Kogan Internet vs Leaptel - Which is the best NBN internet provider?
Kogan Internet is a value-focused brand, often appealing to existing Kogan customers looking for a simple, no-frills NBN connection. Leaptel, on the other hand, is an independent telco known for its strong customer support and more premium service, which reviews often highlight as a key differentiator. Kogan Internet typically suits those prioritising a low price and basic connectivity, while Leaptel is often preferred by users who value reliable performance and accessible help when they need it.
Kogan Internet and Leaptel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Kogan Internet and Leaptel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Kogan Internet | Leaptel |
|---|---|---|
| About |
 |
 |
| Kogan Internet is the broadband arm of online retailer Kogan.com, reselling nbn plans with Kogan's trademark value pricing. It suits bargain-hunters already in the Kogan ecosystem. | Leaptel is a Melbourne-based ISP that sells NBN and Opticomm fibre plans with no lock-in contracts and unlimited data on every tier. The ACCC Measuring Broadband Australia reports 27 through 32 ranked Leaptel as the country's fastest 1Gbps NBN provider. Leaptel won the 2025 Telecommunications Industry Excellence Award for customer service and runs a Melbourne-based support team seven days a week. | |
| Go to Kogan Internet | Go to Leaptel | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Kogan Internet - Bronze: 25Mbps, unlimited data for $70.9 per month. |
Leaptel - Pronto: 25Mbps, unlimited data for $75 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Kogan Internet - Silver: 50Mbps, unlimited data for $80.9 per month. |
|
| Cost of wireless broadband plan |
Kogan Internet - 90 Day Plan (4G): 16Mbps, unlimited data for $49.9 per month. |
|
| Contact Details |
Kogan Internet's phone number is: 1300 010 400 and website is: koganinternet.com.au |
Leaptel's phone number is: 1300 205 327 and website is: leaptel.com.au |
| Read Reviews | Read reviews of Kogan Internet. | Read reviews of Leaptel. |
| Go to Kogan Internet | Go to Leaptel |
Kogan Internet and Leaptel NBN25 plans (25Mbps download speed)
|
Bronze
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70.9/mth
$58.9 for first 12 months |
Go to site |
|
Pronto
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$75/mth
$50 for first 6 months |
Go to site |
Kogan Internet and Leaptel NBN50 plans (50Mbps download speed)
|
|
Silver
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$80.9/mth
$69.9 for first 12 months |
Go to site |
Kogan Internet and Leaptel Ultrafast plans (>100Mbps download speed)
|
|
Gold Plus
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$85.9/mth
$69.9 for first 12 months |
Go to site |
|
|
Gold
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$85.9/mth
$69.9 for first 12 months |
Go to site |
|
|
Platinum
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94.9/mth
$84.9 for first 12 months |
Go to site |
|
|
Full Throttle
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$97/mth
$80 for first 12 months |
Go to site |
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$97/mth
$80 for first 12 months |
Go to site |
|
|
Diamond
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$108.9/mth
$94.9 for first 12 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$119/mth
$99 for first 12 months |
Go to site |
Summary of Kogan Internet and Leaptel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Leaptel rates higher overall than Kogan Internet does.
- Recommended: Kogan Internet and Leaptel are recommended about the same.
- Reliability: Leaptel rates higher for reliability than Kogan Internet does.
- Customer Service: Leaptel rates higher for customer service than Kogan Internet does.
- Value for Money: Leaptel rates higher for value for money than Kogan Internet does.
- Technical Support: Kogan Internet and Leaptel have pretty similar ratings in terms of technical support.
How to decide between Kogan Internet and Leaptel? - next steps
- Read reviews of Kogan Internet and Leaptel to see what people think of these companies
- Visit the website of each company and do some of your own research - Kogan Internet and Leaptel
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Kogan Internet vs Leaptel
Is Kogan Internet better than Leaptel?
Both Kogan Internet and Leaptel have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN100, Kogan Internet or Leaptel?
Kogan Internet's cheapest NBN100 plan is the Gold at $69.90/month intro for 12 months, then $85.90/month. Leaptel's cheapest NBN100 plan is the Full Throttle at $80/month intro for 12 months, then $97/month. Kogan Internet is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Kogan Internet or Leaptel?
Leaptel scores 5.0 out of 5 on customer service vs Kogan Internet's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Kogan Internet's call centre is based in Australia and Leaptel's is based in Melbourne and Australia.
What plans do Kogan Internet and Leaptel offer?
Kogan Internet offers 6 NBN plans and 1 wireless plan. Leaptel offers 4 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Kogan Internet and Leaptel's call centres?
Kogan Internet's customer support is based in Australia. Leaptel's customer support is based in Melbourne and Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Kogan Internet to Leaptel (or Leaptel to Kogan Internet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Kogan Internet
Things are going great so far. I would like to see a long term deal.
I don't have any grief about this internet broadband, it's just perfect, the area of the internet range is incredible, it reaches my whole house
About Leaptel
Clear understandable language, polite and dont faff about
Easy to connect and speeds as advertised.
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