SpinTel vs Exetel - Which is the best broadband internet provider?

SpinTel and Exetel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of SpinTel and Exetel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	SpinTel	Exetel
About
	Since its beginnings in 1996, SpinTel has grown to become one of Australia's leading service providers.	Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
	Go to SpinTel	Go to Exetel
Overall Rating	3.6 SpinTel has a overall rating of 3.6 out of 5 based on 9 reviews. SpinTel is a good broadband internet provider according to our users.	4 Exetel has an overall rating of 4 out of 5 based on 12 reviews. Exetel is a very good broadband internet provider according to our users.
Recommended	67% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider.	92% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.
Reliability	3.7 SpinTel's reliability is rated as good by our users. SpinTel has an overall rating of 3.7 out of 5 for reliability.	3.9 Exetel's reliability is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for reliability.
Customer Service	3.4 SpinTel's customer service is rated as ok by our users. SpinTel has an overall rating of 3.4 out of 5 for customer service.	4.3 Exetel's customer service is rated as very good by our users. Exetel has an overall rating of 4.3 out of 5 for customer service.
Value for Money	3.6 SpinTel is rated as good for value for money by our users. SpinTel has an overall rating of 3.6 out of 5 for value for money.	3.9 Exetel is rated as good for value for money by our users. Exetel has an overall rating of 3.9 out of 5 for value for money.
Technical Support	3.7 SpinTel's technical support is rated as good by our users. SpinTel has an overall rating of 3.7 out of 5 for technical support.	3.9 Exetel's technical support is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support	No, SpinTel uses a mix of Australian based and overseas call centres for technical support.	No, Exetel uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	SpinTel uses call centres based in Australia and Phillipines.	Exetel uses call centres based in Australia and Sri Lanka.
Services Offered	SpinTel offers a range of broadband and internet related services including internet plans.	Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.
Cost of 25Mbps NBN Plan with unlimited data	SpinTel - Standard 25 Unlim: 25Mbps, unlimited data for $59.95 per month.	Exetel - Everyday: 25Mbps, unlimited data for $63.99 per month.
Cost of 50Mbps NBN Plan with unlimited data	SpinTel - Plus 50: 50Mbps, unlimited data for $76.95 per month.	Exetel - Extra Value: 50Mbps, unlimited data for $79.99 per month.
Cost of wireless broadband plan	SpinTel - 4G Unlimited (4G): 20Mbps, unlimited data for $49.95 per month.
Contact Details	SpinTel's phone number is: 13 22 10 and website is: spintel.net.au	Exetel's phone number is: 13 39 38 and website is: exetel.com.au
Read Reviews	Read reviews of SpinTel.	Read reviews of Exetel.
	Go to SpinTel	Go to Exetel

SpinTel and Exetel NBN25 plans (25Mbps download speed)

	Standard 25 Unlim NBN 25 Mb/s Unlimited data	$59.95/mth $49 for first 6 months	Go to site
	Everyday NBN 25 Mb/s Unlimited data	$63.99/mth $50.99 for first 6 months	Go to site

SpinTel and Exetel NBN50 plans (50Mbps download speed)

	Plus 50 NBN 50 Mb/s Unlimited data	$76.95/mth $66 for first 6 months	Go to site
	Extra Value NBN 50 Mb/s Unlimited data	$79.99/mth $60.99 for first 6 months	Go to site

SpinTel and Exetel Ultrafast plans (>100Mbps download speed)

	Premium 100 NBN 100 Mb/s Unlimited data	$81.95/mth $71 for first 6 months	Go to site
	Family NBN 100 Mb/s Unlimited data	$84.99/mth $65.99 for first 6 months	Go to site
	235 NBN 235 Mb/s Unlimited data	$89.95/mth $79 for first 6 months	Go to site
	Power home NBN 100 Mb/s Unlimited data	$94.99/mth $75.99 for first 6 months	Go to site
	Superfast NBN 250 Mb/s Unlimited data	$98.99/mth $80.99 for first 6 months	Go to site
	650 NBN 650 Mb/s Unlimited data	$105.95/mth $95 for first 6 months	Go to site
	Lightspeed NBN 500 Mb/s Unlimited data	$139.95/mth $119.95 for first 6 months	Go to site

Summary of SpinTel and Exetel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Exetel rates higher overall than SpinTel does.
• Recommended: Exetel is more highly recommended than SpinTel.
• Reliability: SpinTel and Exetel have pretty similar ratings for reliability.
• Customer Service: Exetel rates higher for customer service than SpinTel does.
• Value for Money: Exetel rates higher for value for money than SpinTel does.
• Technical Support: SpinTel and Exetel have pretty similar ratings in terms of technical support.

How to decide between SpinTel and Exetel? - next steps

• Read reviews of SpinTel and Exetel to see what people think of these companies
• Read our detailed information on SpinTel and Exetel to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - SpinTel and Exetel
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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