Exetel vs Kogan Internet - Which is the best broadband internet provider?

Exetel and Kogan Internet are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Kogan Internet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Exetel Kogan Internet
About Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons
Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Kogan Internet broadband NBN, wireless and adsl internet reviews and plan comparisons
Kogan is a large ecommerce retailer that now offers NBN internet services.
Overall Rating 3.7
Exetel has a overall rating of 3.7 out of 5 based on 15 reviews over the last 24 months.
Exetel is a good broadband internet provider according to reviews submitted to this site.
[Not enough reviews]
Recommended 80% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider. [Not enough reviews]
Reliability 3.8
Exetel's reliability is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.8 out of 5 for reliability.
[Not enough reviews]
Customer Service 3.6
Exetel's customer service is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.6 out of 5 for customer service.
[Not enough reviews]
Value for Money 4.2
Exetel is rated as very good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 4.2 out of 5 for value for money.
[Not enough reviews]
Technical Support 3.2
Exetel's technical support is rated as ok by users who have submitted reviews to this site. Exetel has an overall rating of 3.2 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, Exetel uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location Exetel uses call centres based in Australia and Sri Lanka. [Not enough reviews]
Services Offered Exetel offers a range of broadband and internet related services including NBN and 5G internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month.
Kogan Internet - Bronze: 25Mbps, unlimited data for $63.9 per month.
Cost of 50Mbps NBN Plan with unlimited data Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month.
Kogan Internet - Silver: 50Mbps, unlimited data for $68.9 per month.
Cost of wireless broadband plan
Contact Details Exetel's phone number is: 13 39 38 and website is: exetel.com.au Kogan Internet's phone number is: 1300 010 400 and website is: koganinternet.com.au
Read Reviews Read reviews of Exetel. Read reviews of Kogan Internet.

Exetel and Kogan Internet NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Everyday
(NBN)
(Month by month)
$59.95
$49.95 for first 0 months
$59.95 25 Mb/s Unlim
Kogan Internet broadband NBN reviews Kogan Internet Bronze
(NBN)
(Month by month)
$63.9 $63.9 25 Mb/s Unlim

Exetel and Kogan Internet NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Kogan Internet broadband NBN reviews Kogan Internet Silver
(NBN)
(Month by month)
$68.9 $68.9 50 Mb/s Unlim
Exetel broadband NBN reviews Exetel Extra Value
(NBN)
(Month by month)
$69.95
$53.95 for first 6 months
$65.95 50 Mb/s Unlim

Exetel and Kogan Internet Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Kogan Internet broadband NBN reviews Kogan Internet Gold
(NBN)
(Month by month)
$78.9 $78.9 90 Mb/s Unlim
Exetel broadband NBN reviews Exetel Family
(NBN)
(Month by month)
$84.95
$68.95 for first 6 months
$80.95 100 Mb/s Unlim
Exetel broadband NBN reviews Exetel Power home
(NBN)
(Month by month)
$94.95
$77.95 for first 6 months
$90.7 100 Mb/s Unlim
Kogan Internet broadband NBN reviews Kogan Internet Platinum
(NBN)
(Month by month)
$119.9 $119.9 200 Mb/s Unlim
Exetel broadband NBN reviews Exetel Superfast
(NBN)
(Month by month)
$119.95
$99.95 for first 6 months
$114.95 250 Mb/s Unlim
Kogan Internet broadband NBN reviews Kogan Internet Diamond
(NBN)
(Month by month)
$139.9 $139.9 250 Mb/s Unlim
Exetel broadband NBN reviews Exetel Lightspeed
(NBN)
(Month by month)
$139.95
$119.95 for first 6 months
$134.95 500 Mb/s Unlim

Summary of Exetel and Kogan Internet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Exetel rates higher overall than Kogan Internet does.
  • Recommended: Exetel is more highly recommended than Kogan Internet.
  • Reliability: Exetel rates higher for reliability than Kogan Internet does.
  • Customer Service: Exetel rates higher for customer service than Kogan Internet does.
  • Value for Money: Exetel and Kogan Internet have pretty similar ratings in terms of value for money.
  • Technical Support: Exetel rates higher for technical support than Kogan Internet does.

How to decide between Exetel and Kogan Internet? - next steps

  • Read reviews of Exetel and Kogan Internet to see what people think of these companies
  • Read our detailed information on Exetel and Kogan Internet to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Exetel and Kogan Internet
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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