Is Neptune better than Leaptel?

Both Neptune and Leaptel have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.

What plans do Neptune and Leaptel offer?

Neptune offers 14 NBN plans. Leaptel offers no plans currently listed on Oz Broadband Reviews. See the full plan tables above for prices, speeds and data limits.

Where are Neptune and Leaptel's call centres?

Neptune's customer support is based in Australia. Leaptel's customer support is based in Melbourne and Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Neptune to Leaptel (or Leaptel to Neptune)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

Neptune vs Leaptel - Which is the best NBN internet provider?

Neptune and Leaptel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Neptune and Leaptel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Neptune	Leaptel
About
	Neptune Internet is an Australian nbn provider built to shake up the traditional home internet market. Every plan is no lock-in with unlimited data, a free public static IP, and an integrated WireGuard VPN, backed by Australian-based support. Plans run from nbn 25 right up to multi-gigabit 2000/500 speeds.	Leaptel is a Melbourne-based ISP that sells NBN and Opticomm fibre plans with no lock-in contracts and unlimited data on every tier. The ACCC Measuring Broadband Australia reports 27 through 32 ranked Leaptel as the country's fastest 1Gbps NBN provider. Leaptel won the 2025 Telecommunications Industry Excellence Award for customer service and runs a Melbourne-based support team seven days a week.
	Go to Neptune	Go to Leaptel
Overall Rating	[Not enough reviews]	[Not enough reviews]
Recommended	[Not enough reviews]	[Not enough reviews]
Reliability	[Not enough reviews]	[Not enough reviews]
Customer Service	[Not enough reviews]	[Not enough reviews]
Value for Money	[Not enough reviews]	[Not enough reviews]
Technical Support	[Not enough reviews]	[Not enough reviews]
Australian based technical support	[Not enough reviews]	[Not enough reviews]
Call Centre Location	[Not enough reviews]	[Not enough reviews]
Services Offered	[Not enough reviews]	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Neptune - NBN 25 (25/10): 25Mbps, unlimited data for $55 per month. Neptune - Fixed Wireless (25/5): 25Mbps, unlimited data for $65 per month.
Cost of 50Mbps NBN Plan with unlimited data	Neptune - NBN 50 (50/20): 50Mbps, unlimited data for $80 per month.
Cost of wireless broadband plan
Contact Details	Neptune's phone number is: 1800 868 508 and website is: neptune.net.au	Leaptel's phone number is: 1300 205 327 and website is: leaptel.com.au
Read Reviews	Read reviews of Neptune.	Read reviews of Leaptel.
	Go to Neptune	Go to Leaptel

Neptune and Leaptel NBN25 plans (25Mbps download speed)

	NBN 25 (25/10) NBN - Fixed Line 25 Mb/s Unlimited data	$55/mth	Go to site
	Fixed Wireless (25/5) NBN - Fixed Wireless 25 Mb/s Unlimited data	$65/mth	Go to site

Neptune and Leaptel NBN50 plans (50Mbps download speed)

	NBN 50 (50/20) NBN - Fixed Line 50 Mb/s Unlimited data	$80/mth	Go to site

Neptune and Leaptel Ultrafast plans (>100Mbps download speed)

NBN 500 (500/50) NBN - Fixed Line 500 Mb/s Unlimited data	$85/mth	Go to site
NBN 100 (100/20) NBN - Fixed Line 100 Mb/s Unlimited data	$85/mth	Go to site
NBN Superfast (750/50) NBN - Fixed Line 750 Mb/s Unlimited data	$95/mth	Go to site
NBN 100 (100/40) NBN - Fixed Line 100 Mb/s Unlimited data	$95/mth	Go to site
NBN 1000 (1000/100) NBN - Fixed Line 1000 Mb/s Unlimited data	$105/mth	Go to site
NBN 250 (250/100) NBN - Fixed Line 250 Mb/s Unlimited data	$110/mth	Go to site
NBN 500 FTTP (500/200) NBN - Fixed Line 500 Mb/s Unlimited data	$130/mth	Go to site
NBN 1000 (1000/400) NBN - Fixed Line 1000 Mb/s Unlimited data	$150/mth	Go to site
NBN 2000 (2000/100) NBN - Fixed Line 2000 Mb/s Unlimited data	$175/mth	Go to site
NBN 2000 (2000/200) NBN - Fixed Line 2000 Mb/s Unlimited data	$175/mth	Go to site
NBN 2000 (2000/500) NBN - Fixed Line 2000 Mb/s Unlimited data	$235/mth	Go to site

Summary of Neptune and Leaptel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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