Mate and Superloop are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Mate and Superloop internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
Criteria | Mate | Superloop |
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About |
![]() Mate broadband is a 100% Australian owned broadband company with an Australian call centre. |
![]() Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks. |
Overall Rating |
3.1
Mate has a overall rating of 3.1 out of 5 based on 6 reviews over the last 12 months. Mate is an ok broadband internet provider according to reviews submitted to this site. |
4.5
Superloop has an overall rating of 4.5 out of 5 based on 7 reviews over the last 12 months. Superloop is an excellent broadband internet provider according to reviews submitted to this site. |
Recommended | 50% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider. | 100% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. |
Reliability |
2.8 Mate's reliability is rated as ok by users who have submitted reviews to this site. Mate has an overall rating of 2.8 out of 5 for reliability. |
4.7 Superloop's reliability is rated as excellent by users who have submitted reviews to this site. Superloop has an overall rating of 4.7 out of 5 for reliability. |
Customer Service |
3.2 Mate's customer service is rated as ok by users who have submitted reviews to this site. Mate has an overall rating of 3.2 out of 5 for customer service. |
4.3 Superloop's customer service is rated as very good by users who have submitted reviews to this site. Superloop has an overall rating of 4.3 out of 5 for customer service. |
Value for Money |
3.3 Mate is rated as ok for value for money by users who have submitted reviews to this site. Mate has an overall rating of 3.3 out of 5 for value for money. |
4.6 Superloop is rated as excellent for value for money by users who have submitted reviews to this site. Superloop has an overall rating of 4.6 out of 5 for value for money. |
Technical Support |
3 Mate's technical support is rated as ok by users who have submitted reviews to this site. Mate has an overall rating of 3 out of 5 for technical support. |
4.3 Superloop's technical support is rated as very good by users who have submitted reviews to this site. Superloop has an overall rating of 4.3 out of 5 for technical support. |
Australian based technical support | Yes, Mate does have Australian based technical support. | Yes, Superloop does have Australian based technical support. |
Call Centre Location | Mate uses call centres based in Australia. | Superloop uses call centres based in Australia. |
Services Offered | Mate offers a range of broadband and internet related services including NBN internet plans. | Superloop offers a range of broadband and internet related services including NBN internet plans. |
Cost of 25Mbps NBN Plan with unlimited data |
Superloop - Home Basic: 25Mbps, unlimited data for $59.95 per month. |
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Cost of 50Mbps NBN Plan with unlimited data |
Mate - Best Mates: 42Mbps, unlimited data for $69 per month. |
Superloop - Home Standard: 50Mbps, unlimited data for $69.95 per month. |
Cost of wireless broadband plan | ||
Contact Details | Mate's phone number is: 13 14 13 and website is: letsbemates.com.au | Superloop's phone number is: 1800 10 12 10 and website is: superloop.com |
Read Reviews | Read reviews of Mate. | Read reviews of Superloop. |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
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Great Mates (NBN) (Month by month) |
$59 | $59 | 19 Mb/s | Unlim | |
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Home Basic (NBN) (Month by month) |
$59.95
$49.95 for first 6 months |
$57.45 | 25 Mb/s | Unlim |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
---|---|---|---|---|---|---|
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Best Mates (NBN) (Month by month) |
$69 | $69 | 42 Mb/s | Unlim | |
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Home Standard (NBN) (Month by month) |
$69.95
$54.95 for first 6 months |
$66.2 | 50 Mb/s | Unlim |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
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Home Fast (NBN) (Month by month) |
$84.95
$69.95 for first 6 months |
$81.2 | 95 Mb/s | Unlim | |
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Home Fast 40 (NBN) (Month by month) |
$94.95
$79.95 for first 6 months |
$91.2 | 95 Mb/s | Unlim | |
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Elite Mates (NBN) (Month by month) |
$99 | $99 | 208 Mb/s | Unlim | |
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Home Superfast (NBN) (Month by month) |
$119.95
$99.95 for first 6 months |
$114.95 | 240 Mb/s | Unlim | |
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Home Ultrafast (NBN) (Month by month) |
$139.95
$119.95 for first 6 months |
$134.95 | 500 Mb/s | 3000 GB |
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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