iinet vs Exetel - Which is the best broadband internet provider?

iinet and Exetel are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and Exetel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	iinet	Exetel
About	iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company.	Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Overall Rating	3.8 iinet has a overall rating of 3.8 out of 5 based on 9 reviews over the last 24 months. iinet is a good broadband internet provider according to reviews submitted to this site.	4.2 Exetel has an overall rating of 4.2 out of 5 based on 7 reviews over the last 24 months. Exetel is a very good broadband internet provider according to reviews submitted to this site.
Recommended	67% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider.	86% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.
Reliability	3.4 iinet's reliability is rated as ok by users who have submitted reviews to this site. iinet has an overall rating of 3.4 out of 5 for reliability.	4.1 Exetel's reliability is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4.1 out of 5 for reliability.
Customer Service	3.7 iinet's customer service is rated as good by users who have submitted reviews to this site. iinet has an overall rating of 3.7 out of 5 for customer service.	4.3 Exetel's customer service is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4.3 out of 5 for customer service.
Value for Money	4.2 iinet is rated as very good for value for money by users who have submitted reviews to this site. iinet has an overall rating of 4.2 out of 5 for value for money.	4 Exetel is rated as very good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 4 out of 5 for value for money.
Technical Support	3.8 iinet's technical support is rated as good by users who have submitted reviews to this site. iinet has an overall rating of 3.8 out of 5 for technical support.	4.3 Exetel's technical support is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4.3 out of 5 for technical support.
Australian based technical support	No, iinet uses a mix of Australian based and overseas call centres for technical support.	No, Exetel uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	iinet uses call centres based in Australia, Philippines and South Africa.	Exetel uses call centres based in Australia and Sri Lanka.
Services Offered	iinet offers a range of broadband and internet related services including NBN and 5G internet plans.	Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.
Cost of 25Mbps NBN Plan with unlimited data	iinet - NBN25: 25Mbps, unlimited data for $69.99 per month.	Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month.
Cost of 50Mbps NBN Plan with unlimited data	iinet - NBN50: 50Mbps, unlimited data for $74.99 per month.	Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month.
Cost of wireless broadband plan	iinet - 5G Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details	iinet's phone number is: 13 19 17 and website is: iinet.net.au	Exetel's phone number is: 13 39 38 and website is: exetel.com.au
Read Reviews	Read reviews of iinet.	Read reviews of Exetel.

iinet and Exetel NBN25 plans (25Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Exetel	Everyday (NBN) (Month by month)	$59.95 $49.95 for first 0 months	$59.95	25 Mb/s	Unlim	Contact
iinet	NBN25 (NBN) (Month by month)	$69.99	$69.99	25 Mb/s	Unlim	Contact

iinet and Exetel NBN50 plans (50Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Exetel	Extra Value (NBN) (Month by month)	$69.95 $53.95 for first 6 months	$65.95	50 Mb/s	Unlim	Contact
iinet	NBN50 (NBN) (Month by month)	$74.99	$74.99	50 Mb/s	Unlim	Contact

iinet and Exetel Ultrafast plans (>100Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
iinet	NBN25 30/120 GB (NBN - Satellite) (Month by month)	$44.99	$44.99	150 Mb/s	25 GB	Contact
iinet	NBN25 45/155 GB (NBN - Satellite) (Month by month)	$54.99	$54.99	200 Mb/s	25 GB	Contact
iinet	NBN25 60/190 GB (NBN - Satellite) (Month by month)	$64.99	$64.99	250 Mb/s	25 GB	Contact
Exetel	Family (NBN) (Month by month)	$84.95 $68.95 for first 6 months	$80.95	100 Mb/s	Unlim	Contact
Exetel	Power home (NBN) (Month by month)	$94.95 $77.95 for first 6 months	$90.7	100 Mb/s	Unlim	Contact
iinet	NBN100 (NBN) (Month by month)	$99.99 $89.99 for first 12 months	$94.99	90 Mb/s	Unlim	Contact
Exetel	Superfast (NBN) (Month by month)	$119.95 $99.95 for first 6 months	$114.95	250 Mb/s	Unlim	Contact
iinet	Superfast (NBN) (Month by month)	$129.99 $99.99 for first 6 months	$122.49	210 Mb/s	Unlim	Contact
Exetel	Lightspeed (NBN) (Month by month)	$139.95 $119.95 for first 6 months	$134.95	500 Mb/s	Unlim	Contact
iinet	Ultrafast (NBN) (Month by month)	$149.99 $119.99 for first 6 months	$142.49	450 Mb/s	Unlim	Contact

Summary of iinet and Exetel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Exetel rates higher overall than iinet does.
• Recommended: Exetel is more highly recommended than iinet.
• Reliability: Exetel rates higher for reliability than iinet does.
• Customer Service: Exetel rates higher for customer service than iinet does.
• Value for Money: iinet and Exetel have pretty similar ratings in terms of value for money.
• Technical Support: Exetel rates higher for technical support than iinet does.

How to decide between iinet and Exetel? - next steps

• Read reviews of iinet and Exetel to see what people think of these companies
• Read our detailed information on iinet and Exetel to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - iinet and Exetel
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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