Is iinet better than Swoop?

iinet has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. Swoop has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN50, iinet or Swoop?

iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. Swoop's cheapest NBN50 plan is the nbn 50 at $69/month intro for 6 months, then $84/month. Swoop is cheaper on the ongoing price after any intro period ends.

What plans do iinet and Swoop offer?

iinet offers 5 NBN plans and 1 wireless plan. Swoop offers 8 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are iinet and Swoop's call centres?

iinet's customer support is based in Australia, the Philippines and South Africa. Swoop's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from iinet to Swoop (or Swoop to iinet)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

iinet vs Swoop - Which is the best NBN internet provider?

iinet and Swoop both offer NBN plans, but they come from different places. iinet is a well-established player, often reviewed as reliable for everyday use, while Swoop is a newer, more budget-friendly option that many people choose for its lower prices. For many, the choice comes down to whether you prefer a known brand with consistent performance or a challenger brand focused on affordability.

iinet and Swoop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and Swoop internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	iinet	Swoop
About
	iiNet was founded in Perth in 1993 and became one of Australia's best-known broadband brands. It has been owned by TPG Telecom since 2015, so it is no longer independently listed, but still runs as its own brand with a long-standing reputation for customer service.	Swoop Broadband is an ASX-listed Australian internet provider that runs its own fixed wireless network of more than 470 towers alongside reselling nbn. The retail brand started life in regional Victoria in the 1990s and now offers nbn 25 through to nbn 1000, plus FTTP and Opticomm where the local infrastructure is in place. Swoop also runs business internet and mobile plans, and was named a 2026 ProductReview award winner in the Internet Service Provider category.
	Go to iinet	Go to Swoop
Overall Rating	3.8 iinet has a overall rating of 3.8 out of 5 based on 5 reviews. iinet is a good broadband internet provider according to our users.	[Not enough reviews]
Recommended	80% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4 iinet's reliability is rated as very good by our users. iinet has an overall rating of 4 out of 5 for reliability.	[Not enough reviews]
Customer Service	3.6 iinet's customer service is rated as good by our users. iinet has an overall rating of 3.6 out of 5 for customer service.	[Not enough reviews]
Value for Money	4 iinet is rated as very good for value for money by our users. iinet has an overall rating of 4 out of 5 for value for money.	[Not enough reviews]
Technical Support	3.6 iinet's technical support is rated as good by our users. iinet has an overall rating of 3.6 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, iinet uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	iinet uses call centres based in Australia, Philippines and South Africa.	[Not enough reviews]
Services Offered	iinet offers a range of broadband and internet related services including NBN and 5G internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	iinet - NBN25: 25Mbps, unlimited data for $79.99 per month.	Swoop - nbn 25: 25Mbps, unlimited data for $69 per month. Swoop - Fixed Wireless 30: 29Mbps, unlimited data for $69 per month.
Cost of 50Mbps NBN Plan with unlimited data	iinet - NBN50: 50Mbps, unlimited data for $89.99 per month.	Swoop - nbn 50: 50Mbps, unlimited data for $84 per month.
Cost of wireless broadband plan	iinet - Home Wireless (4G): 15Mbps, unlimited data for $59.99 per month.
Contact Details	iinet's phone number is: 13 19 17 and website is: iinet.net.au	Swoop's phone number is: 1300 66 55 75 and website is: www.swoop.com.au
Read Reviews	Read reviews of iinet.	Read reviews of Swoop.
	Go to iinet	Go to Swoop

iinet and Swoop NBN25 plans (25Mbps download speed)

nbn 25 NBN - Fixed Line 25 Mb/s Unlimited data	$69/mth $54 for first 6 months	Go to site
Fixed Wireless 30 NBN - Fixed Wireless 29 Mb/s Unlimited data	$69/mth $54 for first 6 months	Go to site
NBN25 NBN - Fixed Line 25 Mb/s Unlimited data	$79.99/mth $59.99 for first 6 months	Go to site

iinet and Swoop NBN50 plans (50Mbps download speed)

	nbn 50 NBN - Fixed Line 50 Mb/s Unlimited data	$84/mth $69 for first 6 months	Go to site
	NBN50 NBN - Fixed Line 50 Mb/s Unlimited data	$89.99/mth $69.99 for first 6 months	Go to site

iinet and Swoop Ultrafast plans (>100Mbps download speed)

Fixed Wireless 120 NBN - Fixed Wireless 114 Mb/s Unlimited data	$94/mth $74 for first 6 months	Go to site
nbn 500 NBN - Fixed Line 500 Mb/s Unlimited data	$94/mth $72 for first 6 months	Go to site
NBN500 NBN - Fixed Line 500 Mb/s Unlimited data	$94.99/mth $69.99 for first 6 months	Go to site
NBN Superfast NBN - Fixed Line 740 Mb/s Unlimited data	$104.99/mth $74.99 for first 6 months	Go to site
nbn 1000 NBN - Fixed Line 890 Mb/s Unlimited data	$109/mth $85 for first 6 months	Go to site
NBN Ultrafast NBN - Fixed Line 820 Mb/s Unlimited data	$114.99/mth $84.99 for first 6 months	Go to site
Fixed Wireless 250 NBN - Fixed Wireless 237 Mb/s Unlimited data	$119/mth $94 for first 6 months	Go to site

Summary of iinet and Swoop comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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