Mate and Telstra are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Mate and Telstra internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
Criteria | Mate | Telstra |
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About |
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Mate broadband is a 100% Australian owned broadband company with an Australian call centre. | Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services. | |
Go to Mate | Go to Telstra | |
Overall Rating |
2.9
Mate has a overall rating of 2.9 out of 5 based on 8 reviews. Mate is an ok broadband internet provider according to our users. |
3.9
Telstra has an overall rating of 3.9 out of 5 based on 34 reviews. Telstra is a good broadband internet provider according to our users. |
Recommended | 38% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider. | 79% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider. |
Reliability |
2.6 Mate's reliability is rated as ok by our users. Mate has an overall rating of 2.6 out of 5 for reliability. |
4.2 Telstra's reliability is rated as very good by our users. Telstra has an overall rating of 4.2 out of 5 for reliability. |
Customer Service |
2.8 Mate's customer service is rated as ok by our users. Mate has an overall rating of 2.8 out of 5 for customer service. |
3.9 Telstra's customer service is rated as good by our users. Telstra has an overall rating of 3.9 out of 5 for customer service. |
Value for Money |
3.3 Mate is rated as ok for value for money by our users. Mate has an overall rating of 3.3 out of 5 for value for money. |
3.3 Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.3 out of 5 for value for money. |
Technical Support |
3 Mate's technical support is rated as ok by our users. Mate has an overall rating of 3 out of 5 for technical support. |
4 Telstra's technical support is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for technical support. |
Australian based technical support | Yes, Mate does have Australian based technical support. | No, Telstra uses a mix of Australian based and overseas call centres for technical support. |
Call Centre Location | Mate uses call centres based in Australia. | Telstra uses call centres based in . |
Services Offered | Mate offers a range of broadband and internet related services including NBN internet plans. | Telstra offers a range of broadband and internet related services including internet plans. |
Cost of 25Mbps NBN Plan with unlimited data |
Mate - Crikey: 25Mbps, unlimited data for $70 per month. |
Telstra - Basic: 25Mbps, unlimited data for $89 per month. |
Cost of 50Mbps NBN Plan with unlimited data |
Mate - Ripper: 49Mbps, unlimited data for $80 per month. |
Telstra - Essential: 50Mbps, unlimited data for $105 per month. |
Cost of wireless broadband plan |
Telstra - 5G Home Internet (5G): 300Mbps, 1000 GB for $85 per month. |
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Contact Details |
Mate's phone number is: 13 14 13 and website is: letsbemates.com.au |
Telstra's phone number is: 1800 220 030 and website is: telstra.com.au |
Read Reviews | Read reviews of Mate. | Read reviews of Telstra. |
Go to Mate | Go to Telstra |
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Crikey
NBN
25 Mb/s
Unlimited data
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$70/mth
$40 for first 6 months |
Go to site |
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Basic
NBN
25 Mb/s
Unlimited data
|
$89/mth | Go to site |
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Ripper
NBN
49 Mb/s
Unlimited data
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$80/mth
$60 for first 6 months |
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NBN 50 Business
NBN
50 Mb/s
Unlimited data
|
$100/mth
$90 for first 6 months |
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Essential
NBN
50 Mb/s
Unlimited data
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$105/mth
$100 for first 6 months |
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No Worries
NBN
97 Mb/s
Unlimited data
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$90/mth
$60 for first 6 months |
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You Beaut
NBN
97 Mb/s
Unlimited data
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$100/mth
$70 for first 6 months |
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Premium
NBN
100 Mb/s
Unlimited data
|
$110/mth
$9100 for first 6 months |
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Fair Dinkum
NBN
231 Mb/s
Unlimited data
|
$115/mth
$85 for first 6 months |
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Ultimate
NBN
250 Mb/s
Unlimited data
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$130/mth
$115 for first 6 months |
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Ultrafast
NBN
815 Mb/s
Unlimited data
|
$150/mth
$130 for first 6 months |
Go to site |
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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