Leaptel vs Goodtel - Which is the best NBN internet provider?
Goodtel is a not-for-profit provider that donates half its profits, making it a unique choice for those who value social impact. Leaptel, on the other hand, is a more traditional telco often praised in reviews for its strong customer service and reliable performance, particularly for gaming. Goodtel reviews highlight its ethical stance, while Leaptel is frequently chosen for its consistent real world speeds and support. Ultimately, your decision might come down to whether you prioritise giving back or a more conventional, performance-focused experience.
Leaptel and Goodtel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Leaptel and Goodtel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Leaptel | Goodtel |
|---|---|---|
| About |
 |
|
| Leaptel is a Melbourne-based ISP that sells NBN and Opticomm fibre plans with no lock-in contracts and unlimited data on every tier. The ACCC Measuring Broadband Australia reports 27 through 32 ranked Leaptel as the country's fastest 1Gbps NBN provider. Leaptel won the 2025 Telecommunications Industry Excellence Award for customer service and runs a Melbourne-based support team seven days a week. | Goodtel is a Sydney based B Corp telco that donates 50% of profits to a charity its customers choose. The catalogue covers nbn 25 through to nbn 2000 (where available), all unlimited, no lock in contracts, and the company resells Telstra wholesale for backhaul. Customer support is Australian based. Goodtel is small but has a loyal niche of buyers who want the for-purpose angle alongside a working nbn plan. | |
| Go to Leaptel | Go to Goodtel | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Goodtel - nbn 25/10: 25Mbps, unlimited data for $78.9 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Goodtel - nbn 50/20: 50Mbps, unlimited data for $92.9 per month. |
|
| Cost of wireless broadband plan |
Goodtel - Mobile Broadband 15GB (): 0Mbps, unlimited data for $25 per month. |
|
| Contact Details |
Leaptel's phone number is: 1300 205 327 and website is: leaptel.com.au |
Goodtel's phone number is: 1300 GOODTEL and website is: www.goodtel.com.au |
| Read Reviews | Read reviews of Leaptel. | Read reviews of Goodtel. |
| Go to Leaptel | Go to Goodtel |
Leaptel and Goodtel NBN25 plans (25Mbps download speed)
|
|
nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$71.73/mth | Go to site |
|
|
nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78.9/mth
$85 for first 1 months |
Go to site |
Leaptel and Goodtel NBN50 plans (50Mbps download speed)
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.45/mth | Go to site |
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$92.9/mth
$85 for first 1 months |
Go to site |
Leaptel and Goodtel Ultrafast plans (>100Mbps download speed)
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$90.82/mth | Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$90.82/mth | Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$99.9/mth
$85 for first 1 months |
Go to site |
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99.9/mth
$85 for first 1 months |
Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$117.27/mth | Go to site |
|
|
nbn 500/200
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$127.27/mth | Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$129/mth | Go to site |
|
|
nbn 500/200
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$140/mth | Go to site |
|
|
nbn 1000/400
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$145.45/mth | Go to site |
|
|
nbn 2000/100
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$172.73/mth | Go to site |
|
|
nbn 2000/100
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$190/mth | Go to site |
|
|
nbn 2000/500
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$227.27/mth | Go to site |
Summary of Leaptel and Goodtel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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