Vodafone vs Flip - Which is the best NBN internet provider?
Vodafone and Flip are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vodafone and Flip internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Vodafone | Flip |
|---|---|---|
| About |
 |
|
| Vodafone is a large telecommunications company that offers NBN and wireless broadband plans. | Flip is a budget nbn brand that has been around for several years and migrated its 26,000 customers onto Swoop infrastructure in early 2025. Plans cover nbn 25 through nbn 100, all unlimited, with low intro pricing. Flip is a value play, not a premium brand, and it suits households who want a working unlimited plan at the cheapest end of the market without being on a major telco. | |
| Go to Vodafone | Go to Flip | |
| Overall Rating |
4.2
Vodafone has a overall rating of 4.2 out of 5 based on 8 reviews. Vodafone is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 88% of people who have written reviews on this site would recommend Vodafone to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.8 Vodafone's reliability is rated as good by our users. Vodafone has an overall rating of 3.8 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.5 Vodafone's customer service is rated as excellent by our users. Vodafone has an overall rating of 4.5 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
4 Vodafone is rated as very good for value for money by our users. Vodafone has an overall rating of 4 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.3 Vodafone's technical support is rated as very good by our users. Vodafone has an overall rating of 4.3 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, Vodafone uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | Vodafone uses call centres based in Australia, India and Egypt. | [Not enough reviews] |
| Services Offered | Vodafone offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Vodafone - Basic: 25Mbps, unlimited data for $74 per month. |
Flip - Premium: 25Mbps, unlimited data for $59.9 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Vodafone - Essential: 50Mbps, unlimited data for $84 per month. |
Flip - Family: 50Mbps, unlimited data for $79.9 per month. Flip - Sky 100: 50Mbps, unlimited data for $79.9 per month. |
| Cost of wireless broadband plan |
Vodafone - 5G Home Internet Basic (5G): 19Mbps, unlimited data for $60 per month. |
|
| Contact Details |
Vodafone's phone number is: 1300 650 410 and website is: vodafone.com.au |
Flip's phone number is: 1300 354 778 and website is: www.flip.com.au |
| Read Reviews | Read reviews of Vodafone. | Read reviews of Flip. |
| Go to Vodafone | Go to Flip |
Vodafone and Flip NBN25 plans (25Mbps download speed)
|
|
Premium
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$59.9/mth
$48 for first 6 months |
Go to site |
|
|
Sky 25
NBN - Sky Muster
19 Mb/s
Unlimited data
|
$59.9/mth
$54 for first 6 months |
Go to site |
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$74/mth | Go to site |
Vodafone and Flip NBN50 plans (50Mbps download speed)
|
|
Family
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$79.9/mth
$64 for first 6 months |
Go to site |
|
|
Sky 100
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$79.9/mth
$74 for first 6 months |
Go to site |
|
|
Essential
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84/mth | Go to site |
Vodafone and Flip Ultrafast plans (>100Mbps download speed)
|
|
Fast Speed
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$83.9/mth
$74 for first 6 months |
Go to site |
|
|
Essential+
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth
$69 for first 12 months |
Go to site |
|
|
Home Fast+
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94/mth
$74 for first 12 months |
Go to site |
|
|
Home Superfast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$104/mth
$84 for first 12 months |
Go to site |
Summary of Vodafone and Flip comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Vodafone rates higher overall than Flip does.
- Recommended: Vodafone is more highly recommended than Flip.
- Reliability: Vodafone rates higher for reliability than Flip does.
- Customer Service: Vodafone rates higher for customer service than Flip does.
- Value for Money: Vodafone rates higher for value for money than Flip does.
- Technical Support: Vodafone rates higher for technical support than Flip does.
How to decide between Vodafone and Flip? - next steps
- Read reviews of Vodafone and Flip to see what people think of these companies
- Visit the website of each company and do some of your own research - Vodafone and Flip
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Vodafone vs Flip
Is Vodafone better than Flip?
Vodafone has 8 verified reviews on Oz Broadband Reviews and an overall rating of 4.2 out of 5. Flip has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Vodafone or Flip?
Vodafone's cheapest NBN50 plan is the Essential at $84/month ongoing. Flip's cheapest NBN50 plan is the Family at $64/month intro for 6 months, then $79.90/month. Flip is cheaper on the ongoing price after any intro period ends.
What plans do Vodafone and Flip offer?
Vodafone offers 5 NBN plans and 3 wireless plans. Flip offers 6 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Vodafone and Flip's call centres?
Vodafone's customer support is based in Australia, India and Egypt. Flip's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Vodafone to Flip (or Flip to Vodafone)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Vodafone
My Vodafone 5G home internet plan has been able to support me with all my working from home needs over the pandemic, as well as all of my various…
Customer Service: I have always had a seamless time contacting and resolving problems with Vodafone's customer service team. 5/5 Technical Support: As…
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