More vs iinet - Which is the best NBN internet provider?
iinet and More both offer competitive NBN plans, but they come from different corners of the market. iinet, a long-standing player, is now part of the TPG group, often seen as a reliable, established choice for many Australians. More, on the other hand, is owned by CommBank and frequently reviewed as a solid option for those looking for a no-fuss connection, particularly if they are already a bank customer. Ultimately, your choice between iinet and More often comes down to whether you prefer a traditional telco or a bank-backed provider.
NBN plans from $78.00/mth · Partner
More and iinet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of More and iinet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | More | iinet |
|---|---|---|
| About |
Partner |
 |
| More is a Melbourne-based nbn and mobile provider launched in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard), the same team behind Tangerine. Commonwealth Bank has held a stake since 2021, and CommBank customers can manage and pay for More straight from the banking app. | iiNet was founded in Perth in 1993 and became one of Australia's best-known broadband brands. It has been owned by TPG Telecom since 2015, so it is no longer independently listed, but still runs as its own brand with a long-standing reputation for customer service. | |
| Go to More | Go to iinet | |
| Overall Rating | [Not enough reviews] |
3.8
iinet has an overall rating of 3.8 out of 5 based on 5 reviews. iinet is a good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 80% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4 iinet's reliability is rated as very good by our users. iinet has an overall rating of 4 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
3.6 iinet's customer service is rated as good by our users. iinet has an overall rating of 3.6 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
4 iinet is rated as very good for value for money by our users. iinet has an overall rating of 4 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.6 iinet's technical support is rated as good by our users. iinet has an overall rating of 3.6 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, iinet uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | iinet uses call centres based in Australia, Philippines and South Africa. |
| Services Offered | [Not enough reviews] | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
More - Value: 25Mbps, unlimited data for $78 per month. |
iinet - NBN25: 25Mbps, unlimited data for $79.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
More - Value Plus: 50Mbps, unlimited data for $95 per month. |
iinet - NBN50: 50Mbps, unlimited data for $89.99 per month. |
| Cost of wireless broadband plan |
More - 100GB (5G): 150Mbps, 100 GB for $40 per month. |
iinet - Home Wireless (4G): 15Mbps, unlimited data for $59.99 per month. |
| Contact Details |
More's phone number is: 1800 733 368 and website is: more.com.au |
iinet's phone number is: 13 19 17 and website is: iinet.net.au |
| Read Reviews | Read reviews of More. | Read reviews of iinet. |
| Go to More | Go to iinet |
More and iinet NBN25 plans (25Mbps download speed)
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78/mth | Go to site |
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
More and iinet NBN50 plans (50Mbps download speed)
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$95/mth | Go to site |
More and iinet Ultrafast plans (>100Mbps download speed)
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 6 months |
Go to site |
|
|
Fast Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
NBN Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
NBN Ultrafast
NBN - Fixed Line
820 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$129/mth | Go to site |
Summary of More and iinet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: More rates higher overall than iinet does.
- Recommended: More is more highly recommended than iinet.
- Reliability: More rates higher for reliability than iinet does.
- Customer Service: More rates higher for customer service than iinet does.
- Value for Money: More rates higher for value for money than iinet does.
- Technical Support: More rates higher for technical support than iinet does.
How to decide between More and iinet? - next steps
- Read reviews of More and iinet to see what people think of these companies
- Visit the website of each company and do some of your own research - More and iinet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about More vs iinet
Is More better than iinet?
iinet has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. More has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, More or iinet?
More's cheapest NBN50 plan is the Value Plus at $95/month ongoing. iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. iinet is cheaper on the ongoing price after any intro period ends.
Which has better customer service, More or iinet?
More scores 5.0 out of 5 on customer service vs iinet's 3.6, based on verified reviews on Oz Broadband Reviews. If onshore support matters, More's call centre is based in Australia and iinet's is based in Australia, the Philippines and South Africa.
What plans do More and iinet offer?
More offers 4 NBN plans and 3 wireless plans. iinet offers 5 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.
Where are More and iinet's call centres?
More's customer support is based in Australia. iinet's customer support is based in Australia, the Philippines and South Africa. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from More to iinet (or iinet to More)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About More
More rewards provides great value for money if you're on the Commbank rewards program. The discounts are great and over 3 years, now that they are on…
Signed up to More NBN due to a Commonwealth Bank discount offer (35% off my bill). Connection has been stable and reliable, and speeds are as advertised.…
About iinet
All is still good No complaints
Stable connection with little drop outs. Whenever i need help its always some one who doesnt know and you get bounced around on the phone for 1 hour
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