Dodo vs Swoop - Which is the best NBN internet provider?
Dodo, owned by AGL, is a well-known name in Australian utilities, often bundled with energy, and reviews suggest their customer service can be hit or miss. On the other hand, Swoop is an independent provider with a strong focus on regional areas, and real world feedback often praises their reliable performance, particularly for those looking for a no-frills internet connection. This comparison helps you decide if a familiar brand or a dedicated internet specialist is a better fit for your home.
Dodo and Swoop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Dodo and Swoop internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Dodo | Swoop |
|---|---|---|
| About |
 |
 |
| Dodo is a long-standing budget broadband brand and one of the Vocus group's consumer labels. It sells no-frills nbn plans, often bundled with energy, and competes mainly on price. | Swoop Broadband is an ASX-listed Australian internet provider that runs its own fixed wireless network of more than 470 towers alongside reselling nbn. The retail brand started life in regional Victoria in the 1990s and now offers nbn 25 through to nbn 1000, plus FTTP and Opticomm where the local infrastructure is in place. Swoop also runs business internet and mobile plans, and was named a 2026 ProductReview award winner in the Internet Service Provider category. | |
| Go to Dodo | Go to Swoop | |
| Overall Rating |
3.8
Dodo has a overall rating of 3.8 out of 5 based on 5 reviews. Dodo is a good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 80% of people who have written reviews on this site would recommend Dodo to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.8 Dodo's reliability is rated as good by our users. Dodo has an overall rating of 3.8 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4 Dodo's customer service is rated as very good by our users. Dodo has an overall rating of 4 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.6 Dodo is rated as good for value for money by our users. Dodo has an overall rating of 3.6 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3.8 Dodo's technical support is rated as good by our users. Dodo has an overall rating of 3.8 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, Dodo uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | Dodo uses call centres based in Overseas. | [Not enough reviews] |
| Services Offered | Dodo offers a range of broadband and internet related services including NBN and 4G internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Dodo - Everyday NBN25/10: 25Mbps, unlimited data for $73.99 per month. |
Swoop - nbn 25: 25Mbps, unlimited data for $69 per month. Swoop - Fixed Wireless 30: 29Mbps, unlimited data for $69 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Dodo - Value NBN50/20: 50Mbps, unlimited data for $87.99 per month. |
Swoop - nbn 50: 50Mbps, unlimited data for $84 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
Dodo's phone number is: 13 36 36 and website is: dodo.com.au |
Swoop's phone number is: 1300 66 55 75 and website is: www.swoop.com.au |
| Read Reviews | Read reviews of Dodo. | Read reviews of Swoop. |
| Go to Dodo | Go to Swoop |
Dodo and Swoop NBN25 plans (25Mbps download speed)
|
Fixed Wireless 30
NBN - Fixed Wireless
29 Mb/s
Unlimited data
|
$69/mth
$54 for first 6 months |
Go to site |
|
|
nbn 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69/mth
$54 for first 6 months |
Go to site |
|
Everyday NBN25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$73.99/mth
$43.99 for first 6 months |
Go to site |
Dodo and Swoop NBN50 plans (50Mbps download speed)
|
|
nbn 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84/mth
$69 for first 6 months |
Go to site |
|
|
Value NBN50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$87.99/mth
$57.99 for first 6 months |
Go to site |
Dodo and Swoop Ultrafast plans (>100Mbps download speed)
|
|
Fast Plus NBN500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
Fast NBN100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94/mth
$72 for first 6 months |
Go to site |
|
|
Fixed Wireless 120
NBN - Fixed Wireless
114 Mb/s
Unlimited data
|
$94/mth
$74 for first 6 months |
Go to site |
|
|
Superfast NBN750/50
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$99.99/mth
$69.99 for first 6 months |
Go to site |
|
|
nbn 1000
NBN - Fixed Line
890 Mb/s
Unlimited data
|
$109/mth
$85 for first 6 months |
Go to site |
|
|
Ultrafast NBN1000/100
NBN - Fixed Line
840 Mb/s
Unlimited data
|
$109.99/mth
$79.99 for first 6 months |
Go to site |
|
|
Fixed Wireless 250
NBN - Fixed Wireless
237 Mb/s
Unlimited data
|
$119/mth
$94 for first 6 months |
Go to site |
Summary of Dodo and Swoop comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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