Is iinet better than iPrimus?

iinet has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. iPrimus has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN50, iinet or iPrimus?

iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. iPrimus's cheapest NBN50 plan is the Standard Plus at $87/month ongoing. iPrimus is cheaper on the ongoing price after any intro period ends.

Which has better customer service, iinet or iPrimus?

iPrimus scores 4.0 out of 5 on customer service vs iinet's 3.6, based on verified reviews on Oz Broadband Reviews. If onshore support matters, iinet's call centre is based in Australia, the Philippines and South Africa and iPrimus's is based in Australia and the Philippines.

What plans do iinet and iPrimus offer?

iinet offers 5 NBN plans and 1 wireless plan. iPrimus offers 5 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are iinet and iPrimus's call centres?

iinet's customer support is based in Australia, the Philippines and South Africa. iPrimus's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from iinet to iPrimus (or iPrimus to iinet)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

iinet vs iPrimus - Which is the best NBN internet provider?

iinet and iPrimus are both owned by TPG Telecom, but they target different users. iinet generally offers slightly cheaper plans and is often praised in reviews for its reliable service, making it a solid choice for many households. iPrimus, on the other hand, tends to be a bit pricier and some reviews suggest its customer service can be a bit hit-or-miss, positioning it more as an alternative for those who don't find what they need elsewhere.

iinet and iPrimus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and iPrimus internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	iinet	iPrimus
About
	iiNet was founded in Perth in 1993 and became one of Australia's best-known broadband brands. It has been owned by TPG Telecom since 2015, so it is no longer independently listed, but still runs as its own brand with a long-standing reputation for customer service.	iPrimus is a value nbn and mobile brand owned by Vocus, the group behind Dodo. It targets households after straightforward, mid-priced broadband.
	Go to iinet	Go to iPrimus
Overall Rating	3.8 iinet has a overall rating of 3.8 out of 5 based on 5 reviews. iinet is a good broadband internet provider according to our users.	[Not enough reviews]
Recommended	80% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4 iinet's reliability is rated as very good by our users. iinet has an overall rating of 4 out of 5 for reliability.	[Not enough reviews]
Customer Service	3.6 iinet's customer service is rated as good by our users. iinet has an overall rating of 3.6 out of 5 for customer service.	[Not enough reviews]
Value for Money	4 iinet is rated as very good for value for money by our users. iinet has an overall rating of 4 out of 5 for value for money.	[Not enough reviews]
Technical Support	3.6 iinet's technical support is rated as good by our users. iinet has an overall rating of 3.6 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, iinet uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	iinet uses call centres based in Australia, Philippines and South Africa.	[Not enough reviews]
Services Offered	iinet offers a range of broadband and internet related services including NBN and 5G internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	iinet - NBN25: 25Mbps, unlimited data for $79.99 per month.
Cost of 50Mbps NBN Plan with unlimited data	iinet - NBN50: 50Mbps, unlimited data for $89.99 per month.	iPrimus - Standard Plus: 50Mbps, unlimited data for $87 per month.
Cost of wireless broadband plan	iinet - Home Wireless (4G): 15Mbps, unlimited data for $59.99 per month.
Contact Details	iinet's phone number is: 13 19 17 and website is: iinet.net.au	iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au
Read Reviews	Read reviews of iinet.	Read reviews of iPrimus.
	Go to iinet	Go to iPrimus

iinet and iPrimus NBN25 plans (25Mbps download speed)

	NBN25 NBN - Fixed Line 25 Mb/s Unlimited data	$79.99/mth $59.99 for first 6 months	Go to site

iinet and iPrimus NBN50 plans (50Mbps download speed)

	Standard Plus NBN - Fixed Line 50 Mb/s Unlimited data	$87/mth	Go to site
	NBN50 NBN - Fixed Line 50 Mb/s Unlimited data	$89.99/mth $69.99 for first 6 months	Go to site

iinet and iPrimus Ultrafast plans (>100Mbps download speed)

NBN500 NBN - Fixed Line 500 Mb/s Unlimited data	$94.99/mth $69.99 for first 6 months	Go to site
Premium plus NBN - Fixed Line 500 Mb/s Unlimited data	$97/mth	Go to site
Premium NBN - Fixed Line 100 Mb/s Unlimited data	$97/mth $84 for first 6 months	Go to site
Home Superfast NBN - Fixed Line 700 Mb/s Unlimited data	$104/mth $94 for first 1 months	Go to site
NBN Superfast NBN - Fixed Line 740 Mb/s Unlimited data	$104.99/mth $74.99 for first 6 months	Go to site
NBN Ultrafast NBN - Fixed Line 820 Mb/s Unlimited data	$114.99/mth $84.99 for first 6 months	Go to site
Home Ultrafast NBN - Fixed Line 840 Mb/s Unlimited data	$119/mth $109 for first 1 months	Go to site

Summary of iinet and iPrimus comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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