Future Broadband vs Exetel: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 9 first-person reviewer ratings (Future Broadband 0, Exetel 9).
Exetel is a well-established player in the Australian NBN market, often reviewed as a reliable, no-frills option for those after consistent performance without paying top dollar. On the other hand, Future Broadband is a smaller, more niche provider, generally seen as a premium choice for users who prioritise speed and low contention, even if it means a slightly higher monthly bill. Exetel typically suits budget-conscious households, while Future Broadband targets power users and small businesses needing serious grunt.
NBN plans from $80/mth · Partner
Future Broadband and Exetel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Future Broadband and Exetel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Future Broadband | Exetel |
|---|---|---|
| About |
 |
 Partner |
| Future Broadband was founded in late 2017 as a Telecommunications Provider focused on delivering only the highest quality data and voice services. All staff are based in Perth, WA. | Exetel launched its first broadband service in 2004 and built a name as a low-cost, no-frills ISP. Since 2021 it has been owned by ASX-listed Superloop, which runs the network behind it, while Exetel continues as its own value-focused brand. | |
| Go to Future Broadband | Go to Exetel | |
| Overall Rating | [Not enough reviews] |
4
Exetel has an overall rating of 4 out of 5 based on 9 reviews. Exetel is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 78% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
3.8 Exetel's reliability is rated as good by our users. Exetel has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4.3 Exetel's customer service is rated as very good by our users. Exetel has an overall rating of 4.3 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.9 Exetel is rated as good for value for money by our users. Exetel has an overall rating of 3.9 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.1 Exetel's technical support is rated as very good by our users. Exetel has an overall rating of 4.1 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Exetel uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Exetel uses call centres based in Australia and Sri Lanka. |
| Services Offered | [Not enough reviews] | Exetel offers a range of broadband and internet related services including NBN and 5G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Future Broadband - Starter: 25Mbps, unlimited data for $59 per month. Future Broadband - Lite: 25Mbps, unlimited data for $59 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Future Broadband - Everyday: 50Mbps, unlimited data for $85 per month. |
|
| Cost of wireless broadband plan | ||
| Contact Details |
Future Broadband's phone number is: 08 6117 0600 and website is: futurebroadband.com.au |
Exetel's phone number is: 13 39 38 and website is: exetel.com.au |
| Read Reviews | Read reviews of Future Broadband. | Read reviews of Exetel. |
| Go to Future Broadband | Go to Exetel |
Future Broadband and Exetel NBN25 plans (25Mbps download speed)
|
Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$59/mth | Go to site |
|
|
Lite
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$59/mth | Go to site |
Future Broadband and Exetel NBN50 plans (50Mbps download speed)
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Everyday
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85/mth | Go to site |
Future Broadband and Exetel Ultrafast plans (>100Mbps download speed)
|
One Plan
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$80/mth | Go to site |
|
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Boost
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
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Family
NBN - Fixed Line
94 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
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Fixed Wireless Fast
NBN - Fixed Wireless
160 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
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Business Pro
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Superfast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$99/mth | Go to site |
|
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Business Essential
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$99/mth | Go to site |
|
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Fixed Wireless Superfast
NBN - Fixed Wireless
210 Mb/s
Unlimited data
|
$108/mth | Go to site |
|
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HyperFast
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$109/mth | Go to site |
|
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Business Boost
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$120/mth | Go to site |
|
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Business HyperFast
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$148/mth | Go to site |
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HyperFast+
NBN - Fixed Line
1700 Mb/s
Unlimited data
|
$165/mth | Go to site |
|
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Business HyperFast+
NBN - Fixed Line
1700 Mb/s
Unlimited data
|
$220/mth | Go to site |
Summary of Future Broadband and Exetel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
Future Broadband has not been reviewed on this site yet, so we cannot compare its ratings against Exetel (4.0 out of 5 from 9 reviews). Compare their plans above, and if you are a Future Broadband customer we would love to hear how it is going.
How to decide between Future Broadband and Exetel? - next steps
- Read reviews of Future Broadband and Exetel to see what people think of these companies
- Visit the website of each company and do some of your own research - Future Broadband and Exetel
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Future Broadband vs Exetel
Is Future Broadband better than Exetel?
Exetel has 9 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. Future Broadband has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
What plans do Future Broadband and Exetel offer?
Future Broadband offers 16 NBN plans. Exetel offers 1 NBN plan. See the full plan tables above for prices, speeds and data limits.
Where are Future Broadband and Exetel's call centres?
Future Broadband's customer support is based in Australia. Exetel's customer support is based in Australia and Sri Lanka. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Future Broadband to Exetel (or Exetel to Future Broadband)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Exetel
There isn't a lot of competition out there, so most plans are about the same price. The port over was quick, and the connection is good. It has…
Price has gone up, reliability has gone down.
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