Moose Mobile vs Mate - Which is the best NBN internet provider?
Moose Mobile and Mate are both popular choices for NBN, but they cater to slightly different budgets and priorities. Moose Mobile generally comes in cheaper, with reviews often highlighting its straightforward, no-frills approach to broadband. On the other hand, Mate, while a bit pricier, tends to get a nod from customers for its Australian-based support and the added value of its entertainment bundles.
Moose Mobile and Mate are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Moose Mobile and Mate internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Moose Mobile | Mate |
|---|---|---|
| About |
|
|
| Moose Mobile is an Australian provider on the Optus network, best known for low-cost mobile plans, and also offers home and wireless broadband options. | Mate is a 100% Australian-owned nbn and mobile provider with locally based support, known for simple, competitively priced unlimited plans. | |
| Go to Moose Mobile | Go to Mate | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Moose Mobile - Value: 25Mbps, unlimited data for $64.8 per month. |
Mate - Crikey: 25Mbps, unlimited data for $76 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Moose Mobile - Premium: 50Mbps, unlimited data for $83.8 per month. |
Mate - Ripper: 49Mbps, unlimited data for $86 per month. Mate - No Dramas Wireless: 48Mbps, unlimited data for $86 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
Moose Mobile's phone number is: 1300 566 673 and website is: moosemobile.com.au |
Mate's phone number is: 13 14 13 and website is: letsbemates.com.au |
| Read Reviews | Read reviews of Moose Mobile. | Read reviews of Mate. |
| Go to Moose Mobile | Go to Mate |
Moose Mobile and Mate NBN25 plans (25Mbps download speed)
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$64.8/mth
$44.8 for first 6 months |
Go to site |
|
|
Crikey
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$76/mth
$51 for first 6 months |
Go to site |
Moose Mobile and Mate NBN50 plans (50Mbps download speed)
|
|
Premium
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$83.8/mth
$59.8 for first 6 months |
Go to site |
|
|
No Dramas Wireless
NBN - Fixed Wireless
48 Mb/s
Unlimited data
|
$86/mth
$66 for first 6 months |
Go to site |
|
|
Ripper
NBN - Fixed Line
49 Mb/s
Unlimited data
|
$86/mth
$66 for first 6 months |
Go to site |
Moose Mobile and Mate Ultrafast plans (>100Mbps download speed)
|
|
Turbo
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$86.8/mth
$63.8 for first 6 months |
Go to site |
|
|
Elite
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$86.8/mth
$63.8 for first 6 months |
Go to site |
|
|
No Worries Wireless
NBN - Fixed Wireless
90 Mb/s
Unlimited data
|
$96/mth
$71 for first 6 months |
Go to site |
|
|
No Worries
NBN - Fixed Line
97 Mb/s
Unlimited data
|
$96/mth
$71 for first 6 months |
Go to site |
|
|
No Worries
NBN - Fixed Line
485 Mb/s
Unlimited data
|
$96/mth
$71 for first 6 months |
Go to site |
|
|
You Beaut
NBN - Fixed Line
97 Mb/s
Unlimited data
|
$106/mth
$81 for first 6 months |
Go to site |
|
|
Fair Dinkum
NBN - Fixed Line
713 Mb/s
Unlimited data
|
$121/mth
$96 for first 6 months |
Go to site |
|
|
Fair Dinkum Wireless
NBN - Fixed Wireless
95 Mb/s
Unlimited data
|
$121/mth
$96 for first 6 months |
Go to site |
|
|
Flamin' Fast
NBN - Fixed Line
913 Mb/s
Unlimited data
|
$126/mth
$101 for first 6 months |
Go to site |
|
|
Scorchin' Fast
NBN - Fixed Line
1831 Mb/s
Unlimited data
|
$166/mth
$141 for first 6 months |
Go to site |
Summary of Moose Mobile and Mate comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Moose Mobile rates higher overall than Mate does.
- Recommended: Moose Mobile is more highly recommended than Mate.
- Reliability: Moose Mobile rates higher for reliability than Mate does.
- Customer Service: Moose Mobile rates higher for customer service than Mate does.
- Value for Money: Moose Mobile rates higher for value for money than Mate does.
- Technical Support: Moose Mobile rates higher for technical support than Mate does.
How to decide between Moose Mobile and Mate? - next steps
- Read reviews of Moose Mobile and Mate to see what people think of these companies
- Visit the website of each company and do some of your own research - Moose Mobile and Mate
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Moose Mobile vs Mate
Is Moose Mobile better than Mate?
Both Moose Mobile and Mate have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, Moose Mobile or Mate?
Moose Mobile's cheapest NBN50 plan is the Premium at $59.80/month intro for 6 months, then $83.80/month. Mate's cheapest NBN50 plan is the Ripper at $66/month intro for 6 months, then $86/month. Moose Mobile is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Moose Mobile or Mate?
Moose Mobile scores 3.0 out of 5 on customer service vs Mate's 2.3, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Moose Mobile's call centre is based in Australia and Mate's is based in Australia.
What plans do Moose Mobile and Mate offer?
Moose Mobile offers 4 NBN plans. Mate offers 11 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Moose Mobile and Mate's call centres?
Moose Mobile's customer support is based in Australia. Mate's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Moose Mobile to Mate (or Mate to Moose Mobile)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Moose Mobile
We signed up for the Moose Mobile nbn plan after having used the Moose Mobile phone plans after over 5 years. The biggest positive is the quick customer…
About Mate
They're generally okay and pretty stable. They aren't great at notifications about planned outages u til they've already started half the time.
My internet keeps dropping out so I wanted to change to nbn to the house rather than the curb. When you try to call this company you are on hold for…
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