Belong vs Mate - Which is the best broadband internet provider?

Belong and Mate are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Belong and Mate internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Belong Mate
About Belong broadband NBN, wireless and adsl internet reviews and plan comparisons Mate broadband NBN, wireless and adsl internet reviews and plan comparisons
Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support. Mate broadband is a 100% Australian owned broadband company with an Australian call centre.
Go to Belong Go to Mate
Overall Rating 3.4
Belong has a overall rating of 3.4 out of 5 based on 13 reviews.
Belong is an ok broadband internet provider according to our users.
2.9
Mate has an overall rating of 2.9 out of 5 based on 8 reviews.
Mate is an ok broadband internet provider according to our users.
Recommended 54% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. 38% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider.
Reliability 3.5
Belong's reliability is rated as good by our users. Belong has an overall rating of 3.5 out of 5 for reliability.
2.6
Mate's reliability is rated as ok by our users. Mate has an overall rating of 2.6 out of 5 for reliability.
Customer Service 3.2
Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.2 out of 5 for customer service.
2.8
Mate's customer service is rated as ok by our users. Mate has an overall rating of 2.8 out of 5 for customer service.
Value for Money 3.9
Belong is rated as good for value for money by our users. Belong has an overall rating of 3.9 out of 5 for value for money.
3.3
Mate is rated as ok for value for money by our users. Mate has an overall rating of 3.3 out of 5 for value for money.
Technical Support 3.1
Belong's technical support is rated as ok by our users. Belong has an overall rating of 3.1 out of 5 for technical support.
3
Mate's technical support is rated as ok by our users. Mate has an overall rating of 3 out of 5 for technical support.
Australian based technical support No, Belong uses a mix of Australian based and overseas call centres for technical support. Yes, Mate does have Australian based technical support.
Call Centre Location Belong uses call centres based in . Mate uses call centres based in Australia.
Services Offered Belong offers a range of broadband and internet related services including NBN internet plans. Mate offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data Belong - Starter: 25Mbps, unlimited data for $70 per month.
Mate - Crikey: 25Mbps, unlimited data for $70 per month.
Cost of 50Mbps NBN Plan with unlimited data Belong - Standard Plus: 50Mbps, unlimited data for $85 per month.
Mate - Ripper: 49Mbps, unlimited data for $80 per month.
Cost of wireless broadband plan Belong - 20GB Mobile Broadband (5G): 150Mbps, 20 GB for $15 per month.
Contact Details Belong's phone number is:

and website is:
belong.com.au
Mate's phone number is:
13 14 13
and website is:
letsbemates.com.au
Read Reviews Read reviews of Belong. Read reviews of Mate.
Go to Belong Go to Mate

Belong and Mate NBN25 plans (25Mbps download speed)

Mate broadband NBN reviews
Crikey
NBN
25 Mb/s
Unlimited data
$70/mth
$40 for first 6 months
Go to site
Belong broadband NBN reviews
Starter
NBN
25 Mb/s
Unlimited data
$70/mth Go to site

Belong and Mate NBN50 plans (50Mbps download speed)

Mate broadband NBN reviews
Ripper
NBN
49 Mb/s
Unlimited data
$80/mth
$60 for first 6 months
Go to site
Belong broadband NBN reviews
Standard Plus
NBN
50 Mb/s
Unlimited data
$85/mth Go to site

Belong and Mate Ultrafast plans (>100Mbps download speed)

Mate broadband NBN reviews
No Worries
NBN
97 Mb/s
Unlimited data
$90/mth
$60 for first 6 months
Go to site
Belong broadband NBN reviews
Premium
NBN
100 Mb/s
Unlimited data
$95/mth
$85 for first 6 months
Go to site
Mate broadband NBN reviews
You Beaut
NBN
97 Mb/s
Unlimited data
$100/mth
$70 for first 6 months
Go to site
Mate broadband NBN reviews
Fair Dinkum
NBN
231 Mb/s
Unlimited data
$115/mth
$85 for first 6 months
Go to site

Summary of Belong and Mate comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Belong rates higher overall than Mate does.
  • Recommended: Belong is more highly recommended than Mate.
  • Reliability: Belong rates higher for reliability than Mate does.
  • Customer Service: Belong rates higher for customer service than Mate does.
  • Value for Money: Belong rates higher for value for money than Mate does.
  • Technical Support: Belong and Mate have pretty similar ratings in terms of technical support.

How to decide between Belong and Mate? - next steps

  • Read reviews of Belong and Mate to see what people think of these companies
  • Read our detailed information on Belong and Mate to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Belong and Mate
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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