iPrimus vs Exetel - Which is the best broadband internet provider?

iPrimus and Exetel are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iPrimus and Exetel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	iPrimus	Exetel
About	iPrimus is the residential services division of Primus Telecom, offering high-speed broadband services to consumers.	Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Overall Rating	[Not enough reviews]	4.2 Exetel has an overall rating of 4.2 out of 5 based on 7 reviews over the last 24 months. Exetel is a very good broadband internet provider according to reviews submitted to this site.
Recommended	[Not enough reviews]	86% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.
Reliability	[Not enough reviews]	4.1 Exetel's reliability is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4.1 out of 5 for reliability.
Customer Service	[Not enough reviews]	4.3 Exetel's customer service is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4.3 out of 5 for customer service.
Value for Money	[Not enough reviews]	4 Exetel is rated as very good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 4 out of 5 for value for money.
Technical Support	[Not enough reviews]	4.3 Exetel's technical support is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4.3 out of 5 for technical support.
Australian based technical support	[Not enough reviews]	No, Exetel uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	[Not enough reviews]	Exetel uses call centres based in Australia and Sri Lanka.
Services Offered	[Not enough reviews]	Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.
Cost of 25Mbps NBN Plan with unlimited data		Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month.
Cost of 50Mbps NBN Plan with unlimited data	iPrimus - Standard Plus: 50Mbps, unlimited data for $75 per month.	Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month.
Cost of wireless broadband plan
Contact Details	iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au	Exetel's phone number is: 13 39 38 and website is: exetel.com.au
Read Reviews	Read reviews of iPrimus.	Read reviews of Exetel.

iPrimus and Exetel NBN25 plans (25Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Exetel	Everyday (NBN) (Month by month)	$59.95 $49.95 for first 0 months	$59.95	25 Mb/s	Unlim	Contact

iPrimus and Exetel NBN50 plans (50Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Exetel	Extra Value (NBN) (Month by month)	$69.95 $53.95 for first 6 months	$65.95	50 Mb/s	Unlim	Contact
iPrimus	Standard Plus (NBN) (Month by month)	$75 $50 for first 1 months	$73.96	50 Mb/s	Unlim	Contact

iPrimus and Exetel Ultrafast plans (>100Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Exetel	Family (NBN) (Month by month)	$84.95 $68.95 for first 6 months	$80.95	100 Mb/s	Unlim	Contact
iPrimus	Premium (NBN) (Month by month)	$90 $65 for first 1 months	$88.96	95 Mb/s	Unlim	Contact
Exetel	Power home (NBN) (Month by month)	$94.95 $77.95 for first 6 months	$90.7	100 Mb/s	Unlim	Contact
iPrimus	Home Superfast (NBN) (Month by month)	$115 $90 for first 1 months	$113.96	200 Mb/s	Unlim	Contact
Exetel	Superfast (NBN) (Month by month)	$119.95 $99.95 for first 6 months	$114.95	250 Mb/s	Unlim	Contact
Exetel	Lightspeed (NBN) (Month by month)	$139.95 $119.95 for first 6 months	$134.95	500 Mb/s	Unlim	Contact
iPrimus	Home Ultrafast (NBN) (Month by month)	$145 $125 for first 1 months	$144.17	1000 Mb/s	Unlim	Contact

Summary of iPrimus and Exetel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Exetel rates higher overall than iPrimus does.
• Recommended: Exetel is more highly recommended than iPrimus.
• Reliability: Exetel rates higher for reliability than iPrimus does.
• Customer Service: Exetel rates higher for customer service than iPrimus does.
• Value for Money: Exetel rates higher for value for money than iPrimus does.
• Technical Support: Exetel rates higher for technical support than iPrimus does.

How to decide between iPrimus and Exetel? - next steps

• Read reviews of iPrimus and Exetel to see what people think of these companies
• Read our detailed information on iPrimus and Exetel to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - iPrimus and Exetel
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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