Leaptel vs Origin Internet - Which is the best NBN internet provider?
Origin Internet is a big player in the energy market, offering NBN as an add-on for convenience, which reviews suggest can sometimes mean a less dedicated internet experience. Leaptel, on the other hand, is an independent internet specialist known for its strong customer support and consistent speeds, often appealing to those who prioritise performance and service over bundling. Choosing between them usually comes down to whether you prefer the simplicity of an all-in-one bill or a provider focused purely on your internet connection.
Leaptel and Origin Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Leaptel and Origin Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Leaptel | Origin Internet |
|---|---|---|
| About |
 |
 |
| Leaptel is a Melbourne-based ISP that sells NBN and Opticomm fibre plans with no lock-in contracts and unlimited data on every tier. The ACCC Measuring Broadband Australia reports 27 through 32 ranked Leaptel as the country's fastest 1Gbps NBN provider. Leaptel won the 2025 Telecommunications Industry Excellence Award for customer service and runs a Melbourne-based support team seven days a week. | Origin Energy resells nbn and Opticomm fibre plans alongside its electricity and gas business. The pitch is bundle and save: Origin energy customers get $10 a month off their internet plan when both services are on the one bill. Plans cover nbn 25 through to nbn 1000, all unlimited, no lock in contracts, with TP Link or eero 7 modem options. Origin has won Canstar Blue Most Satisfied Customers for Bundled Energy and Telco four years running. | |
| Go to Leaptel | Go to Origin Internet | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Leaptel - Pronto: 25Mbps, unlimited data for $75 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Origin Internet - Experience: 50Mbps, unlimited data for $109 per month. |
|
| Cost of wireless broadband plan | ||
| Contact Details |
Leaptel's phone number is: 1300 205 327 and website is: leaptel.com.au |
Origin Internet's phone number is: 13 24 61 and website is: www.originenergy.com.au/internet |
| Read Reviews | Read reviews of Leaptel. | Read reviews of Origin Internet. |
| Go to Leaptel | Go to Origin Internet |
Leaptel and Origin Internet NBN25 plans (25Mbps download speed)
|
Pronto
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$75/mth
$50 for first 6 months |
Go to site |
Leaptel and Origin Internet NBN50 plans (50Mbps download speed)
|
Experience
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$109/mth
$54 for first 6 months |
Go to site |
Leaptel and Origin Internet Ultrafast plans (>100Mbps download speed)
|
|
Full Throttle
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$97/mth
$80 for first 12 months |
Go to site |
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$97/mth
$80 for first 12 months |
Go to site |
|
|
Extra Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$114/mth
$56 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$119/mth
$99 for first 12 months |
Go to site |
|
|
Ultra Fast
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$144/mth | Go to site |
Summary of Leaptel and Origin Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Leaptel rates higher overall than Origin Internet does.
- Recommended: Leaptel is more highly recommended than Origin Internet.
- Reliability: Leaptel rates higher for reliability than Origin Internet does.
- Customer Service: Leaptel rates higher for customer service than Origin Internet does.
- Value for Money: Leaptel rates higher for value for money than Origin Internet does.
- Technical Support: Leaptel rates higher for technical support than Origin Internet does.
How to decide between Leaptel and Origin Internet? - next steps
- Read reviews of Leaptel and Origin Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - Leaptel and Origin Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Leaptel vs Origin Internet
Is Leaptel better than Origin Internet?
Both Leaptel and Origin Internet have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which has better customer service, Leaptel or Origin Internet?
Leaptel scores 5.0 out of 5 on customer service vs Origin Internet's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Leaptel's call centre is based in Melbourne and Australia and Origin Internet's is based in Australia.
What plans do Leaptel and Origin Internet offer?
Leaptel offers 4 NBN plans. Origin Internet offers 3 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Leaptel and Origin Internet's call centres?
Leaptel's customer support is based in Melbourne and Australia. Origin Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Leaptel to Origin Internet (or Origin Internet to Leaptel)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Leaptel
Clear understandable language, polite and dont faff about
Easy to connect and speeds as advertised.
About Origin Internet
Origin’s 750/40 Mbps plan is great value at just $80 a month, offering fast and highly reliable speeds for heavy streaming and gaming. The connection…
Pretty average though have noticed less reliable service than being with Superloop directly
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