iinet vs iPrimus - Which is the best broadband internet provider?

iinet and iPrimus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and iPrimus internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria iinet iPrimus
About iinet broadband NBN, wireless and adsl internet reviews and plan comparisons iPrimus broadband NBN, wireless and adsl internet reviews and plan comparisons
iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company. iPrimus is the residential services division of Primus Telecom, offering high-speed broadband services to consumers.
Go to iinet Go to iPrimus
Overall Rating 4
iinet has a overall rating of 4 out of 5 based on 18 reviews.
iinet is a very good broadband internet provider according to our users.
[Not enough reviews]
Recommended 78% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. [Not enough reviews]
Reliability 3.9
iinet's reliability is rated as good by our users. iinet has an overall rating of 3.9 out of 5 for reliability.
[Not enough reviews]
Customer Service 4.1
iinet's customer service is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for customer service.
[Not enough reviews]
Value for Money 3.9
iinet is rated as good for value for money by our users. iinet has an overall rating of 3.9 out of 5 for value for money.
[Not enough reviews]
Technical Support 4.1
iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, iinet uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location iinet uses call centres based in Australia, Philippines and South Africa. [Not enough reviews]
Services Offered iinet offers a range of broadband and internet related services including NBN and 5G internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data iinet - NBN25: 25Mbps, unlimited data for $74.99 per month.
Cost of 50Mbps NBN Plan with unlimited data iinet - NBN50: 50Mbps, unlimited data for $84.99 per month.
iPrimus - Standard Plus: 50Mbps, unlimited data for $84 per month.
Cost of wireless broadband plan iinet - 5G Home Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details iinet's phone number is:
13 19 17
and website is:
iinet.net.au
iPrimus's phone number is:
13 17 89
and website is:
iprimus.com.au
Read Reviews Read reviews of iinet. Read reviews of iPrimus.
Go to iinet Go to iPrimus

iinet and iPrimus NBN25 plans (25Mbps download speed)

iinet broadband NBN reviews
NBN25
NBN
25 Mb/s
Unlimited data
$74.99/mth Go to site

iinet and iPrimus NBN50 plans (50Mbps download speed)

iPrimus broadband NBN reviews
Standard Plus
NBN
50 Mb/s
Unlimited data
$84/mth Go to site
iinet broadband NBN reviews
NBN50
NBN
50 Mb/s
Unlimited data
$84.99/mth Go to site

iinet and iPrimus Ultrafast plans (>100Mbps download speed)

iinet broadband NBN reviews
NBN100
NBN
100 Mb/s
Unlimited data
$89.99/mth Go to site
iPrimus broadband NBN reviews
Premium
NBN
100 Mb/s
Unlimited data
$94/mth
$84 for first 6 months
Go to site
iinet broadband NBN reviews
Superfast
NBN
250 Mb/s
Unlimited data
$99/mth
$99.99 for first 6 months
Go to site
iPrimus broadband NBN reviews
Home Superfast
NBN
250 Mb/s
Unlimited data
$104/mth
$94 for first 1 months
Go to site
iinet broadband NBN reviews
Ultrafast
NBN
800 Mb/s
Unlimited data
$109/mth
$119.99 for first 6 months
Go to site
iPrimus broadband NBN reviews
Home Ultrafast
NBN
700 Mb/s
Unlimited data
$124/mth
$109 for first 1 months
Go to site

Summary of iinet and iPrimus comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: iinet rates higher overall than iPrimus does.
  • Recommended: iinet is more highly recommended than iPrimus.
  • Reliability: iinet rates higher for reliability than iPrimus does.
  • Customer Service: iinet rates higher for customer service than iPrimus does.
  • Value for Money: iinet rates higher for value for money than iPrimus does.
  • Technical Support: iinet rates higher for technical support than iPrimus does.

How to decide between iinet and iPrimus? - next steps

  • Read reviews of iinet and iPrimus to see what people think of these companies
  • Read our detailed information on iinet and iPrimus to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - iinet and iPrimus
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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