited data	$94.99/mth $64.99 for first 6 months	Go to site
nbn 250 NBN - Fixed Line 250 Mb/s Unlimited data	$103/mth	Go to site
nbn 250 NBN - Fixed Line 250 Mb/s Unlimited data	$103/mth	Go to site
nbn 1000 NBN - Fixed Line 1000 Mb/s Unlimited data	$128/mth	Go to site
nbn 1000 NBN - Fixed Line 1000 Mb/s Unlimited data	$128/mth	Go to site

Summary of TPG and Vocal comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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