iPrimus vs iinet: Which is the best NBN provider?
Updated 7 October 2026. Plan prices on this page pull live from our database. Ratings are from 13 first-person reviewer ratings (iPrimus 2, iinet 11).
iPrimus and iinet are both owned by TPG Telecom, but they target different parts of the market. iinet is generally the cheaper option for entry level NBN plans, and reviews suggest many customers appreciate its pricing and stable connections. iPrimus, on the other hand, costs more on its cheapest NBN plan tier.
iPrimus and iinet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iPrimus and iinet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | iPrimus | iinet |
|---|---|---|
| About |
 |
 |
| Go to iPrimus | Go to iinet | |
| Overall Rating | [Not enough reviews] |
4.2
iinet has an overall rating of 4.2 out of 5 based on 11 reviews. iinet is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 82% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.1 iinet's reliability is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4.1 iinet's customer service is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
4.2 iinet is rated as very good for value for money by our users. iinet has an overall rating of 4.2 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.2 iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.2 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, iinet uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | iinet uses call centres based in Australia, Philippines and South Africa. |
| Services Offered | [Not enough reviews] | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
iinet - NBN25: 25Mbps, unlimited data for $79.99 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
iPrimus - Standard Plus: 50Mbps, unlimited data for $90 per month. |
iinet - NBN50: 50Mbps, unlimited data for $89.99 per month. |
| Cost of wireless broadband plan |
iinet - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au |
iinet's phone number is: 13 19 17 and website is: iinet.net.au |
| Read Reviews | Read reviews of iPrimus. | Read reviews of iinet. |
| Go to iPrimus | Go to iinet |
iPrimus and iinet NBN25 plans (25Mbps download speed)
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
iPrimus and iinet NBN50 plans (50Mbps download speed)
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$90/mth | Go to site |
iPrimus and iinet Ultrafast plans (>100Mbps download speed)
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 6 months |
Go to site |
|
|
Premium plus
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
NBN Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
Home Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$107/mth | Go to site |
|
|
NBN Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
|
|
Home Ultrafast
NBN - Fixed Line
840 Mb/s
Unlimited data
|
$122/mth | Go to site |
Summary of iPrimus and iinet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
iPrimus doesn't have enough reviews yet for a published rating, so we cannot compare it against iinet (4.2 out of 5 from 11 reviews). Compare their plans above, and if you are a iPrimus customer we would love to hear how it is going.
How to decide between iPrimus and iinet? - next steps
- Read reviews of iPrimus and iinet to see what people think of these companies
- Visit the website of each company and do some of your own research - iPrimus and iinet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about iPrimus vs iinet
Is iPrimus better than iinet?
iinet has 11 verified reviews on Oz Broadband Reviews and an overall rating of 4.2 out of 5. iPrimus has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, iPrimus or iinet?
iPrimus's cheapest NBN50 plan is the Standard Plus at $90/month ongoing. iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month.
Which has better customer service, iPrimus or iinet?
iinet scores 4.1 out of 5 on customer service vs iPrimus's 3.3, based on verified reviews on Oz Broadband Reviews. If onshore support matters, iPrimus's call centre is based in Australia and the Philippines and iinet's is based in Australia, the Philippines and South Africa.
What plans do iPrimus and iinet offer?
iPrimus offers 5 NBN plans. iinet offers 5 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are iPrimus and iinet's call centres?
iPrimus's customer support is based in Australia and the Philippines. iinet's customer support is based in Australia, the Philippines and South Africa. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from iPrimus to iinet (or iinet to iPrimus)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About iPrimus
No longer provide email service which has been "sold off"
When the connection is stable, it's great. But I regularly find that it drops out particularly at night and will have to reboot my router semi-regularly
About iinet
Appreciate fast responses everytime. Thank You
Great value for money as other providers are more than $60 per month for the same speed
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