Mate vs TPG - Which is the best broadband internet provider?

Mate and TPG are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Mate and TPG internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Mate TPG
About Mate broadband NBN, wireless and adsl internet reviews and plan comparisons TPG broadband NBN, wireless and adsl internet reviews and plan comparisons
Mate broadband is a 100% Australian owned broadband company with an Australian call centre. TPG merged with Vodaphone in 2020 and also own iiNet.
Go to Mate Go to TPG
Overall Rating 2.9
Mate has a overall rating of 2.9 out of 5 based on 8 reviews.
Mate is an ok broadband internet provider according to our users.
4
TPG has an overall rating of 4 out of 5 based on 26 reviews.
TPG is a very good broadband internet provider according to our users.
Recommended 38% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider. 81% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider.
Reliability 2.6
Mate's reliability is rated as ok by our users. Mate has an overall rating of 2.6 out of 5 for reliability.
4.2
TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.2 out of 5 for reliability.
Customer Service 2.8
Mate's customer service is rated as ok by our users. Mate has an overall rating of 2.8 out of 5 for customer service.
3.8
TPG's customer service is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for customer service.
Value for Money 3.3
Mate is rated as ok for value for money by our users. Mate has an overall rating of 3.3 out of 5 for value for money.
3.9
TPG is rated as good for value for money by our users. TPG has an overall rating of 3.9 out of 5 for value for money.
Technical Support 3
Mate's technical support is rated as ok by our users. Mate has an overall rating of 3 out of 5 for technical support.
3.9
TPG's technical support is rated as good by our users. TPG has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support Yes, Mate does have Australian based technical support. No, TPG uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location Mate uses call centres based in Australia. TPG uses call centres based in Australia, India and Philippines.
Services Offered Mate offers a range of broadband and internet related services including NBN internet plans. TPG offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data Mate - Crikey: 25Mbps, unlimited data for $70 per month.
TPG - NBN25: 25Mbps, unlimited data for $74.99 per month.
Cost of 50Mbps NBN Plan with unlimited data Mate - Ripper: 49Mbps, unlimited data for $80 per month.
TPG - NBN50: 50Mbps, unlimited data for $79.99 per month.
Cost of wireless broadband plan TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details Mate's phone number is:
13 14 13
and website is:
letsbemates.com.au
TPG's phone number is:
13 14 23
and website is:
tpg.com.au
Read Reviews Read reviews of Mate. Read reviews of TPG.
Go to Mate Go to TPG

Mate and TPG NBN25 plans (25Mbps download speed)

Mate broadband NBN reviews
Crikey
NBN
25 Mb/s
Unlimited data
$70/mth
$40 for first 6 months
Go to site
TPG broadband NBN reviews
NBN25
NBN
25 Mb/s
Unlimited data
$74.99/mth Go to site

Mate and TPG NBN50 plans (50Mbps download speed)

TPG broadband NBN reviews
NBN50
NBN
50 Mb/s
Unlimited data
$79.99/mth Go to site
Mate broadband NBN reviews
Ripper
NBN
49 Mb/s
Unlimited data
$80/mth
$60 for first 6 months
Go to site

Mate and TPG Ultrafast plans (>100Mbps download speed)

TPG broadband NBN reviews
NBN100
NBN
100 Mb/s
Unlimited data
$89.99/mth
$79.99 for first 6 months
Go to site
Mate broadband NBN reviews
No Worries
NBN
97 Mb/s
Unlimited data
$90/mth
$60 for first 6 months
Go to site
TPG broadband NBN reviews
Home Superfast
NBN
250 Mb/s
Unlimited data
$94.99/mth Go to site
Mate broadband NBN reviews
You Beaut
NBN
97 Mb/s
Unlimited data
$100/mth
$70 for first 6 months
Go to site
TPG broadband NBN reviews
Home Ultrafast
NBN
800 Mb/s
Unlimited data
$104.99/mth Go to site
Mate broadband NBN reviews
Fair Dinkum
NBN
231 Mb/s
Unlimited data
$115/mth
$85 for first 6 months
Go to site

Summary of Mate and TPG comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: TPG rates higher overall than Mate does.
  • Recommended: TPG is more highly recommended than Mate.
  • Reliability: TPG rates higher for reliability than Mate does.
  • Customer Service: TPG rates higher for customer service than Mate does.
  • Value for Money: TPG rates higher for value for money than Mate does.
  • Technical Support: TPG rates higher for technical support than Mate does.

How to decide between Mate and TPG? - next steps

  • Read reviews of Mate and TPG to see what people think of these companies
  • Read our detailed information on Mate and TPG to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Mate and TPG
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.