More vs iinet: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 13 first-person reviewer ratings (More 5, iinet 8).
iinet and More both offer competitive NBN plans, but they come from different corners of the market. iinet, a long-standing player, is now part of the TPG group, often seen as a reliable, established choice for many Australians. More, on the other hand, is owned by CommBank and frequently reviewed as a solid option for those looking for a no-fuss connection, particularly if they are already a bank customer. Ultimately, your choice between iinet and More often comes down to whether you prefer a traditional telco or a bank-backed provider.
NBN plans from $80/mth · Partner
More and iinet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of More and iinet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | More | iinet |
|---|---|---|
| About |
Partner |
 |
| More is a Melbourne-based nbn and mobile provider launched in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard), the same team behind Tangerine. Commonwealth Bank has held a stake since 2021, and CommBank customers can manage and pay for More straight from the banking app. | iiNet was founded in Perth in 1993 and became one of Australia's best-known broadband brands. It has been owned by TPG Telecom since 2015, so it is no longer independently listed, but still runs as its own brand with a long-standing reputation for customer service. | |
| Go to More | Go to iinet | |
| Overall Rating |
4.4
More has a overall rating of 4.4 out of 5 based on 5 reviews. More is a very good broadband internet provider according to our users. |
4
iinet has an overall rating of 4 out of 5 based on 8 reviews. iinet is a very good broadband internet provider according to our users. |
| Recommended | 100% of people who have written reviews on this site would recommend More to their friends as a broadband internet provider. | 88% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. |
| Reliability |
4.4 More's reliability is rated as very good by our users. More has an overall rating of 4.4 out of 5 for reliability. |
4 iinet's reliability is rated as very good by our users. iinet has an overall rating of 4 out of 5 for reliability. |
| Customer Service |
4.6 More's customer service is rated as excellent by our users. More has an overall rating of 4.6 out of 5 for customer service. |
4 iinet's customer service is rated as very good by our users. iinet has an overall rating of 4 out of 5 for customer service. |
| Value for Money |
4.6 More is rated as excellent for value for money by our users. More has an overall rating of 4.6 out of 5 for value for money. |
4 iinet is rated as very good for value for money by our users. iinet has an overall rating of 4 out of 5 for value for money. |
| Technical Support |
4 More's technical support is rated as very good by our users. More has an overall rating of 4 out of 5 for technical support. |
4.1 iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for technical support. |
| Australian based technical support | Yes, More does have Australian based technical support. | No, iinet uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | More uses call centres based in Australia. | iinet uses call centres based in Australia, Philippines and South Africa. |
| Services Offered | More offers a range of broadband and internet related services including NBN internet plans. | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
More - Value: 25Mbps, unlimited data for $80 per month. |
iinet - NBN25: 25Mbps, unlimited data for $79.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
More - Value Plus: 50Mbps, unlimited data for $100 per month. |
iinet - NBN50: 50Mbps, unlimited data for $89.99 per month. |
| Cost of wireless broadband plan |
More - 100GB (5G): 150Mbps, 100 GB for $40 per month. |
iinet - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
| Contact Details |
More's phone number is: 1800 733 368 and website is: more.com.au |
iinet's phone number is: 13 19 17 and website is: iinet.net.au |
| Read Reviews | Read reviews of More. | Read reviews of iinet. |
| Go to More | Go to iinet |
More and iinet NBN25 plans (25Mbps download speed)
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$80/mth | Go to site |
More and iinet NBN50 plans (50Mbps download speed)
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$100/mth | Go to site |
More and iinet Ultrafast plans (>100Mbps download speed)
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 6 months |
Go to site |
|
|
NBN Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
Fast Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
|
NBN Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$125/mth | Go to site |
Summary of More and iinet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: More rates higher overall than iinet does.
- Recommended: More is more highly recommended than iinet.
- Reliability: More rates higher for reliability than iinet does.
- Customer Service: More rates higher for customer service than iinet does.
- Value for Money: More rates higher for value for money than iinet does.
- Technical Support: More and iinet have pretty similar ratings in terms of technical support.
How to decide between More and iinet? - next steps
- Read reviews of More and iinet to see what people think of these companies
- Visit the website of each company and do some of your own research - More and iinet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about More vs iinet
Is More better than iinet?
On Oz Broadband Reviews More rates 4.4 out of 5 from 5 reviews and iinet rates 4 from 8 reviews. On recommend-to-a-friend, 100% of More reviewers said they'd recommend the provider, vs 88% for iinet. On individual metrics, More wins on reliability (4.4 vs 4.0) and customer service (4.6 vs 4.0) and value for money (4.6 vs 4.0). Read the full reviews above to form your own view.
Which is cheaper for NBN50, More or iinet?
More's cheapest NBN50 plan is the Value Plus at $100/month ongoing. iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. iinet is cheaper on the ongoing price after any intro period ends.
Which has better customer service, More or iinet?
More scores 4.6 out of 5 on customer service vs iinet's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, More's call centre is based in Australia and iinet's is based in Australia, the Philippines and South Africa.
What plans do More and iinet offer?
More offers 4 NBN plans and 2 wireless plans. iinet offers 5 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are More and iinet's call centres?
More's customer support is based in Australia. iinet's customer support is based in Australia, the Philippines and South Africa. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from More to iinet (or iinet to More)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About More
Get decent deals when you are a CBA customer, speeds are ok but too often it's not stable but decent if you don't use for gaming
Overall they are a good company with good service, quick installation, good deal with commonwealth bank but took a long time to get connected to someone, 30min
About iinet
No loyalty bonus for being their bread and butter income. SAD
Good price, especially with the new customer offers. Find the connection to be slow at times though
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