More vs Mate: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 9 first-person reviewer ratings (More 5, Mate 4).
Mate and More are two NBN providers with different approaches to the market; Mate is an independent operation often praised in reviews for its straight-up customer service. On the other hand, More is owned by CommBank, which means you can often score sweet discounts if you bank with them. Mate tends to suit those after a no-frills, reliable connection, while More appeals to CommBank customers looking to bundle and save.
NBN plans from $80/mth · Partner
More and Mate are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of More and Mate internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | More | Mate |
|---|---|---|
| About |
Partner |
|
| More is a Melbourne-based nbn and mobile provider launched in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard), the same team behind Tangerine. Commonwealth Bank has held a stake since 2021, and CommBank customers can manage and pay for More straight from the banking app. | Mate is a 100% Australian-owned nbn and mobile provider with locally based support, known for simple, competitively priced unlimited plans. | |
| Go to More | Go to Mate | |
| Overall Rating |
4.4
More has a overall rating of 4.4 out of 5 based on 5 reviews. More is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 100% of people who have written reviews on this site would recommend More to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.4 More's reliability is rated as very good by our users. More has an overall rating of 4.4 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.6 More's customer service is rated as excellent by our users. More has an overall rating of 4.6 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
4.6 More is rated as excellent for value for money by our users. More has an overall rating of 4.6 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4 More's technical support is rated as very good by our users. More has an overall rating of 4 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, More does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | More uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | More offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
More - Value: 25Mbps, unlimited data for $80 per month. |
Mate - Crikey: 25Mbps, unlimited data for $80 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
More - Value Plus: 50Mbps, unlimited data for $100 per month. |
Mate - Ripper: 49Mbps, unlimited data for $90 per month. Mate - No Dramas Wireless: 48Mbps, unlimited data for $90 per month. |
| Cost of wireless broadband plan |
More - 100GB (5G): 150Mbps, 100 GB for $40 per month. |
|
| Contact Details |
More's phone number is: 1800 733 368 and website is: more.com.au |
Mate's phone number is: 13 14 13 and website is: letsbemates.com.au |
| Read Reviews | Read reviews of More. | Read reviews of Mate. |
| Go to More | Go to Mate |
More and Mate NBN25 plans (25Mbps download speed)
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$80/mth | Go to site |
|
|
Crikey
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$80/mth
$55 for first 6 months |
Go to site |
More and Mate NBN50 plans (50Mbps download speed)
|
|
No Dramas Wireless
NBN - Fixed Wireless
48 Mb/s
Unlimited data
|
$90/mth
$70 for first 6 months |
Go to site |
|
|
Ripper
NBN - Fixed Line
49 Mb/s
Unlimited data
|
$90/mth
$70 for first 6 months |
Go to site |
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$100/mth | Go to site |
More and Mate Ultrafast plans (>100Mbps download speed)
|
|
No Worries
NBN - Fixed Line
97 Mb/s
Unlimited data
|
$100/mth
$75 for first 6 months |
Go to site |
|
|
No Worries
NBN - Fixed Line
485 Mb/s
Unlimited data
|
$100/mth
$75 for first 6 months |
Go to site |
|
|
No Worries Wireless
NBN - Fixed Wireless
90 Mb/s
Unlimited data
|
$100/mth
$75 for first 6 months |
Go to site |
|
|
Fast Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
|
You Beaut
NBN - Fixed Line
97 Mb/s
Unlimited data
|
$110/mth
$85 for first 6 months |
Go to site |
|
|
Fair Dinkum Wireless
NBN - Fixed Wireless
95 Mb/s
Unlimited data
|
$125/mth
$100 for first 6 months |
Go to site |
|
|
Fair Dinkum
NBN - Fixed Line
713 Mb/s
Unlimited data
|
$125/mth
$100 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$125/mth | Go to site |
|
|
Flamin' Fast
NBN - Fixed Line
913 Mb/s
Unlimited data
|
$126/mth
$101 for first 6 months |
Go to site |
|
|
Scorchin' Fast 2000/200
NBN - Fixed Line
1831 Mb/s
Unlimited data
|
$166/mth
$141 for first 6 months |
Go to site |
|
|
Scorchin' Fast
NBN - Fixed Line
1831 Mb/s
Unlimited data
|
$166/mth
$141 for first 6 months |
Go to site |
Summary of More and Mate comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: More rates higher overall than Mate does.
- Recommended: More is more highly recommended than Mate.
- Reliability: More rates higher for reliability than Mate does.
- Customer Service: More rates higher for customer service than Mate does.
- Value for Money: More rates higher for value for money than Mate does.
- Technical Support: More rates higher for technical support than Mate does.
How to decide between More and Mate? - next steps
- Read reviews of More and Mate to see what people think of these companies
- Visit the website of each company and do some of your own research - More and Mate
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about More vs Mate
Is More better than Mate?
More has 5 verified reviews on Oz Broadband Reviews and an overall rating of 4.4 out of 5. Mate has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, More or Mate?
More's cheapest NBN50 plan is the Value Plus at $100/month ongoing. Mate's cheapest NBN50 plan is the Ripper at $70/month intro for 6 months, then $90/month. Mate is cheaper on the ongoing price after any intro period ends.
Which has better customer service, More or Mate?
More scores 4.6 out of 5 on customer service vs Mate's 2.8, based on verified reviews on Oz Broadband Reviews. If onshore support matters, More's call centre is based in Australia and Mate's is based in Australia.
What plans do More and Mate offer?
More offers 4 NBN plans and 2 wireless plans. Mate offers 12 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are More and Mate's call centres?
More's customer support is based in Australia. Mate's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from More to Mate (or Mate to More)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About More
Get decent deals when you are a CBA customer, speeds are ok but too often it's not stable but decent if you don't use for gaming
Overall they are a good company with good service, quick installation, good deal with commonwealth bank but took a long time to get connected to someone, 30min
About Mate
Mate is generally fine for service quality, but my concern is that they use reversible encryption for storing passwords. Many people may not know what…
They're generally okay and pretty stable. They aren't great at notifications about planned outages u til they've already started half the time.
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