SpinTel vs Mate - Which is the best NBN internet provider?

SpinTel and Mate are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of SpinTel and Mate internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	SpinTel	Mate
About
	Since its beginnings in 1996, SpinTel has grown to become one of Australia's leading service providers.	Mate broadband is a 100% Australian owned broadband company with an Australian call centre.
	Go to SpinTel	Go to Mate
Overall Rating	3.6 SpinTel has a overall rating of 3.6 out of 5 based on 9 reviews. SpinTel is a good broadband internet provider according to our users.	2.9 Mate has an overall rating of 2.9 out of 5 based on 8 reviews. Mate is an ok broadband internet provider according to our users.
Recommended	67% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider.	38% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider.
Reliability	3.7 SpinTel's reliability is rated as good by our users. SpinTel has an overall rating of 3.7 out of 5 for reliability.	2.6 Mate's reliability is rated as ok by our users. Mate has an overall rating of 2.6 out of 5 for reliability.
Customer Service	3.4 SpinTel's customer service is rated as ok by our users. SpinTel has an overall rating of 3.4 out of 5 for customer service.	2.8 Mate's customer service is rated as ok by our users. Mate has an overall rating of 2.8 out of 5 for customer service.
Value for Money	3.6 SpinTel is rated as good for value for money by our users. SpinTel has an overall rating of 3.6 out of 5 for value for money.	3.3 Mate is rated as ok for value for money by our users. Mate has an overall rating of 3.3 out of 5 for value for money.
Technical Support	3.7 SpinTel's technical support is rated as good by our users. SpinTel has an overall rating of 3.7 out of 5 for technical support.	3 Mate's technical support is rated as ok by our users. Mate has an overall rating of 3 out of 5 for technical support.
Australian based technical support	No, SpinTel uses a mix of Australian based and overseas call centres for technical support.	Yes, Mate does have Australian based technical support.
Call Centre Location	SpinTel uses call centres based in Australia and Phillipines.	Mate uses call centres based in Australia.
Services Offered	SpinTel offers a range of broadband and internet related services including internet plans.	Mate offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data	SpinTel - Standard 25 Unlim: 25Mbps, unlimited data for $59.95 per month.	Mate - Crikey: 25Mbps, unlimited data for $70 per month.
Cost of 50Mbps NBN Plan with unlimited data	SpinTel - Plus 50: 50Mbps, unlimited data for $76.95 per month.	Mate - Ripper: 49Mbps, unlimited data for $80 per month.
Cost of wireless broadband plan	SpinTel - 4G Unlimited (4G): 20Mbps, unlimited data for $49.95 per month.
Contact Details	SpinTel's phone number is: 13 22 10 and website is: spintel.net.au	Mate's phone number is: 13 14 13 and website is: letsbemates.com.au
Read Reviews	Read reviews of SpinTel.	Read reviews of Mate.
	Go to SpinTel	Go to Mate

SpinTel and Mate NBN25 plans (25Mbps download speed)

	Standard 25 Unlim NBN 25 Mb/s Unlimited data	$59.95/mth $49 for first 6 months	Go to site
	Crikey NBN 25 Mb/s Unlimited data	$70/mth $40 for first 6 months	Go to site

SpinTel and Mate NBN50 plans (50Mbps download speed)

	Plus 50 NBN 50 Mb/s Unlimited data	$76.95/mth $66 for first 6 months	Go to site
	Ripper NBN 49 Mb/s Unlimited data	$80/mth $60 for first 6 months	Go to site

SpinTel and Mate Ultrafast plans (>100Mbps download speed)

Premium 100 NBN 100 Mb/s Unlimited data	$81.95/mth $71 for first 6 months	Go to site
235 NBN 235 Mb/s Unlimited data	$89.95/mth $79 for first 6 months	Go to site
No Worries NBN 97 Mb/s Unlimited data	$90/mth $60 for first 6 months	Go to site
You Beaut NBN 97 Mb/s Unlimited data	$100/mth $70 for first 6 months	Go to site
650 NBN 650 Mb/s Unlimited data	$105.95/mth $95 for first 6 months	Go to site
Fair Dinkum NBN 231 Mb/s Unlimited data	$115/mth $85 for first 6 months	Go to site

Summary of SpinTel and Mate comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

Overall: SpinTel rates higher overall than Mate does.
Recommended: SpinTel is more highly recommended than Mate.
Reliability: SpinTel rates higher for reliability than Mate does.
Customer Service: SpinTel rates higher for customer service than Mate does.
Value for Money: SpinTel rates higher for value for money than Mate does.
Technical Support: SpinTel rates higher for technical support than Mate does.

How to decide between SpinTel and Mate? - next steps

Read reviews of SpinTel and Mate to see what people think of these companies
Read our detailed information on SpinTel and Mate to answer all your questions and help you make an informed decision.
Visit the website of each company and do some of your own research - SpinTel and Mate
Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.