Moose Mobile vs Vodafone - Which is the best NBN internet provider?
Moose Mobile is a smaller, independent provider often praised in reviews for its no-frills approach and competitive pricing, making it a solid choice if you're chasing value over extras. Vodafone, on the other hand, is a global telco with a wider range of services and often includes perks like entertainment bundles, though this usually comes with a higher price tag. Ultimately, Moose Mobile suits budget-conscious users after straightforward NBN, while Vodafone targets those willing to pay more for a broader feature set and brand recognition.
Moose Mobile and Vodafone are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Moose Mobile and Vodafone internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Moose Mobile | Vodafone |
|---|---|---|
| About |
|
|
| Moose Mobile is an Australian provider on the Optus network, best known for low-cost mobile plans, and also offers home and wireless broadband options. | Vodafone is one of Australia's three major mobile networks and has been part of TPG Telecom since the 2020 merger. Alongside mobile it sells nbn and 5G home wireless broadband. | |
| Go to Moose Mobile | Go to Vodafone | |
| Overall Rating | [Not enough reviews] |
4.2
Vodafone has an overall rating of 4.2 out of 5 based on 8 reviews. Vodafone is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 88% of people who have written reviews on this site would recommend Vodafone to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
3.8 Vodafone's reliability is rated as good by our users. Vodafone has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4.5 Vodafone's customer service is rated as excellent by our users. Vodafone has an overall rating of 4.5 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
4 Vodafone is rated as very good for value for money by our users. Vodafone has an overall rating of 4 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.3 Vodafone's technical support is rated as very good by our users. Vodafone has an overall rating of 4.3 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Vodafone uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Vodafone uses call centres based in Australia, India and Egypt. |
| Services Offered | [Not enough reviews] | Vodafone offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Moose Mobile - Value: 25Mbps, unlimited data for $64.8 per month. |
Vodafone - Basic: 25Mbps, unlimited data for $74 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Moose Mobile - Premium: 50Mbps, unlimited data for $83.8 per month. |
Vodafone - Essential: 50Mbps, unlimited data for $84 per month. |
| Cost of wireless broadband plan |
Vodafone - 5G Home Internet Basic (5G): 19Mbps, unlimited data for $60 per month. |
|
| Contact Details |
Moose Mobile's phone number is: 1300 566 673 and website is: moosemobile.com.au |
Vodafone's phone number is: 1300 650 410 and website is: vodafone.com.au |
| Read Reviews | Read reviews of Moose Mobile. | Read reviews of Vodafone. |
| Go to Moose Mobile | Go to Vodafone |
Moose Mobile and Vodafone NBN25 plans (25Mbps download speed)
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$64.8/mth
$44.8 for first 6 months |
Go to site |
|
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$74/mth | Go to site |
Moose Mobile and Vodafone NBN50 plans (50Mbps download speed)
|
|
Premium
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$83.8/mth
$59.8 for first 6 months |
Go to site |
|
|
Essential
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84/mth | Go to site |
Moose Mobile and Vodafone Ultrafast plans (>100Mbps download speed)
|
|
Elite
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$86.8/mth
$63.8 for first 6 months |
Go to site |
|
|
Turbo
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$86.8/mth
$63.8 for first 6 months |
Go to site |
|
|
Essential+
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth
$69 for first 12 months |
Go to site |
|
|
Home Fast+
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94/mth
$74 for first 12 months |
Go to site |
|
|
Home Superfast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$104/mth
$84 for first 12 months |
Go to site |
Summary of Moose Mobile and Vodafone comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Moose Mobile and Vodafone have pretty similiar ratings overall.
- Recommended: Moose Mobile is more highly recommended than Vodafone.
- Reliability: Moose Mobile and Vodafone have pretty similar ratings for reliability.
- Customer Service: Vodafone rates higher for customer service than Moose Mobile does.
- Value for Money: Vodafone rates higher for value for money than Moose Mobile does.
- Technical Support: Vodafone rates higher for technical support than Moose Mobile does.
How to decide between Moose Mobile and Vodafone? - next steps
- Read reviews of Moose Mobile and Vodafone to see what people think of these companies
- Visit the website of each company and do some of your own research - Moose Mobile and Vodafone
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Moose Mobile vs Vodafone
Is Moose Mobile better than Vodafone?
Vodafone has 8 verified reviews on Oz Broadband Reviews and an overall rating of 4.2 out of 5. Moose Mobile has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Moose Mobile or Vodafone?
Moose Mobile's cheapest NBN50 plan is the Premium at $59.80/month intro for 6 months, then $83.80/month. Vodafone's cheapest NBN50 plan is the Essential at $84/month ongoing.
Which has better customer service, Moose Mobile or Vodafone?
Vodafone scores 4.5 out of 5 on customer service vs Moose Mobile's 3.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Moose Mobile's call centre is based in Australia and Vodafone's is based in Australia, India and Egypt.
What plans do Moose Mobile and Vodafone offer?
Moose Mobile offers 4 NBN plans. Vodafone offers 5 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Moose Mobile and Vodafone's call centres?
Moose Mobile's customer support is based in Australia. Vodafone's customer support is based in Australia, India and Egypt. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Moose Mobile to Vodafone (or Vodafone to Moose Mobile)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Moose Mobile
We signed up for the Moose Mobile nbn plan after having used the Moose Mobile phone plans after over 5 years. The biggest positive is the quick customer…
About Vodafone
My Vodafone 5G home internet plan has been able to support me with all my working from home needs over the pandemic, as well as all of my various…
Customer Service: I have always had a seamless time contacting and resolving problems with Vodafone's customer service team. 5/5 Technical Support: As…
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