SpinTel vs Origin Internet - Which is the best NBN internet provider?
SpinTel is an independent internet provider known for its consistently strong real world speeds and competitive pricing, often a favourite for those chasing value. Origin Internet, on the other hand, is owned by the energy giant and typically appeals to existing Origin Energy customers looking to bundle their services, though their NBN plans are generally more expensive. This comparison breaks down how these two stack up for your home internet needs.
SpinTel and Origin Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of SpinTel and Origin Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | SpinTel | Origin Internet |
|---|---|---|
| About |
 |
 |
| SpinTel has been operating since 1996 and is one of Australia's established independent providers, offering competitively priced nbn and mobile plans. | Origin Energy resells nbn and Opticomm fibre plans alongside its electricity and gas business. The pitch is bundle and save: Origin energy customers get $10 a month off their internet plan when both services are on the one bill. Plans cover nbn 25 through to nbn 1000, all unlimited, no lock in contracts, with TP Link or eero 7 modem options. Origin has won Canstar Blue Most Satisfied Customers for Bundled Energy and Telco four years running. | |
| Go to SpinTel | Go to Origin Internet | |
| Overall Rating |
3.8
SpinTel has a overall rating of 3.8 out of 5 based on 5 reviews. SpinTel is a good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 80% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.8 SpinTel's reliability is rated as good by our users. SpinTel has an overall rating of 3.8 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
3.6 SpinTel's customer service is rated as good by our users. SpinTel has an overall rating of 3.6 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.6 SpinTel is rated as good for value for money by our users. SpinTel has an overall rating of 3.6 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.2 SpinTel's technical support is rated as very good by our users. SpinTel has an overall rating of 4.2 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, SpinTel uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | SpinTel uses call centres based in Australia and Philippines. | [Not enough reviews] |
| Services Offered | SpinTel offers a range of broadband and internet related services including internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
SpinTel - Home Starter: 25Mbps, unlimited data for $69.95 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Origin Internet - Experience: 50Mbps, unlimited data for $109 per month. |
|
| Cost of wireless broadband plan |
SpinTel - 4G Unlimited (4G): 25Mbps, unlimited data for $49.95 per month. |
|
| Contact Details |
SpinTel's phone number is: 13 22 10 and website is: spintel.net.au |
Origin Internet's phone number is: 13 24 61 and website is: www.originenergy.com.au/internet |
| Read Reviews | Read reviews of SpinTel. | Read reviews of Origin Internet. |
| Go to SpinTel | Go to Origin Internet |
SpinTel and Origin Internet NBN25 plans (25Mbps download speed)
|
Home Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69.95/mth
$44 for first 6 months |
Go to site |
SpinTel and Origin Internet NBN50 plans (50Mbps download speed)
|
Experience
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$109/mth
$54 for first 6 months |
Go to site |
SpinTel and Origin Internet Ultrafast plans (>100Mbps download speed)
|
|
Home Turbo
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89.95/mth
$79 for first 6 months |
Go to site |
|
|
Home Plus
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$89.95/mth
$76 for first 6 months |
Go to site |
|
|
Home Turbofast
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$94.95/mth
$84 for first 6 months |
Go to site |
|
|
Extra Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$114/mth
$56 for first 6 months |
Go to site |
|
|
Ultra Fast
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$144/mth | Go to site |
Summary of SpinTel and Origin Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: SpinTel and Origin Internet have pretty similiar ratings overall.
- Recommended: SpinTel is more highly recommended than Origin Internet.
- Reliability: Origin Internet rates higher for reliability than SpinTel does.
- Customer Service: Origin Internet rates higher for customer service than SpinTel does.
- Value for Money: Origin Internet rates higher for value for money than SpinTel does.
- Technical Support: SpinTel rates higher for technical support than Origin Internet does.
How to decide between SpinTel and Origin Internet? - next steps
- Read reviews of SpinTel and Origin Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - SpinTel and Origin Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about SpinTel vs Origin Internet
Is SpinTel better than Origin Internet?
SpinTel has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. Origin Internet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which has better customer service, SpinTel or Origin Internet?
Origin Internet scores 4.0 out of 5 on customer service vs SpinTel's 3.6, based on verified reviews on Oz Broadband Reviews. If onshore support matters, SpinTel's call centre is based in Australia and the Philippines and Origin Internet's is based in Australia.
What plans do SpinTel and Origin Internet offer?
SpinTel offers 4 NBN plans and 2 wireless plans. Origin Internet offers 3 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are SpinTel and Origin Internet's call centres?
SpinTel's customer support is based in Australia and the Philippines. Origin Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from SpinTel to Origin Internet (or Origin Internet to SpinTel)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About SpinTel
Overall, spintel has provided a good quality service for a reasonable price. We occasionally go through intermittent dropouts late in the evening,…
Never had any issues. Easy to set up. Reliable. Good upload and download speed.
About Origin Internet
Origin’s 750/40 Mbps plan is great value at just $80 a month, offering fast and highly reliable speeds for heavy streaming and gaming. The connection…
Pretty average though have noticed less reliable service than being with Superloop directly
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