Exetel vs Goodtel - Which is the best NBN internet provider?
Exetel and Goodtel both offer competitive NBN plans, but they come from different places. Exetel, a long-standing player, is generally seen as a solid all-rounder, often praised in reviews for reliable service. Goodtel, on the other hand, is a newer social enterprise, channelling a portion of its profits to charity, which might appeal to those looking for a provider with a purpose.
NBN plans from $80.00/mth · Partner
Exetel and Goodtel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Goodtel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Exetel | Goodtel |
|---|---|---|
| About |
 Partner |
|
| Exetel launched its first broadband service in 2004 and built a name as a low-cost, no-frills ISP. Since 2021 it has been owned by ASX-listed Superloop, which runs the network behind it, while Exetel continues as its own value-focused brand. | Goodtel is a Sydney based B Corp telco that donates 50% of profits to a charity its customers choose. The catalogue covers nbn 25 through to nbn 2000 (where available), all unlimited, no lock in contracts, and the company resells Telstra wholesale for backhaul. Customer support is Australian based. Goodtel is small but has a loyal niche of buyers who want the for-purpose angle alongside a working nbn plan. | |
| Go to Exetel | Go to Goodtel | |
| Overall Rating |
4.3
Exetel has a overall rating of 4.3 out of 5 based on 6 reviews. Exetel is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 83% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4 Exetel's reliability is rated as very good by our users. Exetel has an overall rating of 4 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.7 Exetel's customer service is rated as excellent by our users. Exetel has an overall rating of 4.7 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
4 Exetel is rated as very good for value for money by our users. Exetel has an overall rating of 4 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.5 Exetel's technical support is rated as excellent by our users. Exetel has an overall rating of 4.5 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, Exetel uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | Exetel uses call centres based in Australia and Sri Lanka. | [Not enough reviews] |
| Services Offered | Exetel offers a range of broadband and internet related services including NBN and 5G internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Goodtel - nbn 25/10: 25Mbps, unlimited data for $78.9 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Goodtel - nbn 50/20: 50Mbps, unlimited data for $92.9 per month. |
|
| Cost of wireless broadband plan |
Goodtel - Mobile Broadband 15GB (): 0Mbps, unlimited data for $25 per month. |
|
| Contact Details |
Exetel's phone number is: 13 39 38 and website is: exetel.com.au |
Goodtel's phone number is: 1300 GOODTEL and website is: www.goodtel.com.au |
| Read Reviews | Read reviews of Exetel. | Read reviews of Goodtel. |
| Go to Exetel | Go to Goodtel |
Exetel and Goodtel NBN25 plans (25Mbps download speed)
|
|
nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$71.73/mth | Go to site |
|
|
nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78.9/mth
$85 for first 1 months |
Go to site |
Exetel and Goodtel NBN50 plans (50Mbps download speed)
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.45/mth | Go to site |
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$92.9/mth
$85 for first 1 months |
Go to site |
Exetel and Goodtel Ultrafast plans (>100Mbps download speed)
|
One Plan
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$80/mth | Go to site |
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$90.82/mth | Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$90.82/mth | Go to site |
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99.9/mth
$85 for first 1 months |
Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$99.9/mth
$85 for first 1 months |
Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$117.27/mth | Go to site |
|
|
nbn 500/200
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$127.27/mth | Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$129/mth | Go to site |
|
|
nbn 500/200
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$140/mth | Go to site |
|
|
nbn 1000/400
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$145.45/mth | Go to site |
|
|
nbn 2000/100
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$172.73/mth | Go to site |
|
|
nbn 2000/100
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$190/mth | Go to site |
|
|
nbn 2000/500
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$227.27/mth | Go to site |
Summary of Exetel and Goodtel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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