Is SpinTel better than Goodtel?

SpinTel has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. Goodtel has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN100, SpinTel or Goodtel?

SpinTel's cheapest NBN100 plan is the Home Plus at $76/month intro for 6 months, then $89.95/month. Goodtel's cheapest NBN100 plan is the nbn 100/20 at $85/month intro for 1 month, then $99.90/month. SpinTel is cheaper on the ongoing price after any intro period ends.

What plans do SpinTel and Goodtel offer?

SpinTel offers 4 NBN plans and 2 wireless plans. Goodtel offers 16 NBN plans and 5 wireless plans. See the full plan tables above for prices, speeds and data limits.

Where are SpinTel and Goodtel's call centres?

SpinTel's customer support is based in Australia and the Philippines. Goodtel's customer support is based in Sydney. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from SpinTel to Goodtel (or Goodtel to SpinTel)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

SpinTel vs Goodtel - Which is the best NBN internet provider?

SpinTel is often seen as a no-frills, budget-friendly option, appealing to those who prioritise cost savings and consistent, if not flashy, performance. On the other hand, Goodtel positions itself as a provider with a social conscience, donating a portion of profits and generally attracting customers who value ethical behaviour alongside reliable NBN. Real world reviews suggest SpinTel delivers solid speeds for its price, while Goodtel users often highlight their positive experience with customer service and the feel-good factor of their purchase.

SpinTel and Goodtel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of SpinTel and Goodtel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	SpinTel	Goodtel
About
	SpinTel has been operating since 1996 and is one of Australia's established independent providers, offering competitively priced nbn and mobile plans.	Goodtel is a Sydney based B Corp telco that donates 50% of profits to a charity its customers choose. The catalogue covers nbn 25 through to nbn 2000 (where available), all unlimited, no lock in contracts, and the company resells Telstra wholesale for backhaul. Customer support is Australian based. Goodtel is small but has a loyal niche of buyers who want the for-purpose angle alongside a working nbn plan.
	Go to SpinTel	Go to Goodtel
Overall Rating	3.8 SpinTel has a overall rating of 3.8 out of 5 based on 5 reviews. SpinTel is a good broadband internet provider according to our users.	[Not enough reviews]
Recommended	80% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	3.8 SpinTel's reliability is rated as good by our users. SpinTel has an overall rating of 3.8 out of 5 for reliability.	[Not enough reviews]
Customer Service	3.6 SpinTel's customer service is rated as good by our users. SpinTel has an overall rating of 3.6 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.6 SpinTel is rated as good for value for money by our users. SpinTel has an overall rating of 3.6 out of 5 for value for money.	[Not enough reviews]
Technical Support	4.2 SpinTel's technical support is rated as very good by our users. SpinTel has an overall rating of 4.2 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, SpinTel uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	SpinTel uses call centres based in Australia and Philippines.	[Not enough reviews]
Services Offered	SpinTel offers a range of broadband and internet related services including internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	SpinTel - Home Starter: 25Mbps, unlimited data for $69.95 per month.	Goodtel - nbn 25/10: 25Mbps, unlimited data for $78.9 per month.
Cost of 50Mbps NBN Plan with unlimited data		Goodtel - nbn 50/20: 50Mbps, unlimited data for $92.9 per month.
Cost of wireless broadband plan	SpinTel - 4G Unlimited (4G): 25Mbps, unlimited data for $49.95 per month.	Goodtel - Mobile Broadband 15GB (): 0Mbps, unlimited data for $25 per month.
Contact Details	SpinTel's phone number is: 13 22 10 and website is: spintel.net.au	Goodtel's phone number is: 1300 GOODTEL and website is: www.goodtel.com.au
Read Reviews	Read reviews of SpinTel.	Read reviews of Goodtel.
	Go to SpinTel	Go to Goodtel

SpinTel and Goodtel NBN25 plans (25Mbps download speed)

Home Starter NBN - Fixed Line 25 Mb/s Unlimited data	$69.95/mth $44 for first 6 months	Go to site
nbn 25/10 NBN - Fixed Line 25 Mb/s Unlimited data	$71.73/mth	Go to site
nbn 25/10 NBN - Fixed Line 25 Mb/s Unlimited data	$78.9/mth $85 for first 1 months	Go to site

SpinTel and Goodtel NBN50 plans (50Mbps download speed)

	nbn 50/20 NBN - Fixed Line 50 Mb/s Unlimited data	$84.45/mth	Go to site
	nbn 50/20 NBN - Fixed Line 50 Mb/s Unlimited data	$92.9/mth $85 for first 1 months	Go to site

SpinTel and Goodtel Ultrafast plans (>100Mbps download speed)

Home Turbo NBN - Fixed Line 500 Mb/s Unlimited data	$89.95/mth $79 for first 6 months	Go to site
Home Plus NBN - Fixed Line 100 Mb/s Unlimited data	$89.95/mth $76 for first 6 months	Go to site
nbn 500/50 NBN - Fixed Line 500 Mb/s Unlimited data	$90.82/mth	Go to site
nbn 100/20 NBN - Fixed Line 100 Mb/s Unlimited data	$90.82/mth	Go to site
Home Turbofast NBN - Fixed Line 750 Mb/s Unlimited data	$94.95/mth $84 for first 6 months	Go to site
nbn 500/50 NBN - Fixed Line 500 Mb/s Unlimited data	$99.9/mth $85 for first 1 months	Go to site
nbn 100/20 NBN - Fixed Line 100 Mb/s Unlimited data	$99.9/mth $85 for first 1 months	Go to site
nbn 1000/100 NBN - Fixed Line 1000 Mb/s Unlimited data	$117.27/mth	Go to site
nbn 500/200 NBN - Fixed Line 500 Mb/s Unlimited data	$127.27/mth	Go to site
nbn 1000/100 NBN - Fixed Line 1000 Mb/s Unlimited data	$129/mth	Go to site
nbn 500/200 NBN - Fixed Line 500 Mb/s Unlimited data	$140/mth	Go to site
nbn 1000/400 NBN - Fixed Line 1000 Mb/s Unlimited data	$145.45/mth	Go to site
nbn 2000/100 NBN - Fixed Line 2000 Mb/s Unlimited data	$172.73/mth	Go to site
nbn 2000/100 NBN - Fixed Line 2000 Mb/s Unlimited data	$190/mth	Go to site
nbn 2000/500 NBN - Fixed Line 2000 Mb/s Unlimited data	$227.27/mth	Go to site

Summary of SpinTel and Goodtel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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