iinet vs amaysim: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 9 first-person reviewer ratings (iinet 8, amaysim 1).
Amaysim is the budget-friendly challenger, owned by Optus but operating as a separate entity, often praised in reviews for its no-frills, straightforward approach to NBN. Iinet, on the other hand, is a long-established player, now part of the TPG Telecom group, and generally suits those who value a more traditional, full-service experience, even if it comes with a slightly higher price tag. Ultimately, amaysim is for the cost-conscious who just want reliable internet, while iinet aims for broader appeal with more support options.
iinet and amaysim are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and amaysim internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | iinet | amaysim |
|---|---|---|
| About |
 |
 |
| iiNet was founded in Perth in 1993 and became one of Australia's best-known broadband brands. It has been owned by TPG Telecom since 2015, so it is no longer independently listed, but still runs as its own brand with a long-standing reputation for customer service. | amaysim launched in 2010 as a SIM-only mobile brand on the Optus network and grew into one of Australia's biggest MVNOs, with more than a million subscribers by the time Optus (Singtel) bought the company in 2021. It has returned to home broadband with a deliberately slim NBN range: six speed tiers from NBN 25 to gigabit, all month-to-month and BYO modem, with the three fastest tiers (500/750/1000) available on FTTP and HFC connections only. Pricing leans on introductory discounts for the first six months, and there is an ongoing discount if you also hold an active amaysim SIM plan - the classic bundle play from a mobile-first brand. | |
| Go to iinet | Go to amaysim | |
| Overall Rating |
4
iinet has a overall rating of 4 out of 5 based on 8 reviews. iinet is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 88% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4 iinet's reliability is rated as very good by our users. iinet has an overall rating of 4 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4 iinet's customer service is rated as very good by our users. iinet has an overall rating of 4 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
4 iinet is rated as very good for value for money by our users. iinet has an overall rating of 4 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.1 iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, iinet uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | iinet uses call centres based in Australia, Philippines and South Africa. | [Not enough reviews] |
| Services Offered | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
iinet - NBN25: 25Mbps, unlimited data for $79.99 per month. |
amaysim - NBN 25: 25Mbps, unlimited data for $70 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
iinet - NBN50: 50Mbps, unlimited data for $89.99 per month. |
amaysim - NBN 50: 50Mbps, unlimited data for $85 per month. |
| Cost of wireless broadband plan |
iinet - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
iinet's phone number is: 13 19 17 and website is: iinet.net.au |
amaysim's phone number is: and website is: amaysim.com.au |
| Read Reviews | Read reviews of iinet. | Read reviews of amaysim. |
| Go to iinet | Go to amaysim |
iinet and amaysim NBN25 plans (25Mbps download speed)
|
NBN 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70/mth
$60 for first 6 months |
Go to site |
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
iinet and amaysim NBN50 plans (50Mbps download speed)
|
|
NBN 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85/mth
$45 for first 6 months |
Go to site |
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
iinet and amaysim Ultrafast plans (>100Mbps download speed)
|
|
NBN 100
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$90/mth
$80 for first 6 months |
Go to site |
|
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NBN 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$90/mth
$80 for first 6 months |
Go to site |
|
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NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 6 months |
Go to site |
|
|
NBN 750
NBN - Fixed Line
680 Mb/s
Unlimited data
|
$100/mth
$90 for first 6 months |
Go to site |
|
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NBN Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
NBN 1000
NBN - Fixed Line
820 Mb/s
Unlimited data
|
$110/mth
$70 for first 6 months |
Go to site |
|
|
NBN Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
Summary of iinet and amaysim comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: amaysim rates higher overall than iinet does.
- Recommended: amaysim is more highly recommended than iinet.
- Reliability: amaysim rates higher for reliability than iinet does.
- Customer Service: amaysim rates higher for customer service than iinet does.
- Value for Money: amaysim rates higher for value for money than iinet does.
- Technical Support: amaysim rates higher for technical support than iinet does.
How to decide between iinet and amaysim? - next steps
- Read reviews of iinet and amaysim to see what people think of these companies
- Visit the website of each company and do some of your own research - iinet and amaysim
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about iinet vs amaysim
Is iinet better than amaysim?
iinet has 8 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. amaysim has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, iinet or amaysim?
iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. amaysim's cheapest NBN50 plan is the NBN 50 at $45/month intro for 6 months, then $85/month. amaysim is cheaper on the ongoing price after any intro period ends.
Which has better customer service, iinet or amaysim?
amaysim scores 5.0 out of 5 on customer service vs iinet's 4.0, based on verified reviews on Oz Broadband Reviews.
What plans do iinet and amaysim offer?
iinet offers 5 NBN plans and 3 wireless plans. amaysim offers 6 NBN plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from iinet to amaysim (or amaysim to iinet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About iinet
No loyalty bonus for being their bread and butter income. SAD
Good price, especially with the new customer offers. Find the connection to be slow at times though
About amaysim
I was a promo for $40 off their plans for 6 months so bit the bullet and jumped. My previous provider Superloop's only real downside was the cost,…
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