Exetel vs Vocal - Which is the best broadband internet provider?

Exetel and Vocal are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Vocal internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Exetel	Vocal
About
	Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.	Vocal was founded in 2003 and is a 100% owned broadband company that provides nbn and mobile internet services.
	Go to Exetel	Go to Vocal
Overall Rating	4 Exetel has a overall rating of 4 out of 5 based on 12 reviews. Exetel is a very good broadband internet provider according to our users.	[Not enough reviews]
Recommended	92% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	3.9 Exetel's reliability is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for reliability.	[Not enough reviews]
Customer Service	4.3 Exetel's customer service is rated as very good by our users. Exetel has an overall rating of 4.3 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.9 Exetel is rated as good for value for money by our users. Exetel has an overall rating of 3.9 out of 5 for value for money.	[Not enough reviews]
Technical Support	3.9 Exetel's technical support is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, Exetel uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	Exetel uses call centres based in Australia and Sri Lanka.	[Not enough reviews]
Services Offered	Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Exetel - Everyday: 25Mbps, unlimited data for $63.99 per month.
Cost of 50Mbps NBN Plan with unlimited data	Exetel - Extra Value: 50Mbps, unlimited data for $79.99 per month.
Cost of wireless broadband plan		Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.
Contact Details	Exetel's phone number is: 13 39 38 and website is: exetel.com.au	Vocal's phone number is: 1300 796700 and website is: vocal.com.au
Read Reviews	Read reviews of Exetel.	Read reviews of Vocal.
	Go to Exetel	Go to Vocal

Exetel and Vocal NBN25 plans (25Mbps download speed)

	nbn25 NBN 19 Mb/s Unlimited data	$53/mth	Go to site
	nbn25 NBN 19 Mb/s Unlimited data	$59/mth	Go to site
	Everyday NBN 25 Mb/s Unlimited data	$63.99/mth $50.99 for first 6 months	Go to site

Exetel and Vocal NBN50 plans (50Mbps download speed)

Extra Value NBN 50 Mb/s Unlimited data

$79.99/mth $60.99 for first 6 months

Go to site

Exetel and Vocal Ultrafast plans (>100Mbps download speed)

	Family NBN 100 Mb/s Unlimited data	$84.99/mth $65.99 for first 6 months	Go to site
	Power home NBN 100 Mb/s Unlimited data	$94.99/mth $75.99 for first 6 months	Go to site
	Superfast NBN 250 Mb/s Unlimited data	$98.99/mth $80.99 for first 6 months	Go to site
	nbn250 NBN 200 Mb/s Unlimited data	$103/mth	Go to site
	nbn250 NBN 200 Mb/s Unlimited data	$119/mth	Go to site
	nbn1000 NBN 600 Mb/s Unlimited data	$128/mth	Go to site
	nbn1000 NBN 600 Mb/s Unlimited data	$139/mth	Go to site
	Lightspeed NBN 500 Mb/s Unlimited data	$139.95/mth $119.95 for first 6 months	Go to site

Summary of Exetel and Vocal comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Exetel rates higher overall than Vocal does.
• Recommended: Exetel is more highly recommended than Vocal.
• Reliability: Exetel rates higher for reliability than Vocal does.
• Customer Service: Exetel rates higher for customer service than Vocal does.
• Value for Money: Exetel rates higher for value for money than Vocal does.
• Technical Support: Exetel rates higher for technical support than Vocal does.

How to decide between Exetel and Vocal? - next steps

• Read reviews of Exetel and Vocal to see what people think of these companies
• Read our detailed information on Exetel and Vocal to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Exetel and Vocal
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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