Future Broadband vs Leaptel - Which is the best NBN internet provider?
Future Broadband is an independent outfit known for its premium support, often praised in reviews by those needing a reliable connection for working from home. Leaptel, on the other hand, is owned by the larger Uniti Group, and while still well-regarded, reviews suggest it’s more for those after solid performance without the need for white-glove service. Ultimately, Future Broadband suits users who prioritise dedicated, high-touch customer care, while Leaptel offers a more mainstream, value-focused experience.
Future Broadband and Leaptel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Future Broadband and Leaptel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Future Broadband | Leaptel |
|---|---|---|
| About |
 |
 |
| Future Broadband was founded in late 2017 as a Telecommunications Provider focused on delivering only the highest quality data and voice services. All staff are based in Perth, WA. | Leaptel is a Melbourne-based ISP that sells NBN and Opticomm fibre plans with no lock-in contracts and unlimited data on every tier. The ACCC Measuring Broadband Australia reports 27 through 32 ranked Leaptel as the country's fastest 1Gbps NBN provider. Leaptel won the 2025 Telecommunications Industry Excellence Award for customer service and runs a Melbourne-based support team seven days a week. | |
| Go to Future Broadband | Go to Leaptel | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Future Broadband - Value 25/8: 25Mbps, unlimited data for $70 per month. |
Leaptel - Pronto: 25Mbps, unlimited data for $75 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Future Broadband - Performance 50/18: 50Mbps, unlimited data for $90 per month. |
|
| Cost of wireless broadband plan | ||
| Contact Details |
Future Broadband's phone number is: 08 6117 0600 and website is: futurebroadband.com.au |
Leaptel's phone number is: 1300 205 327 and website is: leaptel.com.au |
| Read Reviews | Read reviews of Future Broadband. | Read reviews of Leaptel. |
| Go to Future Broadband | Go to Leaptel |
Future Broadband and Leaptel NBN25 plans (25Mbps download speed)
|
Value 25/8
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70/mth
Setup Fee: $35 |
Go to site |
|
Pronto
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$75/mth
$50 for first 6 months |
Go to site |
Future Broadband and Leaptel NBN50 plans (50Mbps download speed)
|
|
Enterprise 50/18
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
|
Performance 50/18
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$90/mth
Setup Fee: $35 |
Go to site |
Future Broadband and Leaptel Ultrafast plans (>100Mbps download speed)
|
|
Value 500/45
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
Setup Fee: $35 |
Go to site |
|
|
Full Throttle
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$97/mth
$80 for first 12 months |
Go to site |
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$97/mth
$80 for first 12 months |
Go to site |
|
|
Enterprise 95/18
NBN - Fixed Line
95 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
Performance 95/18
NBN - Fixed Line
95 Mb/s
Unlimited data
|
$100/mth
Setup Fee: $35 |
Go to site |
|
|
Performance 250/90
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$110/mth
Setup Fee: $35 |
Go to site |
|
|
Performance 100/36
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$110/mth
Setup Fee: $35 |
Go to site |
|
|
Enterprise 100/36
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
Enterprise 250/90
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$119/mth
$99 for first 12 months |
Go to site |
|
|
Enterprise 750/90
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$130/mth | Go to site |
|
|
Performance 750/90
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$130/mth
Setup Fee: $35 |
Go to site |
|
|
Performance 500/185
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$175/mth
Setup Fee: $35 |
Go to site |
|
|
Enterprise 500/185
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$175/mth | Go to site |
Summary of Future Broadband and Leaptel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Leaptel rates higher overall than Future Broadband does.
- Recommended: Leaptel is more highly recommended than Future Broadband.
- Reliability: Leaptel rates higher for reliability than Future Broadband does.
- Customer Service: Leaptel rates higher for customer service than Future Broadband does.
- Value for Money: Leaptel rates higher for value for money than Future Broadband does.
- Technical Support: Leaptel rates higher for technical support than Future Broadband does.
How to decide between Future Broadband and Leaptel? - next steps
- Read reviews of Future Broadband and Leaptel to see what people think of these companies
- Visit the website of each company and do some of your own research - Future Broadband and Leaptel
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Future Broadband vs Leaptel
Is Future Broadband better than Leaptel?
Both Future Broadband and Leaptel have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN100, Future Broadband or Leaptel?
Future Broadband's cheapest NBN100 plan is the Performance 95/18 at $100/month ongoing. Leaptel's cheapest NBN100 plan is the Full Throttle at $80/month intro for 12 months, then $97/month. Leaptel is cheaper on the ongoing price after any intro period ends.
What plans do Future Broadband and Leaptel offer?
Future Broadband offers 14 NBN plans. Leaptel offers 4 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Future Broadband and Leaptel's call centres?
Future Broadband's customer support is based in Australia. Leaptel's customer support is based in Melbourne and Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Future Broadband to Leaptel (or Leaptel to Future Broadband)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Leaptel
Clear understandable language, polite and dont faff about
Easy to connect and speeds as advertised.
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