Future Broadband vs Telstra: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 16 first-person reviewer ratings (Future Broadband 0, Telstra 16).
Telstra is Australia's biggest telco, known for reliable connections and good customer service, particularly in rural areas, though reviewers often find it expensive. Future Broadband, on the other hand, is a smaller provider offering competitive pricing, with its cheapest NBN plan coming in significantly lower than Telstra's. This comparison helps you weigh up Telstra's premium service against Future Broadband's value.
Future Broadband and Telstra are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Future Broadband and Telstra internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Future Broadband | Telstra |
|---|---|---|
| About |
 |
 |
| Future Broadband was founded in late 2017 as a Telecommunications Provider focused on delivering only the highest quality data and voice services. All staff are based in Perth, WA. | Telstra is Australia's largest telco and broadband provider, with the widest fixed and mobile network reach in the country. It charges a premium over smaller providers but offers extensive coverage and extras like Fetch TV. The old BigPond brand has long since been retired. | |
| Go to Future Broadband | Go to Telstra | |
| Overall Rating | [Not enough reviews] |
3.9
Telstra has an overall rating of 3.9 out of 5 based on 16 reviews. Telstra is a good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 94% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.3 Telstra's reliability is rated as very good by our users. Telstra has an overall rating of 4.3 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4.1 Telstra's customer service is rated as very good by our users. Telstra has an overall rating of 4.1 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.4 Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.4 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.9 Telstra's technical support is rated as good by our users. Telstra has an overall rating of 3.9 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Telstra uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Telstra uses call centres based in Australia, Philippines and India. |
| Services Offered | [Not enough reviews] | Telstra offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Future Broadband - Starter: 25Mbps, unlimited data for $59 per month. Future Broadband - Lite: 25Mbps, unlimited data for $59 per month. |
Telstra - Basic: 25Mbps, unlimited data for $89 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Future Broadband - Everyday: 50Mbps, unlimited data for $85 per month. |
|
| Cost of wireless broadband plan |
Telstra - Basic 5G (5G): 22Mbps, unlimited data for $70 per month. |
|
| Contact Details |
Future Broadband's phone number is: 08 6117 0600 and website is: futurebroadband.com.au |
Telstra's phone number is: 13 22 00 and website is: telstra.com.au |
| Read Reviews | Read reviews of Future Broadband. | Read reviews of Telstra. |
| Go to Future Broadband | Go to Telstra |
Future Broadband and Telstra NBN25 plans (25Mbps download speed)
|
Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$59/mth | Go to site |
|
|
Lite
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$59/mth | Go to site |
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$89/mth | Go to site |
Future Broadband and Telstra NBN50 plans (50Mbps download speed)
|
|
Everyday
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85/mth | Go to site |
Future Broadband and Telstra Ultrafast plans (>100Mbps download speed)
|
|
Boost
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Family
NBN - Fixed Line
94 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Fixed Wireless Fast
NBN - Fixed Wireless
160 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Business Pro
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Superfast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$99/mth | Go to site |
|
|
Premium
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99/mth | Go to site |
|
|
Business Essential
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$99/mth | Go to site |
|
|
Fixed Wireless Superfast
NBN - Fixed Wireless
210 Mb/s
Unlimited data
|
$108/mth | Go to site |
|
|
HyperFast
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$109/mth | Go to site |
|
|
Ultimate
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$119/mth
$104 for first 6 months |
Go to site |
|
|
Business Boost
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$120/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
875 Mb/s
Unlimited data
|
$129/mth
$104 for first 6 months |
Go to site |
|
|
Business HyperFast
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$148/mth | Go to site |
|
|
HyperFast+
NBN - Fixed Line
1700 Mb/s
Unlimited data
|
$165/mth | Go to site |
|
|
Business HyperFast+
NBN - Fixed Line
1700 Mb/s
Unlimited data
|
$220/mth | Go to site |
Summary of Future Broadband and Telstra comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
Future Broadband has not been reviewed on this site yet, so we cannot compare its ratings against Telstra (3.9 out of 5 from 16 reviews). Compare their plans above, and if you are a Future Broadband customer we would love to hear how it is going.
How to decide between Future Broadband and Telstra? - next steps
- Read reviews of Future Broadband and Telstra to see what people think of these companies
- Visit the website of each company and do some of your own research - Future Broadband and Telstra
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Future Broadband vs Telstra
Is Future Broadband better than Telstra?
Telstra has 16 verified reviews on Oz Broadband Reviews and an overall rating of 3.9 out of 5. Future Broadband has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN25, Future Broadband or Telstra?
Future Broadband's cheapest NBN25 plan is the Starter at $59/month ongoing. Telstra's cheapest NBN25 plan is the Basic at $89/month ongoing. Future Broadband is cheaper on the ongoing price after any intro period ends.
What plans do Future Broadband and Telstra offer?
Future Broadband offers 16 NBN plans. Telstra offers 4 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Future Broadband and Telstra's call centres?
Future Broadband's customer support is based in Australia. Telstra's customer support is based in Australia, the Philippines and India. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Future Broadband to Telstra (or Telstra to Future Broadband)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Telstra
Some issues with the connection dropping out but still overall the best priced connection!
Value is still the only concern.
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
Featured Plans
Write a review of your broadband company to go in our draw to win a $100 Amazon Gift Card!
More details here.
Add a review