Vocal vs TPG - Which is the best broadband internet provider?
Vocal and TPG are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vocal and TPG internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Vocal | TPG |
|---|---|---|
| About |
Vocal was founded in 2003 and is a 100% owned broadband company that provides nbn and mobile internet services. |
TPG merged with Vodaphone in 2020 and also own iiNet. |
| Overall Rating | [Not enough reviews] |
3.8
TPG has an overall rating of 3.8 out of 5 based on 40 reviews over the last 24 months. TPG is a good broadband internet provider according to reviews submitted to this site. |
| Recommended | [Not enough reviews] | 75% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4 TPG's reliability is rated as very good by users who have submitted reviews to this site. TPG has an overall rating of 4 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
3.7 TPG's customer service is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.9 TPG is rated as good for value for money by users who have submitted reviews to this site. TPG has an overall rating of 3.9 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.7 TPG's technical support is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, TPG uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | TPG uses call centres based in Australia, India and Philippines. |
| Services Offered | [Not enough reviews] | TPG offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
TPG - NBN25: 22Mbps, unlimited data for $64.99 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
TPG - NBN50: 48Mbps, unlimited data for $69.99 per month. |
|
| Cost of wireless broadband plan |
Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month. |
TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
| Contact Details | Vocal's phone number is: 1300 796700 and website is: vocal.com.au | TPG's phone number is: 13 14 23 and website is: tpg.com.au |
| Read Reviews | Read reviews of Vocal. | Read reviews of TPG. |
Vocal and TPG NBN25 plans (25Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
nbn25 (NBN) (12 month contract) |
$55 | $55 | 19 Mb/s | Unlim | |
|
|
nbn25 (NBN) (Month by month) |
$59
Setup Fee: $150 |
$65.25 | 19 Mb/s | Unlim | |
|
|
NBN25 (NBN) (6 month contract) |
$64.99 | $64.99 | 22 Mb/s | Unlim |
Vocal and TPG NBN50 plans (50Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
NBN50 (NBN) (6 month contract) |
$69.99 | $69.99 | 48 Mb/s | Unlim |
Vocal and TPG Ultrafast plans (>100Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
NBN100 (NBN) (6 month contract) |
$89.99
$79.99 for first 6 months |
$87.49 | 95 Mb/s | Unlim |
Summary of Vocal and TPG comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: TPG rates higher overall than Vocal does.
- Recommended: TPG is more highly recommended than Vocal.
- Reliability: TPG rates higher for reliability than Vocal does.
- Customer Service: TPG rates higher for customer service than Vocal does.
- Value for Money: TPG rates higher for value for money than Vocal does.
- Technical Support: TPG rates higher for technical support than Vocal does.
How to decide between Vocal and TPG? - next steps
- Read reviews of Vocal and TPG to see what people think of these companies
- Read our detailed information on Vocal and TPG to answer all your questions and help you make an informed decision.
- Visit the website of each company and do some of your own research - Vocal and TPG
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
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