SpinTel vs Vocal - Which is the best broadband internet provider?

SpinTel and Vocal are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of SpinTel and Vocal internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria SpinTel Vocal
About SpinTel broadband NBN, wireless and adsl internet reviews and plan comparisons
Since its beginnings in 1996, SpinTel has grown to become one of Australia's leading service providers.
Vocal broadband NBN, wireless and adsl internet reviews and plan comparisons
Vocal was founded in 2003 and is a 100% owned broadband company that provides nbn and mobile internet services.
Overall Rating 3.6
SpinTel has a overall rating of 3.6 out of 5 based on 6 reviews over the last 24 months.
SpinTel is a good broadband internet provider according to reviews submitted to this site.
[Not enough reviews]
Recommended 67% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider. [Not enough reviews]
Reliability 3.7
SpinTel's reliability is rated as good by users who have submitted reviews to this site. SpinTel has an overall rating of 3.7 out of 5 for reliability.
[Not enough reviews]
Customer Service 3.3
SpinTel's customer service is rated as ok by users who have submitted reviews to this site. SpinTel has an overall rating of 3.3 out of 5 for customer service.
[Not enough reviews]
Value for Money 3.5
SpinTel is rated as good for value for money by users who have submitted reviews to this site. SpinTel has an overall rating of 3.5 out of 5 for value for money.
[Not enough reviews]
Technical Support 3.7
SpinTel's technical support is rated as good by users who have submitted reviews to this site. SpinTel has an overall rating of 3.7 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, SpinTel uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location SpinTel uses call centres based in Australia and Phillipines. [Not enough reviews]
Services Offered SpinTel offers a range of broadband and internet related services including internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data SpinTel - Standard 25 Unlim: 25Mbps, unlimited data for $59.95 per month.
Cost of 50Mbps NBN Plan with unlimited data SpinTel - Plus 50: 50Mbps, unlimited data for $64.95 per month.
Cost of wireless broadband plan SpinTel - 4G Unlimited (4G): 20Mbps, unlimited data for $54.95 per month.
Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.
Contact Details SpinTel's phone number is: 13 22 10 and website is: spintel.net.au Vocal's phone number is: 1300 796700 and website is: vocal.com.au
Read Reviews Read reviews of SpinTel. Read reviews of Vocal.

SpinTel and Vocal NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Vocal broadband NBN reviews Vocal nbn25
(NBN)
(12 month contract)
$55 $55 19 Mb/s Unlim
Vocal broadband NBN reviews Vocal nbn25
(NBN)
(Month by month)
$59
Setup Fee: $150
$65.25 19 Mb/s Unlim
SpinTel broadband NBN reviews SpinTel Standard 25 Unlim
(NBN)
(Month by month)
$59.95
$49 for first 6 months
$57.21 25 Mb/s Unlim

SpinTel and Vocal NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
SpinTel broadband NBN reviews SpinTel Business NBN50
(NBN)
(Month by month)
$59.95 $59.95 45 Mb/s Unlim
SpinTel broadband NBN reviews SpinTel Plus 50
(NBN)
(Month by month)
$64.95
$54 for first 6 months
$62.21 50 Mb/s Unlim

SpinTel and Vocal Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
SpinTel broadband NBN reviews SpinTel Business NBN100
(NBN)
(Month by month)
$69.95 $69.95 90 Mb/s Unlim
SpinTel broadband NBN reviews SpinTel Premium 100
(NBN)
(Month by month)
$84.95
$69 for first 6 months
$80.96 100 Mb/s Unlim

Summary of SpinTel and Vocal comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: SpinTel rates higher overall than Vocal does.
  • Recommended: SpinTel is more highly recommended than Vocal.
  • Reliability: SpinTel rates higher for reliability than Vocal does.
  • Customer Service: SpinTel rates higher for customer service than Vocal does.
  • Value for Money: SpinTel rates higher for value for money than Vocal does.
  • Technical Support: SpinTel rates higher for technical support than Vocal does.

How to decide between SpinTel and Vocal? - next steps

  • Read reviews of SpinTel and Vocal to see what people think of these companies
  • Read our detailed information on SpinTel and Vocal to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - SpinTel and Vocal
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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