SpinTel vs Dodo - Which is the best NBN internet provider?
Dodo and SpinTel are both well-known Australian NBN providers, but they come from different corners of the market. Dodo, owned by Vocus, often positions itself as a budget-friendly option, with real world reviews sometimes highlighting its no-frills approach. SpinTel, on the other hand, is an independent telco with a longer history, and reviews often praise its customer service and more consistent performance. Ultimately, Dodo might suit those prioritising the absolute lowest price, while SpinTel often appeals to users seeking a more reliable experience.
SpinTel and Dodo are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of SpinTel and Dodo internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | SpinTel | Dodo |
|---|---|---|
| About |
 |
 |
| SpinTel has been operating since 1996 and is one of Australia's established independent providers, offering competitively priced nbn and mobile plans. | Dodo is a long-standing budget broadband brand and one of the Vocus group's consumer labels. It sells no-frills nbn plans, often bundled with energy, and competes mainly on price. | |
| Go to SpinTel | Go to Dodo | |
| Overall Rating |
3.8
SpinTel has a overall rating of 3.8 out of 5 based on 5 reviews. SpinTel is a good broadband internet provider according to our users. |
3.8
Dodo has an overall rating of 3.8 out of 5 based on 5 reviews. Dodo is a good broadband internet provider according to our users. |
| Recommended | 80% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider. | 80% of people who have written reviews on this site would recommend Dodo to their friends as a broadband internet provider. |
| Reliability |
3.8 SpinTel's reliability is rated as good by our users. SpinTel has an overall rating of 3.8 out of 5 for reliability. |
3.8 Dodo's reliability is rated as good by our users. Dodo has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service |
3.6 SpinTel's customer service is rated as good by our users. SpinTel has an overall rating of 3.6 out of 5 for customer service. |
4 Dodo's customer service is rated as very good by our users. Dodo has an overall rating of 4 out of 5 for customer service. |
| Value for Money |
3.6 SpinTel is rated as good for value for money by our users. SpinTel has an overall rating of 3.6 out of 5 for value for money. |
3.6 Dodo is rated as good for value for money by our users. Dodo has an overall rating of 3.6 out of 5 for value for money. |
| Technical Support |
4.2 SpinTel's technical support is rated as very good by our users. SpinTel has an overall rating of 4.2 out of 5 for technical support. |
3.8 Dodo's technical support is rated as good by our users. Dodo has an overall rating of 3.8 out of 5 for technical support. |
| Australian based technical support | No, SpinTel uses a mix of Australian based and overseas call centres for technical support. | No, Dodo uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | SpinTel uses call centres based in Australia and Philippines. | Dodo uses call centres based in Overseas. |
| Services Offered | SpinTel offers a range of broadband and internet related services including internet plans. | Dodo offers a range of broadband and internet related services including NBN and 4G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
SpinTel - Home Starter: 25Mbps, unlimited data for $69.95 per month. |
Dodo - Everyday NBN25/10: 25Mbps, unlimited data for $73.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Dodo - Value NBN50/20: 50Mbps, unlimited data for $87.99 per month. |
|
| Cost of wireless broadband plan |
SpinTel - 4G Unlimited (4G): 25Mbps, unlimited data for $49.95 per month. |
|
| Contact Details |
SpinTel's phone number is: 13 22 10 and website is: spintel.net.au |
Dodo's phone number is: 13 36 36 and website is: dodo.com.au |
| Read Reviews | Read reviews of SpinTel. | Read reviews of Dodo. |
| Go to SpinTel | Go to Dodo |
SpinTel and Dodo NBN25 plans (25Mbps download speed)
|
Home Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69.95/mth
$44 for first 6 months |
Go to site |
|
Everyday NBN25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$73.99/mth
$43.99 for first 6 months |
Go to site |
SpinTel and Dodo NBN50 plans (50Mbps download speed)
|
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Value NBN50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$87.99/mth
$57.99 for first 6 months |
Go to site |
SpinTel and Dodo Ultrafast plans (>100Mbps download speed)
|
|
Home Turbo
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89.95/mth
$79 for first 6 months |
Go to site |
|
|
Home Plus
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$89.95/mth
$76 for first 6 months |
Go to site |
|
|
Fast Plus NBN500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
Fast NBN100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
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Home Turbofast
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$94.95/mth
$84 for first 6 months |
Go to site |
|
|
Superfast NBN750/50
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$99.99/mth
$69.99 for first 6 months |
Go to site |
|
|
Ultrafast NBN1000/100
NBN - Fixed Line
840 Mb/s
Unlimited data
|
$109.99/mth
$79.99 for first 6 months |
Go to site |
Summary of SpinTel and Dodo comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: SpinTel and Dodo have pretty similiar ratings overall.
- Recommended: SpinTel and Dodo are recommended about the same.
- Reliability: SpinTel and Dodo have pretty similar ratings for reliability.
- Customer Service: Dodo rates higher for customer service than SpinTel does.
- Value for Money: SpinTel and Dodo have pretty similar ratings in terms of value for money.
- Technical Support: SpinTel rates higher for technical support than Dodo does.
How to decide between SpinTel and Dodo? - next steps
- Read reviews of SpinTel and Dodo to see what people think of these companies
- Visit the website of each company and do some of your own research - SpinTel and Dodo
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about SpinTel vs Dodo
Is SpinTel better than Dodo?
Both rate 3.8 out of 5 overall on Oz Broadband Reviews. SpinTel has 5 reviews and Dodo has 5. On individual metrics, SpinTel wins on tech support (4.2 vs 3.8); Dodo wins on customer service (4.0 vs 3.6). Read the full reviews above to form your own view.
Which is cheaper for NBN100, SpinTel or Dodo?
SpinTel's cheapest NBN100 plan is the Home Plus at $76/month intro for 6 months, then $89.95/month. Dodo's cheapest NBN100 plan is the Fast NBN100/20 at $62.99/month intro for 6 months, then $92.99/month. SpinTel is cheaper on the ongoing price after any intro period ends.
Which has better customer service, SpinTel or Dodo?
Dodo scores 4.0 out of 5 on customer service vs SpinTel's 3.6, based on verified reviews on Oz Broadband Reviews. If onshore support matters, SpinTel's call centre is based in Australia and the Philippines and Dodo's is based overseas.
What plans do SpinTel and Dodo offer?
SpinTel offers 4 NBN plans and 2 wireless plans. Dodo offers 6 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are SpinTel and Dodo's call centres?
SpinTel's customer support is based in Australia and the Philippines. Dodo's customer support is based overseas. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from SpinTel to Dodo (or Dodo to SpinTel)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About SpinTel
Overall, spintel has provided a good quality service for a reasonable price. We occasionally go through intermittent dropouts late in the evening,…
Never had any issues. Easy to set up. Reliable. Good upload and download speed.
About Dodo
Good value given the low price and decent connection reliability.
It's a pretty solid budget internet option, it’s cheap, unlimited, and fast enough for streaming, browsing, and working from home without much…
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